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The most common one is that you've invaded into a location where the only route is through a blocked strait, example the Danish Belts. It could also be you're getting convoy raided, or have run out of convoys.
Where have you invaded and what nation are you?
Playing Australia, helping my ally US, and naval invading Canada's Nova Scotia (it's connected to the mainland, not an island) from the nearby province New Brunswick (occupied by allied US). Having naval superiority almost everywhere, my convoy never been raided.
This issue happened a lot before, almost every time when I used a floating harbor, meanwhile I never had any issue with normal harbor supply.
It's because Floating Harbours aren't a "supply connection".
They're a temporary supply hub.
They give out 15 supply max (which is a pretty decent amount, you could probably get ~20 normal marine/infantry units supplied by it), for 30 days, then explode.
It's just enough time that you should be able to make a level 1 port before it runs out (f you have 15 civs available) and aren't getting attack. Which is the main intention of using the floating harbour, so your guys can attack as normal after landing while you build a regular port for supply after the 30 days.
Note: You can do add a second hub by doing another 'invasion' on the same tile with a single unit and launching it, which is a bit cheesy but you do have to have built it first anyway.
Thanks for checking this. It's good know I am not doing anything wrong to get the no connection message.