Game randomly freezing

[Kyousuke Azai]

Hello, as the topic says, bought the GOTY version of borderlands 2 some time ago and have been experiencing freezing that happens seemingly at random, freezes occur in and outside the combat for give or take a couple seconds, other than that the game runs at 60fps, without Vsync I'm anywhere between 90-150 fps as well, with or without Vsync the issue is still there.

My rig: i7 6700, 16Gb DDR4 Ram, GTX 1070, system SSD/storage HDD, twin monitor set up

Things I did try - verifying game files, moving the game from one hdd to the other, turning off various settings high or low, turning off the second monitor, messing with PhysX being done by the CPU or GPU.

Unfortunately I'm very quickly running out of ideas, so if anyone is willing to help I'm more than thankful. BL2 is the only game that is having this issue, so before anyone suggests my HDDs are shot, that is not the case and I've gone ahead and ran thorough diagnostics on them both, no corrupted segments, no read/write issues.

[Hail Mary]

Does this happens to any other Games you play ?
If Yes then you should try Updating / reinstalling your Graphics Card Drivers ( works for me few times )

If No , then i've only experienced that Once with League of Legends and it fixes itself tho

[Kyousuke Azai]

Unfortunately no, borderlands 2 is the only game that does this, at this point it begins to look like the drivers for my particular GPU are simply too new to be optimized for BL2

[SirAyreon]

I am also having the same problem. the game goes from 28-120fps spiratically just runnin' around/combat. and it will randomly freeze for 1-3 seconds, sometimes even for 30+ seconds.

[JamesMaracuja]

Same

[Kyousuke Azai]

Okay, I think I got it, now this is one of the strangest performance issues with a game I've seen, so if anyone has the same problem, it seems to be related to your internet connection, I was using Wifi before and as it happens the connection seemed to just drop for a few seconds at times, literally 2-5 seconds max, which as it happens were as long as the freezes were happening.


So the solution is simple, in my case I got a Wifi repeater and connected an ethernet cable from it to my PC so I don't have to drill holes through walls in my house, and long and behold the issue is gone. Another less viable option would be to disable your connection while playing the game, yes you won't be able to have a party with you, but at least you will be able to have a smooth experience while playing.

Also before anyone goes wild about trying to solve this issue. There is also a very easy way to check if you have the same problem
1) press the windows key + X
2) In the "Run" card write "cmd"
3) Type "ping google.com -t"
4) Watch it for a minute or two.

What that does is literally ping google's domain at a rapid rate, if you spot "Request timed out" that means your connection is unstable and failed to reach it. Which is rather common if you game on a Wifi connection as was I.

[SirAyreon]

My solution was turning the Nvidia physX settings to minimum.
it runs a lot better now.

[xxxTentacion]

i tried to play with a ethernet cable still the same ♥♥♥♥♥♥♥ problem. smh

[Kyousuke Azai]

@N3xul - If it keeps happening it's simply your internet connection being unstable, if that's what's causing it, you can try to turn your network options to offline and see if the problem goes away. If it doesn't than I'm afraid it's either driver related, or your hardware can't keep up the game's abysmal optimization, even my rig wheezes in certain areas pretty bad

@Fury - Yeah I had some issues with physX even on medium on GTX1070 for crying out loud, that thing is just abysmally crap, that or it's optimized with a potato.

[WeptCat]

has there been any solutions to this besides turning off the internet?

[[Moldy Stir-Fry]]

I only recently started having this problem. Last year I was playing this game perfectly fine with my wife over LAN and as of I think January or so i went to just play some solo and this started happening. Turning off the internet adapter makes the game smooth, yes, but I want to be able to play with my wife again. Any further developments? It also happens with The Pre-Sequel, but BL1 and BL3 run totally fine.

[raincloud40]

It started happening when they made some changes to the Shift system and added BL3 ads to BL2 and BLTPS. For some reason the code keep trying to reconnect to Shift and fails.

There was a solution of deleting certain files a while back, but I never used it. You might want to try searching for that. Since I play single only I just unplug my network cable or disconnect wi-fi when I play and that eliminates the problem.

[[Moldy Stir-Fry]]

Originally posted by raincloud40:

It started happening when they made some changes to the Shift system and added BL3 ads to BL2 and BLTPS. For some reason the code keep trying to reconnect to Shift and fails.

There was a solution of deleting certain files a while back, but I never used it. You might want to try searching for that. Since I play single only I just unplug my network cable or disconnect wi-fi when I play and that eliminates the problem.

I'd be interested if you had a link to some instructions on this, this is the first time I've heard of a workaround and believe me, I've been trying to fix this for almost 6 months now...

[raincloud40]

Originally posted by Moldy Stir-Fry:

Originally posted by raincloud40:

It started happening when they made some changes to the Shift system and added BL3 ads to BL2 and BLTPS. For some reason the code keep trying to reconnect to Shift and fails.

There was a solution of deleting certain files a while back, but I never used it. You might want to try searching for that. Since I play single only I just unplug my network cable or disconnect wi-fi when I play and that eliminates the problem.

I'd be interested if you had a link to some instructions on this, this is the first time I've heard of a workaround and believe me, I've been trying to fix this for almost 6 months now...

Its been quite a while since I've seen the post, it was on this forum though. It involved deleting certain BL3 ad related files. I can no longer seem to find it it, but it did have the downside of if you ever verified your files again it would redownload the problem files.

The only other possible solution I think I've seen was rolling back to a previous version of BL2 from before the Shift Crossplay was implemented, this Crossplay update causes BL2 to ping Shift servers every few seconds causing stutter. Its a long process from what I remember and all players playing together have to have the same BL2 version running, so you'd have to do it for all computers involved.

Theres also a few posts on problems with usb based and/or wi-fi hotspot internet connections as part of the cause for failure to keep connected to Shift servers. In my case its satellite internet I think that is causing the problem, as the ping on satellite is horrible.

I've had this problem on 3 seperate installs on 3 seperate machines, even my brand new one. So the problem probably lies in my connection constantly breaking with Shift.

Try searching the main discussion or community support forum here for stutter fix, you should find something

[[Moldy Stir-Fry]]

Yeah, I have satellite as well, so I know the pain. Running ethernet straight from the modem. I'll keep digging and come back here when I find anything!

[dontu_worry]

Originally posted by Kyousuke Azai:

Unfortunately no, borderlands 2 is the only game that does this, at this point it begins to look like the drivers for my particular GPU are simply too new to be optimized for BL2

I have a 2070 with the latest drivers suggested by GeForce Experience and the game is perfectly stable for me. All of this parroting "teH GaEM iz tU oLDe FeR nUUeR GeeePuZZ." stuff is mostly nonsense. Look elsewhere for your issues.