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The room has to be completely empty before you can hire a trainer. If a student or trainer has finished the class and is still in the room, the next trainer you hire wont come.
PS. Yup, my room is completely empty for several months since the bug occurred.
Sorry you're still seeing problems with guest trainers! We are still working on this are trying to catch all the bugs. There will be a new update soon with further improvements.
I hope you're enjoying the game!
Thanks,
Jo
Tried editing the training room.
Cancelled training.
Built new training room right next to the building near the subway.
None of these fixed it.
All the other trainers looked to be working. Just the Surgeon one.
Running the 1.5 beta.
Guess I will wait a bit longer till I play the game again.
Thank you