Crashes constantly

[I2epresent]

I just had a game crash three times in a row until I gave up. The game is fine for certain saves, then I'll go and play a new skirmish and for some reason that same game will crash over and over again. What's the issue here?

And FWIW it's not related to how many units are on the screen. This last series of crashes happened in the early game when no one had a sizable army.

[centaurianmudpig]

Whats your pc specs?

[I2epresent]

i5 3ghz, GeForce GTX 970, 8 GB RAM, 24" monitor so I'm not pushing 4k or anything like that. Runs AAA games like Assassin's Creed Origins, Dying Light, Witcher 3, etc more than good enough.

But like I said it's weird because the crashes seem random, they're not tied to huge battles or anything you'd think would overtax the system. In fact I just jumped back in and played a game, had 5 Agamemnons, 2 Leonidas + a handful of smaller dreads, a crap ton of cruisers and frigates, and it ran fine. No crash.

It seems like it's certain games only. One game will be completely fine, the next will crash, then crash when I reload the save file. Weird. And BTW I'm not playing multiplayer. These are all 1v1 and 2v2 vs the game's AI on Tough. (Still getting my behind kicked on Painful, not quite there yet lol.)

[Something Dry]

bump, also getting crashes. They are completley random but often occur 30-60 minutes in.

Specs : I7 4820k @ 3.7ghz
Titan x 12 gb
24gb ddr3 ram @ 2300 mhz

This is really anoying, as i bought this game a year or 2 ago and i'm really enjoying it. But due to the crashes i barley play it as i don't want to waste my time with having to start over again everytime it crashes.

[I2epresent]

FWIW you can load the last save on a crashed game, as Ashes is pretty good about frequently auto-saving, but half the time the game will just crash again.

When the game crashed three times on me yesterday it was at the same point where I was building more Quanta generators. I'd order my Engineers to build them, then select something else and within a minute the game would crash again.

[centaurianmudpig]

You should start by running through and performing the steps in this support FAQ
https://forums.ashesofthesingularity.com/486449/ashes-support-faq

You should also update your BIOS, Ashes became more stable for me after upgraging my BIOS over a period of time.

Try DX11 mode, as DX12 puts a huge demand on your system and therefore make it more prone to crashing.

There is also the possibility that Windows needs to be reinstalled. This has cleared up many issues and crashes for many.

[I2epresent]

Thanks. I've gone through the suggestions, reinstalled the game, verified the files through Steam, made sure I've got the latest video drivers, made sure Uplay and other stuff weren't running simultaneously, yadda yadda.

But reinstall Windows? Seriously?

[centaurianmudpig]

Windows system files get messed up over time and affect reliability and speed (dunno if Windows 10 changes that). This is also THE most demanding video game out there. There have been many people who have done what you have done and only able to resolve issues by reinstalling Windows.

You could try contacting Stardock support and see if there are any other edge case scenarios the FAQ doesn't cover. They also watch these forums so one might chirp in later.

[Moza]

Try deleting the config ini file in c:/ documents/ mygames/ashes of the singularity -escalation/ and delete file settings (aka config) once you boot up ashes again it'll generate the file but you'll have to setup your preferences again like res etc.

[Something Dry]

Well, i do a clean install of windows about ever 6 months, i've played ashes both before and after a new windows install, and still same result. I always keep my bios and drivers up to date, and that changes nothing. And tbf ashes is not really that demanding. Could play it just fine @ medium settings on my old AMD rig with an fx 6300 16 gb ram & a rx 460 4gb (but it was still carshing) I've also tested it on my missus rig and the excat same problem occurs. I'm pretty sure it is a bug in the game, and it have nothing to do with windows files or old drivers.

[IslandDog]

I would suggest starting a post on the Ashes support forum and include the save game if possible.

https://forums.ashesofthesingularity.com/forum/1120

[Ka'shurio]

I just got a crash too,

i7 8700
16 GB 3200mhz RAM
GTX 1070 Ti 8GB VRAM

Happened during a game where I was trying to stress-test it to the max - myself + 11 insane AI, 2 teams. I got to very late-game, with like 1000 units for myself alone, and probably 10000+ units for everyone else as a whole.

Temps were pretty stable, late 70s (Celsius), for GPU and CPU