Bad screen tearing

[KanpaiGuren]

Hi, I have been experiencing screen tearing on wallpapers especially with the ones which are videos such as anime openings. This has been a consistent problem since I purchased wallpaper engine. I have tried following the steps on the pinned FAQ + SUPPORT by setting the preferred graphics processor to integrated graphics (which is the defult and only option for me) but it does not work. I am using the Acer Predator 17 and here are the specs if necessary:

CPU: 2.6GHz Intel Core i7-6700HQ (quad-core, 6MB cache, up to 3.5GHz with Turbo Boost)
Graphics: Nvidia GeForce GTX 980M (4GB GDDR5 RAM), Intel HD Graphics 530
RAM: 16GB DDR4 (2,133 MHz, expandable to 64GB)
Screen: 17.3-inch, 1,920 x 1,080 IPS LCD
Storage: 128GB PCIe NVME SSD, 1TB HDD (7,400 RPM)
Ports: 4x USB 3.0, 1x USB 3.1/Thunderbolt 3, HDMI, DisplayPort, Ethernet, SD reader, headphone jack, microphone jack
Connectivity: Killer Wireless-AC 1535 , Gigabit Ethernet, Bluetooth 4.2, Blu-Ray drive
Camera: Front-facing 1,280 x 720 webcam
Weight: 8.71 pounds (3.95 kg)
Size: 16.65 x 12.6 x 1.56 inches, 42.3 x 31.5 x 3.95 centimeters (W x D x H)

One thing to note is that the laptop doesn't support G-Sync for the built-in display which I think is the root cause of the problem but I haven't been able to find any concrete evidence for this. Also, I appologize if I might not know certain terms and processes as I am relatively new to pc gaming.

[Rhy]

http://steamcommunity.com/app/431960/discussions/2/1354868867716430956/ Have you tried this?

[KanpaiGuren]

Originally posted by Ass Pancakes ||||| blw.tf:

http://steamcommunity.com/app/431960/discussions/2/1354868867716430956/ Have you tried this?

Yup tried that already but it didn't work and I appologize I was editting my comment adding more details and didn't see your comment.

[Sir Anger]

You can set your GPU permanently with V-Sync on that should solved your problem.

[The Great Crashout 2025]

Are you familiar with nvidia inspector? Perhaps you could use it to set a frame rate cap on wallpaper engine and see if that fixes it. If you need a hand feel free to ask.

[Rhy]

Originally posted by Not Haruka:

Are you familiar with nvidia inspector? Perhaps you could use it to set a frame rate cap on wallpaper engine and see if that fixes it. If you need a hand feel free to ask.

Wallpaper engine usually caps the fps to your monitor's refresh rate.

[KanpaiGuren]

Originally posted by Sir. Anger:

You can set your GPU permanently with V-Sync on that should solved your problem.

V-Sync is already on in the 3D settings in the NVIDIA Control Panel and set V-Sync to "force on" in NVIDIA inspector but it did not fix the tearing.

[KanpaiGuren]

Originally posted by Ass Pancakes ||||| blw.tf:

Originally posted by Not Haruka:

Are you familiar with nvidia inspector? Perhaps you could use it to set a frame rate cap on wallpaper engine and see if that fixes it. If you need a hand feel free to ask.

Tried but it did not work.

[Biohazard]

Try deleting the Wallpaper Engine profile in the Nvidia Control Panel and then start it without Steam from here: C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe

[KanpaiGuren]

Originally posted by Biohazard:

Try deleting the Wallpaper Engine profile in the Nvidia Control Panel and then start it without Steam from here: C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe

Didn't work :(

[Biohazard]

Do you only have this issue on the external monitor?

In general it seems to happen when the video is decoded by a different GPU than explorer.exe/DWM.exe is using, so I would have expected it to work with at least one of the GPUs.