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allright, for the slow and ignorant ones, once again:
Funcom caused a bug at their backend which turned the crom coin balance negative for some players. They have recognized the bug, have fixed the root issue on the backend and many players have already been unbanned again as well as their balance fixed. But some apperantly still aren't.
That's what this topic is about. Nothing about cheating or anything like that. If you don't believe me, take a look at the official forum, maybe you get enlightened there. ;)
https://funcom.zendesk.com/hc/en-us/requests/new
Use the In-game Purchase option.
It was a bug and Funcom has resolved the issue. See my comment above yours if your account is still having issues.
Steam is currently having some issues because its so damn slow today.
Greetings Exile!
Sorry for the delay. Please refresh your game and see if you are able to log in again and that your balance has been restored.
As such, if you're still experiencing any anomaly with your Coins, please let us know as quickly as possible, otherwise ignore this request.
im not banned, its about the principle that when a publisher bans player from singleplayer content they should make a ticket