Game crashes (DLC or not) and checksum errors

[BlackSmoke 🏴‍☠]

This new patch and DLC should be working fine, so not broken "in general terms". Except for bugs (most not yet detected) you could load and play the game normally in most of cases. So just FYI some useful info:

Most of failures are NOT related estrictly to the game, reasons are in order of importance:

Point 1º.- Main reason: Subscribed MODs defective, due to bad coding, bad parameters, syntax errors, outdated, etc...

Point 2º.- General configuration: Computer not matching required minimun system specs. Game incorrectly configured to match current system specs. Missing/incorrect third party files (mainly C++ runtime). Drivers obsolete/damaged.

Point 3º.- Specific reasons: Some players having specific software or processes running in background (specially important in those systems into the limit, near or below to minimun system specs) OR some very specific applications that could interfere with the game while running (<-- IMPORTANT).

You can solve 'almost all' troubles and play by doing this:

FOLLOWING INSTRUCTIONS WILL SOLVE MOST OF TROUBLES WITH YOUR HoI 4
--------------------------------------------------------------------------------------------------------------
IMPORTANTE NOTE:
By deleting ...\Documents\Paradox Interactive\Hearts of Iron IV\:
(- You would also delete your local savegames)
(- You should make a backup of them if you want to keep them)

Procedure to solve point 1º:

By doing EXACTLY this in the EXACT order:

1.- Unsuscribe ALL mods (if any subscribed and absolutely ALL).
To do it:
GO TO - Follow this link to workshop
GO TO - Your Workshop Files>Your Files>Subscribed Items

2.- Uninstall HoI4.

3.- Delete MANUALLY both HoI 4 folders:

This one
3a.- ...\Steam\steamapps\common\Hearts of Iron IV
For systems running Windows commonly located in:
32-Bits (C:\Program Files\Steam\steamapps\common\Hearts of Iron IV)
64-Bits (C:\Program Files (x86)\Steam\steamapps\common\Hearts of Iron IV)

And this one
3b.- C:\Users\YourUserName\Documents\Paradox Interactive\Hearts of Iron IV
(It is in your personal folder named 'My Documents', subfolder 'Paradox Interactive')

4.- Reinstall the game.


Steps should be done in this order to ensure everything will work fine.

After reinstalling the game click on play and let the game to load for a first time and test it before subscribing any MODs again.

***** Please refer to Lukas for more indeep information related to these procedures.
--------------------------------------------------------------------------------------------------------------

Note to point 1º procedure:

Paths for GNU/Linux and MacOS are as follows (thanks to Lukas):

3a.-
- [GNU/Linux] /home/<username>/.local/share/Paradox\ Interactive/Hearts\ of\ Iron\ IV/
- [MacOS] /Users/<username>/Documents/Paradox Interactive/Hearts of Iron IV/

3b.-
- [GNU/Linux] /home/<username>/.steam/steam/steamapps/common/Hearts\ of\ Iron\ IV/
- [macOS] /Users/<username>/Library/Application Support/Steam/SteamApps/common/Hearts of Iron IV/

Information on hidden path on MacOS 10.7+:
This link[www.macworld.com] and/or this link[www.macworld.com] might be helpful.
-----------------------------------------------------
-----------------------------------------------------
Note to point 1º procedure:

3b.- By deleting this folder: C:\Users\YourUserName\Documents\Paradox Interactive\Hearts of Iron IV

- You will lose all your savegames.

- But you can make a backup copy.

- By making a backup copy of savegames doesn't guarantee that they will work later. It depends on how these savegames were created (using MODs or not, wich game version, etc).
--------------------------------------------------------------------------------------------------------------


Procedure to solve point 2º:

- Check game configuration and turn ALL to 'minimun values' or to 'disabled' to test in the most favourable escenary.

- Reinstall required third party files (as C++ runtime in example).

- Check for required drivers, updated or not (newer drivers are not always the best option for all systems, specially those not being stable version).

- (Just in some specific cases the use of "/set IncreaseUserVa" could help - absolutely not necessary in 64-Bits systems. This command must be used carefully)(There may be more workarounds to be found and tested)


Procedure to solve point 3º:

- Free system resources. Analyze and close unnecesary background processes and software. Analize startup processes. Analyze task scheduler: triggers/events/applications. Advisable indeep optimization on your system. Check for specific information about known incompatibilities related to specific software.



FINALLY:

If your problem persists don't forget to visit Paradox Interactive official site (support): Follow this link[www.paradoxplaza.com].

Specific to 'Together for Victory' DLC:
Follow this link[support.paradoxplaza.com].

To create a new Paradox Interactive account:
Follow this link[accounts.paradoxplaza.com].

[BlackSmoke 🏴‍☠]

I don't feel comfortable with my nickname being pinned.

To any admin: Feel free to copy all the content on this post and paste under your own nickname. Of course you can edit this content as desired. Then delete mine. I'll be grateful. Thanks.

[Crystal Knight]

okayy...so i already done the first step about mod stuff...play it again..and no crash at all..then when i get bored ..i played cheat,,then the ♥♥♥♥♥♥♥ crash start again..♥♥♥♥ this game but i still love it...so i want to try the second step but i dont have any idea what the ♥♥♥♥ in configuration, third (reich) party file etc etc...any idea how a non computer geek like me can understand your 2nd step..i would really love to have your guidance

[lukas]

Originally posted by Crystal Knight:

okayy...so i already done the first step about mod stuff...play it again..and no crash at all..then when i get bored ..i played cheat,,then the ♥♥♥♥♥♥♥ crash start again..♥♥♥♥ this game but i still love it...so i want to try the second step but i dont have any idea what the ♥♥♥♥ in configuration, third (reich) party file etc etc...any idea how a non computer geek like me can understand your 2nd step..i would really love to have your guidance

Is the crash reproducible, i.e. does it always crash if you use the cheat in question? If you notice some kind of pattern that might be interesting.

[Tropics233]

wow it started working again then i quitted a couple hours later it started to stop working again ):

[georgeta4.gt]

how exactly does one complete the 2nd point, by lowering the parameters, as I know next to nothing about computers. my game worked perfectly 3 days ago, but not anymore, and have tried the 1st point many times and not working. cheers

[Sgt.Apples]

"By doing EXACTLY this in the EXACT order:


1.- Unsuscribe ALL mods (if any subscribed and absolutely ALL).

To do it:
GO TO - http://steamcommunity.com/app/394360/workshop/
GO TO - Your Workshop Files>Your Files>Subscribed Items


2.- Uninstall HoI4.


3.- Delete MANUALLY both HoI 4 folders:

This one
3a.- ...\Steam\steamapps\common\Hearts of Iron IV
For systems running Windows commonly located in:
32-Bits (C:\Program Files\Steam\steamapps\common\Hearts of Iron IV)
64-Bits (C:\Program Files (x86)\Steam\steamapps\common\Hearts of Iron IV)

And this one
3b.- C:\Users\YourUserName\Documents\Paradox Interactive\Hearts of Iron IV
(It is in your personal folder named 'My Documents', subfolder 'Paradox Interactive')


4.- Reinstall the game."

i'm not reinstalling, that last patch corrupted my game



nope

[lukas]

Originally posted by Sgt.Apples:

i'm not reinstalling, that last patch corrupted my game



nope

"Nope"... exactly, it's not caused by the patch itself.

[georgeta4.gt]

just did what was asked, and it is still crashing,

[GOOD MORNING]

nonononoon

[king takeda]

they didnt help us and they need fix games i sick of them not do their job fix games dlc and they need fix games now

[king takeda]

Originally posted by Sgt.Apples:

"By doing EXACTLY this in the EXACT order:


1.- Unsuscribe ALL mods (if any subscribed and absolutely ALL).

To do it:
GO TO - http://steamcommunity.com/app/394360/workshop/
GO TO - Your Workshop Files>Your Files>Subscribed Items


2.- Uninstall HoI4.


3.- Delete MANUALLY both HoI 4 folders:

This one
3a.- ...\Steam\steamapps\common\Hearts of Iron IV
For systems running Windows commonly located in:
32-Bits (C:\Program Files\Steam\steamapps\common\Hearts of Iron IV)
64-Bits (C:\Program Files (x86)\Steam\steamapps\common\Hearts of Iron IV)

And this one
3b.- C:\Users\YourUserName\Documents\Paradox Interactive\Hearts of Iron IV
(It is in your personal folder named 'My Documents', subfolder 'Paradox Interactive')


4.- Reinstall the game."

i'm not reinstalling, that last patch corrupted my game



nope

well dumb games did work well because fault lie to them who got drunk miss small thing to fix games

[lukas]

Originally posted by hannibal oda:

they didnt help us and they need fix games i sick of them not do their job fix games dlc and they need fix games now

It's very likely that there's a problem on your end, that Paradox therefore can't fix on their end. So bear with me here...

If you had the "game crashes when I click on a unit/an army" give the new version (1.3.2) a try. It contains a fallback for faulty sound drivers to circumvent this problem.

If you have a different problem try clicking on the "Clear user directory" button first. If that doesn't help try a clean reinstallation like it's explained in point 1 above.

If that doesn't help take a look at the rest of the initial post of this thread.

If that doesn't help either please open a new thread about your problem, since there's a good chance that you are having a different problem than the other people here. Or just get in touch with Paradox' official support[www.paradoxplaza.com].

PS: The last three paragraphs apply to everyone who still has problems.

[Elindos Phar & Family]

Well, you have to understand that obviously there is a problem with the patch (especially latest) as no game ever needs you to uninstall everything that exists with every patch that goes through.....

If a patch needs you to nuke everything around it it is because it has dependencies which were not addressed by code, and instead considered as hidden rules to make things work.

The problem here is regarding dependencies and stability of said patch.

That being said, as you wrote this does not mean that the fix lies in the patch.

Since the patch is coded with dependencies, the only possible fix (except attacking Paradox headquarters, taking power and finding who implemented said dependency) is to follow the checklist you exposed; to reduce the risk of having the dependent (= fragile) code literally explode.

I understand the complexities but am saddened by the consequence. The todo list to run a game broken by a patch (that's it indeed, anyway we word it's patch dependencies that broke situation) is not very reassuring.

[lukas]

The usual problems don't have to do with dependencies but faulty files, usually in the directory where HoI4 stores files generated by the user. So in most cases a more cautious approach where one only deletes certain files would work just as well as a clean reinstall. But this sticky tries to avoid getting lost in details, since that in turn would lead to more misunderstandings and in essence undermine its intent. That doesn't mean that there aren't areas where this sticky would benefit from more details, but it's not too easy to balance these considerations.

There were problems with the update to version 1.3.0 that really had to do with the patch itself, but none of them was the reason that people couldn't start the game. That's why I tried to get people who couldn't even start the game to make a clean reinstallation. (Of course it's possible that there are other factors involved, like problems with the C++ redistributables, anti-virus software etc. but that doesn't have to do with the patch itself either.)

That being said I understand how frustrating it is not to be able to play the game, especially after the release of a long-awaited patch. And yes, people shouldn't need to fiddle around to get it working. In version 1.3.1 Paradox at least introduced the "Clear user directory" button (in the launcher) that should help to circumvent similar problems in the feature.

[Janichsan]

Completely fresh installation, no mods installed, and yet the game crashes roughly every 20 minutes… ಠ_ಠ