How to solve most issues.

[Priest]

Because its the sollution to 90% of the issues and i am too lazy to write it every day again. Here the few steps that solve nearly all issues.

PLEASE DO IT IN THIS SEQUENCE

1: Restart PC
(Try again if the issue is gone)

2: Validate files
https://steamcommunity.com/sharedfiles/filedetails/?id=1543667825
(Try again if the issue is gone)

3: Rename/Delete savegame folder (this folder contains the Gamesettings, if renamed/deleted the game write new ones)
C:\Users\YourWinId\AppData\Local\SCUM\Saved
https://steamcommunity.com/sharedfiles/filedetails/?id=1744950933
(Try again if the issue is gone)
(If it works now and you have a Singleplayer savegame you can get your savegame maybe back but this need to copy your savegame files into the right folder and not the buggy Setup files. No own experience so no detailed explanation)

4: Repair EAC
EAC Setup.exe you find in the folder
????\Steam\steamapps\common\SCUM\EasyAntiCheat
(Choose repair EAC)
+
5: Whitelist SCUM in Antivir and Firewall
(Try again if the issue is gone)

(Step 6 only if it makes sense)
6a: Install a stable GPU driver (Means NOT the newest, just the most stable version you can find)
(Try again if the issue is gone)


6b: Check that the gpu Driversettings force no problematic settings
6c: Now restart PC again
(Try again if the issue is gone)

And then ask (again) for help. But PLEASE make sure you really did all above (maybe except 6)
Nothing is more annoying as to help someone and recherche 2-3 Hours for a cause only to find out that the person you want to help skipped step 2, and this would have solved the issue.


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7: Ping issues

Check your ping (choose a ip/adress you should have a stable ping as reference like i did on the picture with google .de (as a german near Cologne))
(Type CMD in the windows search bar behind the window logo to open the dos window)
The server ip you get from https://www.battlemetrics.com/servers/scum
https://steamcommunity.com/sharedfiles/filedetails/?id=1543351233
If you have timeouts or high pings, ping your modem. If the issue is there allready existent check your PC, Router, Modem. If the issue start behind the modem wait a day and if the issue dont go away contact your internet provider. If all other pings are fine and only the server Ping has a issue. Contact G portal
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Additional things
8: If the mouse dont hit Buttons or something with the resolution is weird try switching between fullscreen, borderless and windowed

[^DreeMax^]

Ill ping this thread. Thank you!

[Priest]

Added Ping issues and a tip about resolutions

[fidel.alves.jr]

lost conection!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Priest]

Sorry, i have no easy answer.

Did you try all above ?

[fidel.alves.jr]

Първоначално публикувано от Priest:

Sorry, i have no easy answer.

Did you try all above ?

hello good afternoon. yes i've tried everything that's above. since the new update I can't get on any server. The problem persists for more than a week, and it's not just me that this happening, as you can see several comments on the same subject. Help us please.

[★ 𝓛𝓮𝓰𝓮𝓷𝓭 ★]

Priest... Please help the server restart forum is not helping or giving feedback... i want to play man

[fidel.alves.jr]

please do something... please

[GIGA CHAD]

I did everything above but nothing changed, still says "Connection Lost"

[Nego Jao]

I already try all of this... Include format the PC... And still connection lost.

[Nego Jao]

Please help us...

[Priest]

Първоначално публикувано от ★ 𝓛𝓮𝓰𝓮𝓷𝓭 ★:

Priest... Please help the server restart forum is not helping or giving feedback... i want to play man

Sorry i have no idea what causes the Connection lost issue. Until now nothing i read give a sollution. And i dont really play myself these days. And the few testplays i do i had no issues.

[GIGA CHAD]

Connection lost!

[fidel.alves.jr]

Първоначално публикувано от Priest:

Първоначално публикувано от ★ 𝓛𝓮𝓰𝓮𝓷𝓭 ★:

Priest... Please help the server restart forum is not helping or giving feedback... i want to play man

Sorry i have no idea what causes the Connection lost issue. Until now nothing i read give a sollution. And i dont really play myself these days. And the few testplays i do i had no issues.

VOU ESCREVER EM PORTUGUES... sao muitas pessoas que vem tendo conexao perdida no jogo, voces poderiam fazer alguma coisa por nós... gostamos do jogo mas desde a nova atualizaçao o jogo na entra em servidor nenhum... voces poderiam ter o minimo de respeito conosco e ao menos responder ou falara q estao tentando algo.

[Priest]

Първоначално публикувано от fidel.alves.jr:

Първоначално публикувано от Priest:

Sorry i have no idea what causes the Connection lost issue. Until now nothing i read give a sollution. And i dont really play myself these days. And the few testplays i do i had no issues.

VOU ESCREVER EM PORTUGUES... sao muitas pessoas que vem tendo conexao perdida no jogo, voces poderiam fazer alguma coisa por nós... gostamos do jogo mas desde a nova atualizaçao o jogo na entra em servidor nenhum... voces poderiam ter o minimo de respeito conosco e ao menos responder ou falara q estao tentando algo.

Google translate
I WILL WRITE IN PORTUGUESE ... there are a lot of people who are having a lost connection in the game, you could do something for us ... we like the game but since the new update the game goes on no server ... you could have the least respect for us and at least respond or say that they are trying something.
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You can be sure that they work on the issue.
But consider that the last days we had Christmas and Sylvester

[fidel.alves.jr]

Първоначално публикувано от Priest:

Първоначално публикувано от fidel.alves.jr:

VOU ESCREVER EM PORTUGUES... sao muitas pessoas que vem tendo conexao perdida no jogo, voces poderiam fazer alguma coisa por nós... gostamos do jogo mas desde a nova atualizaçao o jogo na entra em servidor nenhum... voces poderiam ter o minimo de respeito conosco e ao menos responder ou falara q estao tentando algo.

Google translate
I WILL WRITE IN PORTUGUESE ... there are a lot of people who are having a lost connection in the game, you could do something for us ... we like the game but since the new update the game goes on no server ... you could have the least respect for us and at least respond or say that they are trying something.
---------------------

You can be sure that they work on the issue.
But consider that the last days we had Christmas and Sylvester

Tanks