Minion Masters

Minion Masters

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Roan Woasbi May 26, 2019 @ 10:53am
"Waiting for Server", "Timeout", etc.
This is a joke if this is a 1.0 release, right? With all the server issues? Half my matches time out, and I just spent 2k gold trying to draft once. It says my purchase didn't happen, but it did.

This isn't a 1.0 release. I WAS going to spend money on this game, but if you can't get your own server issues resolved, I won't now.
Originally posted by Lumz:
Hi everyone,

We have identified an issue that although around since the release patch, really started to disrupt our servers around 2019-05-27 08:00 UTC. The issue was mitigated around 2019-05-28 12:00 and general playing experience should have improved since then.

We have also identified another cause of hangs / timeouts that have worsen with higher loads and we are addressing it asap.

Once again we apologize for the inconvenience.

Regards.
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Showing 1-15 of 32 comments
UncleOwnage May 27, 2019 @ 5:11am 
Hi, sorry about the issues.
We're very aware that there's been connection issues, but we'd like more information so we can fix it, and I hope you can provide :)

1. Can you describe the issues in detail?
E.g. Exactly which kind of error messages are you getting, does the game have lag spikes, or does it "hang" on certain screens, or freeze at times? Do you get disconnected from games, or do games fail to start?
And where do these errors occur?
All info is relevant, but we can't find the issues with too broad reports.

2. Can you provide an output log?
If you haven't restarted the game, or if you experience it again, please send us the output log.

You’ll find it by opening windows explorer and entering
%appdata%\..\LocalLow\BetaDwarf ApS\Minion Masters
In the address bar.

It’s called output_log.txt

Please send it to support@betadwarf.com and add a link to this thread in the mail :)

Thanks a lot for your help!
Zorz May 27, 2019 @ 5:40am 
for me it's not half the matches, but happen sometimes.. sometimes in a row if i play in midnight of europe.. so seems issues happen if u get matched or game try to match with persons of other regions/countrys like china and brasil.. so no wonder that it sometimes timeout with china, brasil, german and usa players in same game ^^
Euphytose May 27, 2019 @ 6:58am 
Uncle, the issues are on your end, just do the monitoring yourselves. I don't mean to be rude but it's not our connections. The matches themselves are smooth, it's everything else that's lagging.

The issue started before the 1.0 release, a few patches ago, and only got worse.

Just play the game from your homes and you'll see exactly what kind of issues we're having. Basically, the server "hangs" periodically. Everything is suspended. Tokens, invites, lobbies, leaderboards. And suddenly, it unfreezes. This is periodic, with no way to determine what causes it. Nobody can monitor your server for you.
Katsopolis May 27, 2019 @ 7:00am 
It all started after v.1 release. When I click to draft or solo game, it says connection time out after a short time. But it connects the match. But when the match is over, it makes me wait in the character show-up animation screen loonnng time.
Ion May 27, 2019 @ 7:25am 
"Einer der Spieler ist dem Spiel nicht rechtzeitig beigetreten. Du kehrst jetzt zum Hauptmenü zurück." Single Match
LaeLena May 27, 2019 @ 8:08am 
Worst part about the errors is that they popup in the middle of the screen and block you from doing anything until you click ok. I got spammed with constant "timeout, your quest progress could not be saved" errors even tho everything was fine (match went on normally, progress was saves after the match etc).
Ion May 27, 2019 @ 8:15am 
worst part is also, when you loose the match because of disconnect
Vote Reform May 27, 2019 @ 8:37am 
Errors all the time of various issues now and yet was far better in Early Access :/
Even problems logging onto the server lately.

Originally posted by MiiMuu:
Worst part about the errors is that they popup in the middle of the screen and block you from doing anything until you click ok. I got spammed with constant "timeout, your quest progress could not be saved" errors even tho everything was fine (match went on normally, progress was saves after the match etc).

This.
Last edited by Vote Reform; May 27, 2019 @ 8:38am
El Perro May 27, 2019 @ 9:52am 
+1
Orion Glow May 27, 2019 @ 12:22pm 
Perma lose match and points
your partner (or you) disconnected from the match!
or after 5 second or in any moment during match

lose match / lose point / lose keys

i dont lose match because i defeated... i lose because (my partner) always disconnected!!

again
again
again
again
again

day after day, match after match

its enought how description of the problem???

do you wanna see my replay???
again NOW!! minutes 4.47... me about full HP, my enemy 200 hp.... YOU LOST YOU DISCONNECTED!!
Last edited by Orion Glow; May 27, 2019 @ 1:32pm
SterlingStar May 27, 2019 @ 3:50pm 
+100
Oncus May 27, 2019 @ 3:58pm 
Having the same issues. After 10 attempts can't have a match, see the leaderboards etc. Worst part is when it actually happens in team battles since sometimes you will lose ratings because the other guy left.

On top of that, I got booted from my own matches and hit by a rating loss.

It can get pretty annoying trying again and again to connect to a battle spending more time trying than in the actual fight once it lets you connect.
MoodyStarbuck May 27, 2019 @ 5:05pm 
The server performance is ridiculously bad.
"Timeout" all the time. Tried starting my first Draft today, no chance. Right now i am stuck in the screen after a match and nothing is happening. If that is not improved fast, a lot of people will just have a quick look into the game but never return since it's just too annoying/frustrating.
Sometime Timeout freeze a game for 60s and then telling you been quited the match, stole you points and back i lobby!!! What the hell with you servers?
★Onairda™ May 27, 2019 @ 7:40pm 
Matchmaking failed.
ErrorCode: Timeout

An error occured!
ConnectionFailed Click Ok
to return to the Menu.
!


please make a set for Maintenance.. this is a serious problem, game is not stable right now.
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Date Posted: May 26, 2019 @ 10:53am
Posts: 32