Ashes of the Singularity: Escalation - v3.13 Multiplayer Fix

[RammaStardock]

Hello all!

We are working on an update to improve the multiplayer experience.

Changes

• Fixed a crash when an Xbox player joined a Steam lobby.
  
• Improved stability of multiplayer matches with multiple AI.
  
• Fixed deadlock that would cause intermittent crashes and disconnects.

[dr00p]

First time player here. Just played 2 multiplayer games with my friend, last 2, 3 hours. And the game disconnected mid-game, both times. First time my friend hosted a game, I joined, after 45 minutes it said "disconnected from server"? I am not totally sure that was the exact message. ("disconnected from host" maybe?) Anyway, bummer. After that I hosted a game, and same thing. After about an hour, he lost connection from me.

Also not a real smooth expierence with not being able to go to the lobby or something. Took a couple times to see each others server/connect to it.

No immidiate indication on mine or his hardware (mine I know for sure..), I don't see any spikes or so, in my logs.

[RammaStardock]

Originally posted by dr00p:

First time player here. Just played 2 multiplayer games with my friend, last 2, 3 hours. And the game disconnected mid-game, both times. First time my friend hosted a game, I joined, after 45 minutes it said "disconnected from server"? I am not totally sure that was the exact message. ("disconnected from host" maybe?) Anyway, bummer. After that I hosted a game, and same thing. After about an hour, he lost connection from me.

Also not a real smooth expierence with not being able to go to the lobby or something. Took a couple times to see each others server/connect to it.

No immidiate indication on mine or his hardware (mine I know for sure..), I don't see any spikes or so, in my logs.

Thank you for this feedback, if you have any logs or save files you could send me via dropboxlink or DM, it would go a long way to help the team improve the experience.

[dr00p]

Today tried again, both reverted to "previous beta 3.10..." because of a reply made in topic "Multi-Player Invites can't come in lobby" namely:
(by Tarnished Knight)
At the moment the short term answer is the switch to "v3.10 - previous" in Steam Betas.

But no luck. This time the game really crashed, to windows. While playing a 2 player game with same friend, through Steam. This time lasted about 15 minuts, and was a small map. While yesterday we played an enourmous map. Also a real crash instead of "connection lost" from my previous post, where it just reacted as if I lost connection and went back to menu (first time, when my mate hosted). Second time (when I hosted) I got the statistic screen, as if I won.

What I meant by logs is my hwinfo64, no temp or voltage spikes and such.

We won't be trying again, not anytime soon, sadly. We did like the game! The way of mining is an original twist. And we hardly scratched the surface of course. Thanks for replying though! And sorry for the state of the game. When it updates or so, I'll make sure to check in.

[mim0203]

I bought three copies of the game and gifted it to my brothers. Sadly very sour on the continuous multiplayer crashes.

We will also not try again since I feel I have given up on star dock games . it is just bad in multiplayer specially for 2023

[John]

This is now just ridiculous. Started a multiplayer match with my friends 3v3 PVP (No AI's). After 3.5 hours of playing one friend desync's. We try to load 6 previous saves and EVERY save sits stuck on the loading screen!! Even tried sending the save files over to both my friends so we all have the same save files in the save folder but NOTHING!! This is just embarrassing for a game that is this old. Problems like this should not exist at all now! 3.5 hours wasted!

[MagnumPCI]

Originally posted by John:

This is now just ridiculous. Started a multiplayer match with my friends 3v3 PVP (No AI's). After 3.5 hours of playing one friend desync's. We try to load 6 previous saves and EVERY save sits stuck on the loading screen!! Even tried sending the save files over to both my friends so we all have the same save files in the save folder but NOTHING!! This is just embarrassing for a game that is this old. Problems like this should not exist at all now! 3.5 hours wasted!

John, as frustrating as this is (and we are sorry for that), this is a good thing for helping us solve such issues - notably, the MP saves you mentioned. PLEASE, upload any number of them zipped to a cloud drive service of your choice and post a shared link to them here and we will look at them straight away.

Also please note what version of the game you are all on.

Again, sorry for the frustration.

Sean Drohan
Stardock Product Lifecycle Manager

[John]

Originally posted by sean.drohan:

Originally posted by John:

This is now just ridiculous. Started a multiplayer match with my friends 3v3 PVP (No AI's). After 3.5 hours of playing one friend desync's. We try to load 6 previous saves and EVERY save sits stuck on the loading screen!! Even tried sending the save files over to both my friends so we all have the same save files in the save folder but NOTHING!! This is just embarrassing for a game that is this old. Problems like this should not exist at all now! 3.5 hours wasted!

John, as frustrating as this is (and we are sorry for that), this is a good thing for helping us solve such issues - notably, the MP saves you mentioned. PLEASE, upload any number of them zipped to a cloud drive service of your choice and post a shared link to them here and we will look at them straight away.

Also please note what version of the game you are all on.

Again, sorry for the frustration.

Sean Drohan
Stardock Product Lifecycle Manager

I have put the link for the saves below.

https://1drv.ms/u/s!AnDuDXjdDqyHkR3B7mHsCPgM6isq?e=L760KD

[MagnumPCI]

Originally posted by John:

Originally posted by sean.drohan:

John, as frustrating as this is (and we are sorry for that), this is a good thing for helping us solve such issues - notably, the MP saves you mentioned. PLEASE, upload any number of them zipped to a cloud drive service of your choice and post a shared link to them here and we will look at them straight away.

Also please note what version of the game you are all on.

Again, sorry for the frustration.

Sean Drohan
Stardock Product Lifecycle Manager

I have put the link for the saves below.

https://1drv.ms/u/s!AnDuDXjdDqyHkR3B7mHsCPgM6isq?e=L760KD

John, thank yo for these.

This thread had seen a reload from a save work to resolve the same issue:
https://steamcommunity.com/app/507490/discussions/0/3817411089261673210/?tscn=1687012312#c6333797474863643056

Can you verify that all your mates are on 3.13 as well?

In any event, I have created an internal ticket with your saves.

Internal ref: ASHES-480

Sean Drohan
Stardock Product Lifecycle Manager

[John]

Originally posted by sean.drohan:

Originally posted by John:

I have put the link for the saves below.

https://1drv.ms/u/s!AnDuDXjdDqyHkR3B7mHsCPgM6isq?e=L760KD

John, thank yo for these.

This thread had seen a reload from a save work to resolve the same issue:
https://steamcommunity.com/app/507490/discussions/0/3817411089261673210/?tscn=1687012312#c6333797474863643056

Can you verify that all your mates are on 3.13 as well?

In any event, I have created an internal ticket with your saves.

Internal ref: ASHES-480

Sean Drohan
Stardock Product Lifecycle Manager

Yes I can confirm we are all running 3.13.

We even tried another game on Saturday and it did the same again with a new game as well sadly.

[Andro]

My friend and I are still experiencing this issue on a 2v2 (2 humans, 2 AI). After 40mins or so I'll get desynced then disconnected. Our saves (both auto and manual) will not load, sitting stuck on a loading screen forever till you alt-f4 the game.

We've tried all the available beta versions, loading over a dozen saves, troubleshooting my network, etc. After reading the discussions and seeing other people with this same exact issue I'm confident it's the game and not my system.

Here's one of our saves:
https://drive.google.com/file/d/1bAvYTFkreCa7Hpgcz_PFHn3Q1aNdYcBd/view?usp=sharing

It's really sad and frustrating that this game is so unstable. Honestly it shouldn't be on sale in it's current state. Even playing single player I've run into so many issues from constant crashes to the save functionality completely stop working.

I hope posting this save will help but honestly I don't have high hopes.

[夏小塔]

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Wir brauchen chinesisch
Necesitamos chino
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Precisamos de chinês
Нам нужно китайский
เราต้องการภาษาจีน
Χρειαζόμαστε κινέζικα

[OBPagan]

Originally posted by Andro:

My friend and I are still experiencing this issue on a 2v2 (2 humans, 2 AI). After 40mins or so I'll get desynced then disconnected. Our saves (both auto and manual) will not load, sitting stuck on a loading screen forever till you alt-f4 the game.

We've tried all the available beta versions, loading over a dozen saves, troubleshooting my network, etc. After reading the discussions and seeing other people with this same exact issue I'm confident it's the game and not my system.

Here's one of our saves:
https://drive.google.com/file/d/1bAvYTFkreCa7Hpgcz_PFHn3Q1aNdYcBd/view?usp=sharing

It's really sad and frustrating that this game is so unstable. Honestly it shouldn't be on sale in it's current state. Even playing single player I've run into so many issues from constant crashes to the save functionality completely stop working.

I hope posting this save will help but honestly I don't have high hopes.

******************************************************************************
This is still an ongoing issue. Has there been any work on a fix, version 3.14?? Really desperate for this to be addressed

[Andro]

Originally posted by OBPagan:

Originally posted by Andro:

My friend and I are still experiencing this issue

******************************************************************************
This is still an ongoing issue. Has there been any work on a fix, version 3.14?? Really desperate for this to be addressed

We tried playing again about a week ago after the multiplayer fix dropped but still ran into the issue.

Also, 2 of the developers responded to my complaint in another discussion here: https://steamcommunity.com/app/507490/discussions/0/3811786028480960415/ saying they didn't even know this issue existed.

So unfortunately no, it doesn't appear any work has been done on it.

[OBPagan]

Originally posted by Andro:

Originally posted by OBPagan:

******************************************************************************
This is still an ongoing issue. Has there been any work on a fix, version 3.14?? Really desperate for this to be addressed

We tried playing again about a week ago after the multiplayer fix dropped but still ran into the issue.

Also, 2 of the developers responded to my complaint in another discussion here: https://steamcommunity.com/app/507490/discussions/0/3811786028480960415/ saying they didn't even know this issue existed.

So unfortunately no, it doesn't appear any work has been done on it.

******************************************************************************
I just don't understand why they don't roll back to pre-version 3.1. before that it was working fine.

[MagnumPCI]

I just wanted to update you all that more work on MP issues is being done on it as we speak (I am writing this just after one of the lead devs and I spoke).

Needless to say, we are sorry for the continued frustration and delays. When there is something new to report, I will update you.

Sean Drohan
Stardock Product Lifecycle Manager