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Don't do this. If you're out of the sector, even better.
There an inconsistent bug with M miner as well where they don't vacuum up the ore but instead spin around trying to grab it.
I don't know what proc it but it got introduced I think in 6.0 after the pathing changes
I have to ask the obvious, does he have mining drones / Ore Collectors
This only applies to large miners, I guess the OP has a medium one.
Another BIG factor is the resource richness of the sector where the miner is, for manual mining it doesn't matter much but for automining it's critical. Check the sector's encyclopedia entry to see overall quantity (for minerals, at least a million units) and deploy resource probes to see the density around it (for ore and silicon search, at least 1.0/km^3).