Fatal error

[Raigoth]

Gives NO CODE. Always happens on the startup screen (The one that comes up just as the "Press Shift+Tab to speak to your friends!" thing pops up)

[marktkm]

If it's showing the "Fatal error" dialog box it "should" be writing a dump to the clipboard. You can try opening a text editor right after it happens and hitting CTRL-V to paste it and post it here. It might also be posting a more detailed dump to the 'Crashes' folder in C:\Users\username\AppData\Local\SCUM\Saved
If it is you can pass the entire folder along (zipped) to a dev on their discord so they can have a look.

As a side note, a lot of people have had luck with loading an older driver version.

Originally posted by Brada:

Pleas make a driver's rollback.Instal the very previous version of the Nvidia drivers and I downloaded the file from the web site without using the Nvidia Experience.

FY the file is 472.84-desktop-win10-win11-64bit-international-nsd-whql.exe and the version is 30.0.14.7284 dated 6th December 2021.

This helped a lot of people

[арабская ночь]

I faced issue which i cant solve for few days at least already. I have tried to rollback gpu(nvidia drivers). i checked with devs of scum, i checked all the google how to fix it. unfortunately i cant.

i dont have folder "saved" or may be i can find it at all. i reinstalled scum. i checked files in steam - its all fine there.

issue started when i tried to install "whalley bot"(igc) to my laptop. it was asking "net framework" so i started to updating it and it somehow had crash.


my system:
win 10
nvidia geforce rtx 2080 super with max-q design
Ram 32gb
Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHz

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

0x00007ff64035cb0d SCUM.exe!UnknownFunction []
0x00007ff6407888b1 SCUM.exe!UnknownFunction []
0x00007ff64075464d SCUM.exe!UnknownFunction []
0x00007ff6405a0f57 SCUM.exe!UnknownFunction []
0x00007ff64057c389 SCUM.exe!UnknownFunction []
0x00007ff642138890 SCUM.exe!UnknownFunction []
0x00007ff6428342ae SCUM.exe!UnknownFunction []
0x00007ff6423d7626 SCUM.exe!UnknownFunction []
0x00007ff6423e773c SCUM.exe!UnknownFunction []
0x00007ff64280f9ce SCUM.exe!UnknownFunction []
0x00007ff6427cc986 SCUM.exe!UnknownFunction []
0x00007ff6427b7819 SCUM.exe!UnknownFunction []
0x00007ff6423eb568 SCUM.exe!UnknownFunction []
0x00007ff63f6a6ea6 SCUM.exe!UnknownFunction []
0x00007ff63f6ae3dd SCUM.exe!UnknownFunction []
0x00007ff63f6ae55a SCUM.exe!UnknownFunction []
0x00007ff63f6b90bf SCUM.exe!UnknownFunction []
0x00007ff643285a62 SCUM.exe!UnknownFunction []
0x00007fff53897034 KERNEL32.DLL!UnknownFunction []
0x00007fff555a2651 ntdll.dll!UnknownFunction []

Originally posted by marktkm:

If it's showing the "Fatal error" dialog box it "should" be writing a dump to the clipboard. You can try opening a text editor right after it happens and hitting CTRL-V to paste it and post it here. It might also be posting a more detailed dump to the 'Crashes' folder in C:\Users\username\AppData\Local\SCUM\Saved
If it is you can pass the entire folder along (zipped) to a dev on their discord so they can have a look.

As a side note, a lot of people have had luck with loading an older driver version.

Originally posted by Brada:

Pleas make a driver's rollback.Instal the very previous version of the Nvidia drivers and I downloaded the file from the web site without using the Nvidia Experience.

FY the file is 472.84-desktop-win10-win11-64bit-international-nsd-whql.exe and the version is 30.0.14.7284 dated 6th December 2021.

This helped a lot of people

[Deathwhisper]

The Appdata>Local folder is usually hidden. But you can easyly unreveal it by following these steps :

Open Control Panel > File Explorer Options. Select View > Show hidden files, folders and drives > Apply > OK. Go to C:\users\yourname, where "yourname" is your Windows profile ID, to see the files in the App Data folder

After that head to Appdata>Local>SCUM> and here you find the "Saved" folder. You can delete this folder and it will be recreated up to date with starting the game. Keep in mind you will delete singleplayer Safefiles by the process but you can backup them by copy the SCUM.db in Appdata>Local>SCUM>Saved>SavedFiles . When done first try the game before you reimplement Safegames to see if it is working. Multiplayer characters are saved serverside.

[Raigoth]

This is all that shows up in the .ini file in the crash report

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2

[Deathwhisper]

Have you tried to deactivate the Steam Overlay to test if this is related to the Overlay ?

[marktkm]

Originally posted by Raigoth:

This is all that shows up in the .ini file in the crash report

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2

In the same folder there should be a SCUM.log file. Can you post that? It should indicate what went wrong at the bottom of the text.

[Raigoth]

[2022.06.24-22.34.16:017][ 0]LogWorld: Bringing up level for play took: 0.011942
[2022.06.24-22.34.16:020][ 0]LogGameMode: FindPlayerStart: PATHS NOT DEFINED or NO PLAYERSTART with positive rating
[2022.06.24-22.34.16:020][ 0]LogVoiceEncode: Display: EncoderVersion: libopus 1.1-beta
[2022.06.24-22.34.16:020][ 0]LogOnlineVoice: OSS: StopLocalVoiceProcessing(0) returned 0xFFFFFFFF
[2022.06.24-22.34.16:020][ 0]LogOnlineVoice: OSS: Stopping networked voice for user: 0
[2022.06.24-22.34.16:021][ 0]LogGameMode: Display: Match State Changed from EnteringMap to WaitingToStart
[2022.06.24-22.34.16:021][ 0]LogGameState: Match State Changed from EnteringMap to WaitingToStart
[2022.06.24-22.34.16:021][ 0]LogGameMode: Display: Match State Changed from WaitingToStart to InProgress
[2022.06.24-22.34.16:022][ 0]LogWeatherController: Loaded NighttimeDarkness from config: 0
[2022.06.24-22.34.16:022][ 0]LogWeatherController: Loaded SunriseTime from config: 6
[2022.06.24-22.34.16:022][ 0]LogWeatherController: Loaded SunsetTime from config: 21
[2022.06.24-22.34.16:022][ 0]LogViewport: Display: Viewport MouseLockMode Changed, LockOnCapture -> DoNotLock
[2022.06.24-22.34.16:022][ 0]LogViewport: Display: Viewport HideCursorDuringCapture Changed, False -> True
[2022.06.24-22.34.16:022][ 0]LogViewport: Display: Viewport MouseCaptureMode Changed, CapturePermanently_IncludingInitialMouseDown -> CaptureDuringMouseDown
[2022.06.24-22.34.16:077][ 0]LogVoiceEncode: Display: EncoderVersion: libopus 1.1-beta
[2022.06.24-22.34.16:080][ 0]LogSCUM: Found MIDI 2 devices
[2022.06.24-22.34.16:080][ 0]LogSCUM: [0] Microsoft MIDI Mapper
[2022.06.24-22.34.16:080][ 0]LogSCUM: [1] Microsoft GS Wavetable Synth
[2022.06.24-22.34.16:080][ 0]LogMIDIDevice: Warning: Warning while creating a MIDI device controller: PortMidi reports that device ID 1 (M) does is not setup to transmit MIDI data.
[2022.06.24-22.34.16:080][ 0]LogMIDIDevice: Error: Unable to open input connection to MIDI device ID 1 (Microsoft GS Wavetable Synth) (PortMidi error: PortMidi: `Invalid device ID').
[2022.06.24-22.34.16:080][ 0]LogMIDIDevice: Error: Create MIDI Device Controller wasn't able to create the controller successfully. Returning a null reference.
[2022.06.24-22.34.16:080][ 0]LogSCUM: Initializing MIDI device: [1] Microsoft GS Wavetable Synth
[2022.06.24-22.34.16:081][ 0]LogSCUM: Current Steam selected language: 'english'
[2022.06.24-22.34.16:085][ 0]LogUObjectGlobals: Warning: Failed to find object 'Class None.'
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk31-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk17_s1-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk25-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk16_s2-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk34-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk11_s1-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk27-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk19-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk16_s1-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk11_s2-WindowsNoEditor.pak added to pak precacher.
[2022.06.24-22.34.16:313][ 0]LogPakFile: New pak file ../../../SCUM/Content/Paks/pakchunk20-WindowsNoEditor.pak added to pak precacher.

[Raigoth]

I couldnt post the WHOLE thing unless you want like...20 posts, so I took what I could from the bottom.

[EtherealVan]

I tried deleting the saved folder, nothing happened. Revalidating, nothing. Lowering the graphics settings, nothing. This is the second time this has happened for me, and lately SCUM has issues opening in general randomly.

[The Deadly MxR]

im having the same issue ive tried Everything nothing and its pissing me off greatly but the other thing is this i dont even have a "saves" folder.

[marktkm]

Originally posted by Raigoth:

I couldnt post the WHOLE thing unless you want like...20 posts, so I took what I could from the bottom.

You should zip the entire crashes folder and send it to one of the devs on their discord. Here's what the end of one of mine looks like, and indicates the error:

[2022.03.15-08.45.27:345][879]LogCore: Error: Hang detected on GameThread (thread hasn't sent a heartbeat for 10.00 seconds):
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff65552c2e7 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff65550bbb4 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff65550bc16 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff6554da9d6 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff6554e88d3 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff65596493f SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff652fda1f6 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff65303606c SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff65602e0e9 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff656018f69 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff656036db3 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff655c1b014 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff652f353c5 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff652f3bdec SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff652f3be5a SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:345][879]LogCore: Error: 0x00007ff652f469bf SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:346][879]LogCore: Error: 0x00007ff656ae7452 SCUM.exe!UnknownFunction []
[2022.03.15-08.45.27:346][879]LogCore: Error: 0x00007ffbc50d7034 KERNEL32.DLL!UnknownFunction []
[2022.03.15-08.45.27:346][879]LogCore: Error: 0x00007ffbc52e2651 ntdll.dll!UnknownFunction []
[2022.03.15-08.45.27:346][879]LogCore: Error: Hang detected on GameThread:
0x00007ff65552c2e7 SCUM.exe!UnknownFunction []
0x00007ff65550bbb4 SCUM.exe!UnknownFunction []
0x00007ff65550bc16 SCUM.exe!UnknownFunction []
0x00007ff6554da9d6 SCUM.exe!UnknownFunction []
0x00007ff6554e88d3 SCUM.exe!UnknownFunction []
0x00007ff65596493f SCUM.exe!UnknownFunction []
0x00007ff652fda1f6 SCUM.exe!UnknownFunction []
0x00007ff65303606c SCUM.exe!UnknownFunction []
0x00007ff65602e0e9 SCUM.exe!UnknownFunction []
0x00007ff656018f69 SCUM.exe!UnknownFunction []
0x00007ff656036db3 SCUM.exe!UnknownFunction []

Check log for full callstack.

They'll have to dig into it a bit more. Don't forget to send them your full system specs.

Originally posted by The Deadly MxR:

im having the same issue ive tried Everything nothing and its pissing me off greatly but the other thing is this i dont even have a "saves" folder.

The game won't create one until you've played and logged out successfully. They're generated when you close a session. If you've done that can you get into the C:\Users\username\AppData\Local\SCUM folder? 'Appdata' is hidden by default, so you need to set hidden files to 'show' in the folder options.

[BaboSosa]

same problems. updated drivers, checked game integrity and still have the same problem.
This happens way to often and allways after an update.

[23coffeeshop]

anybody have solution for UE4 crash fatal error ? pleas help.. I have done everything like updating my windows, GPU driver, deleted saved folder, repair Microsoft C++, verify integrity games file, etc. and it still not help.

[Deathwhisper]

Originally posted by 23coffeeshop:

anybody have solution for UE4 crash fatal error ? pleas help.. I have done everything like updating my windows, GPU driver, deleted saved folder, repair Microsoft C++, verify integrity games file, etc. and it still not help.

Please let us know more informations about your Fatal Error, what error code/message du you receive, sharing logs and System Specifications also are of helpf for us.

[23coffeeshop]

Originally posted by Deathwhisper:

Originally posted by 23coffeeshop:

anybody have solution for UE4 crash fatal error ? pleas help.. I have done everything like updating my windows, GPU driver, deleted saved folder, repair Microsoft C++, verify integrity games file, etc. and it still not help.

Please let us know more informations about your Fatal Error, what error code/message du you receive, sharing logs and System Specifications also are of helpf for us.

Hi thank u for your response , this is the error logs :

[2022.11.18-02.11.21:045][ 0]LogThreadingWindows: Error: Runnable thread FAsyncLoadingThread crashed.
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: === Critical error: ===
[2022.11.18-02.11.21:045][ 0]LogWindows: Error:
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: Fatal error!
[2022.11.18-02.11.21:045][ 0]LogWindows: Error:
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: Unhandled Exception: EXCEPTION_ILLEGAL_INSTRUCTION
[2022.11.18-02.11.21:045][ 0]LogWindows: Error:
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: [Callstack] 0x00007ff708ab1ff8 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: [Callstack] 0x00007ff708ab18e9 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: [Callstack] 0x00007ff708aaf3c9 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: [Callstack] 0x00007ff708aad684 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: [Callstack] 0x00007ff708ace970 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:045][ 0]LogWindows: Error: [Callstack] 0x00007ff708aadb17 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff708ab1c52 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff708ad0e4c SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff708b8eaf9 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff708b8f1bb SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff709a21520 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff709a33382 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff709a14f4d SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff709a31de2 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff709a3e129 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff709a38eb0 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff7099cb637 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff7099c4e71 SCUM.exe!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff94edf74b4 KERNEL32.DLL!UnknownFunction []
[2022.11.18-02.11.21:046][ 0]LogWindows: Error: [Callstack] 0x00007ff9509026a1 ntdll.dll!UnknownFunction []
[2022.11.18-02.11.21:047][ 0]LogWindows: Error:
[2022.11.18-02.11.21:047][ 0]LogWindows: Error: Crash in runnable thread FAsyncLoadingThread
[2022.11.18-02.11.21:071][ 0]LogExit: Executing StaticShutdownAfterError
[2022.11.18-02.11.21:071][ 0]LogWindows: FPlatformMisc::RequestExit(1)
[2022.11.18-02.11.21:072][ 0]LogWindows: FPlatformMisc::RequestExitWithStatus(1, 3)
[2022.11.18-02.11.21:072][ 0]LogCore: Engine exit requested (reason: Win RequestExit)
[2022.11.18-02.11.21:077][ 0]Log file closed, 11/18/22 09:11:21

and my system spec :
Proccessor AMD Phenom II X6 1075T Proc 3 GHz
Installed RAM 16 GB
Rodeon RX 460