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SPIKE Aug 30, 2024 @ 6:35pm
Tokens missing
All my spin tokens have disappeared today. Anyone else have this happen?
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Showing 1-8 of 8 comments
Jackeea Aug 30, 2024 @ 7:17pm 
Mine are still there. Have you tried restarting? Are you sure you didn't accidentally click "spin all"?
#1
SPIKE Aug 30, 2024 @ 9:30pm 
Originally posted by Jackeea:
Mine are still there. Have you tried restarting? Are you sure you didn't accidentally click "spin all"?

I did try a restart. No luck. I had around 90 tokens in the morning. Then when I came back in the afternoon they were gone.
#2
Shooter McShot Aug 31, 2024 @ 5:05am 
Originally posted by HippieDippieWeatherMan:
I got a response from support, they said they would check my account, it has been a couple of days with no updates... I wonder if they found anything....


Originally posted by HippieDippieWeatherMan:
tsk.. it seems that I must've clicked the "Claim all" button on the token tower by mistake. They say I got like 140 cards in 5 minutes... :rfacepalm:

I didn't even get any new cards, sadly..

This has happened before to other players.
You have clicked the claim all button and cashed in all your tokes at once.
You can contact support and they will be able to confirm that you got a bunch of things in a very short time.
Everyone thinks, no I did not but it is very easy to miss click.
You do not see an animation for each token when you click claim all and that is why players think that they have not opened them all.
#3
SPIKE Aug 31, 2024 @ 10:56am 
I get what you are saying. I rarely go to that page and save my miss clicks for in game. :steamfacepalm: At any rate just thought that it was a problem. Maybe a very isolated one as it a appears now.
#4
DerAuer Sep 5, 2024 @ 10:36am 
yep, bet what mcshot said is what happend to you. happend to me with 80 tokens once. but im already back on like 150 now :)
#5
Kunogi Sep 5, 2024 @ 5:49pm 
they should add confirmation prompt on that.
#6
done87 Sep 6, 2024 @ 2:01pm 
put the claim all button on top if screen
#7
Zzzz Sep 6, 2024 @ 2:48pm 
Originally posted by done87:
put the claim all button on top if screen


Problem I see happening would be people not knowing its there and complaining it is not in a better spot. My solution would be this.

1 - Claim all.. after you click
2 - Are you sure? after you click
3 - Are you really, really sure? after you click
4 - Ok, Click this button to claim all. after you click
5 - Are you sure? Click Yes or Cancel

Problem solved
Last edited by Zzzz; Sep 6, 2024 @ 2:50pm
#8
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Date Posted: Aug 30, 2024 @ 6:35pm
Posts: 8

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