Anyone else getting random crashes which restart your computer?

[Mitchell]

So I figured I might have a hardware issue when I started playing this game. I'm running a i7 3930k with 32gb of ram, and a 1080ti card. So it's not like it's over spec'ed for my system. I thought it was a problem with my hardware so I ran a firestrike stress test and nothing failed during the stress test. So after a random time in game the computer just turns off then restarts, I've been watching my heat etc and that's not the issue as the stress test had the cpu and gpu well over what they were in game. Regardless, I've tried multiple different games with specs as high or higher and they aren't doing the hard restart. So anyone else having this issue???

[Mitchell]

Okay so it's not the card, it's not the power supply, and it's not overheating. I've played around 5 other games for hours on end that are similarly graphics intensive with no hard crash. So it seems it is something about X4 that is causing the hard crash. I started it up today and played for 5 minutes then a crash. The CPU had ~51C on cores, and the GPU was around ~64 when it turned off. No voltage spikes, no overheats, ... seems there is just something wrong with either the drivers from Nvidia or X4. I've rolled back the drivers to the last 2 and they both did it so I'm thinking its something with the actual game.

[Bernie]

I have had this game crash back to the menu after running it for a few hours multiple times but it never caused my pc to reboot. For me it is acting like a memory leak so I save very often.

[Decoy]

I'm also having this problem. During gameplay, my PC will randomly reboot. Nothing in the Event Viewer except the standard "Unexpected restart" message. I thought it might be my GPU, but I stress tested it for about an hour under full load and it didn't restart. Temperatures never got over 66C. CPU is liquid cooled and never gets over 60C

Specs:
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), (Overclocked to around 5GHz)
GPU: EVGA RTX 2080Ti FTW3 Elite
Motherboard: Asus ROG Maximus X
Memory: 64GB DDR4 RAM @ 3200
DirectX Version: DirectX 12

The game is installed on an SSD, but I'm having no other issues with anything else.

EDIT: In case anyone else is having this problem, try turning your CPU overclock down or off. I'm not sure what it is about this game, but my CPU, which had been running like a champ at +35% OC, was the source of my reboots. Dialed it down and haven't crashed since.

EDIT 2: While it did stop the crashes for a few days, it started happening again even with no overclock. It seems to happen only while walking around on Wharfs. If I stay in space, the game is fine, even with my processor overclocked. I'm out of ideas.

[valdindor]

Автор сообщения: Decoy

I'm also having this problem. During gameplay, my PC will randomly reboot. Nothing in the Event Viewer except the standard "Unexpected restart" message. I thought it might be my GPU, but I stress tested it for about an hour under full load and it didn't restart. Temperatures never got over 66C. CPU is liquid cooled and never gets over 60C

Specs:
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), (Overclocked to around 5GHz)
GPU: EVGA RTX 2080Ti FTW3 Elite
Motherboard: Asus ROG Maximus X
Memory: 64GB DDR4 RAM @ 3200
DirectX Version: DirectX 12

The game is installed on an SSD, but I'm having no other issues with anything else.

EDIT: In case anyone else is having this problem, try turning your CPU overclock down or off. I'm not sure what it is about this game, but my CPU, which had been running like a champ at +35% OC, was the source of my reboots. Dialed it down and haven't crashed since.

EDIT 2: While it did stop the crashes for a few days, it started happening again even with no overclock. It seems to happen only while walking around on Wharfs. If I stay in space, the game is fine, even with my processor overclocked. I'm out of ideas.

I just had this happen to me. really annoying.

[Decoy]

Автор сообщения: valdindor

I just had this happen to me. really annoying.

So, I don't know if this will help, but in my case, it turns out I had my modular power supply mis-configured. Once I sorted out the cabling, the issue went away. If you have a new modular power supply, double-check to make sure you plugged the cables in the right place.

[Obiwan Kenobiwan]

Pretty sure that The CPU is the Problem. Since proccesing the simulated Economy is a Major load on the CPU that is probably Ur first step of Order in Researching this Problem.

Overheating is nor Ur Problem, insufficent Voltages mostly is the Cause for Ur Restart. If handy install an earlier UEFI.

This is something that is mostly accuring on Rendering Platforms, since most PSU and Motherboards on a Gaming PC are designed for and equal Amount of Stress Level they can´t cope very well when a CPU heavy Software is running on it´s System without tweaking the UEFI in the first Place. Most UEFI have a Preset for that, sadly those Presets are located at the Website of the Motherboard Producer and not easy to find in the first place.

[Patch]

this game has never crashed my pc. you could have anything from a virus to faulty hardware. start with doing a very thorough virus scan.

[Kanaro Min]

Автор сообщения: Patch

this game has never crashed my pc. you could have anything from a virus to faulty hardware. start with doing a very thorough virus scan.

Which may result in yet another forced reboot if the computer is in a weakened state.

One rule of tech troubleshooting I've learned over the last ~30 odd years, is to always "start at the bottom". In the case of a PC, that's at the hardware layer. Heat could be the issue, or supplied power, or a card/cable not firmly seated, or the BIOS is potentially out of date. After that you move onto the OS - in the case of Windows it is running the "sfc /scannow" command from an elevated command prompt. Then you move onto the driver level, updating all drivers for hardware and making sure old driver files have been deleted. Once that's done you can start on the application/data level, and even run stress tests.

[The-Gizmo]

This is a necro. Anyways, personally I would test it on the Linux version to eliminate a software issue. Linux is very different and the GPU drivers are also very different. If it still happens with the Linux version, definitely a hardware issue. If not, then possibly a software issue with Windows.

[Patch]

Автор сообщения: Kanaro Min

Автор сообщения: Patch

this game has never crashed my pc. you could have anything from a virus to faulty hardware. start with doing a very thorough virus scan.

Which may result in yet another forced reboot if the computer is in a weakened state.

One rule of tech troubleshooting I've learned over the last ~30 odd years, is to always "start at the bottom". In the case of a PC, that's at the hardware layer. Heat could be the issue, or supplied power, or a card/cable not firmly seated, or the BIOS is potentially out of date. After that you move onto the OS - in the case of Windows it is running the "sfc /scannow" command from an elevated command prompt. Then you move onto the driver level, updating all drivers for hardware and making sure old driver files have been deleted. Once that's done you can start on the application/data level, and even run stress tests.

its a pc not the space shuttle. what does it matter if it reboots. if the pc is that crook that a basic reboot will kill it then quite frankly the pc needs professional help and the OP a crash course in basic pc maintenance.

[Kanaro Min]

Автор сообщения: Patch

its a pc not the space shuttle. what does it matter if it reboots. if the pc is that crook that a basic reboot will kill it then quite frankly the op needs professional help and a crash course in basic pc maintenance.

Ungraceful reboots can easily damage data on the drive, including OS files. It can happen to even new PCs that aren't DOA, and have passed rudimentary stress tests. Something as innocuous as thermal paste drying due to the heatsink not being mounted properly on the CPU/GPU can be aggrivated over many weeks, finally causing overheating for no easily apparent reason. It has nothing to do with basic PC maintenance.

[Patch]

Автор сообщения: Kanaro Min

Автор сообщения: Patch

its a pc not the space shuttle. what does it matter if it reboots. if the pc is that crook that a basic reboot will kill it then quite frankly the op needs professional help and a crash course in basic pc maintenance.

Ungraceful reboots can easily damage data on the drive, including OS files. It can happen to even new PCs that aren't DOA, and have passed rudimentary stress tests. Something as innocuous as thermal paste drying due to the heatsink not being mounted properly on the CPU/GPU can be aggrivated over many weeks, finally causing overheating for no easily apparent reason. It has nothing to do with basic PC maintenance.

therein lies the problem of people who buy a prebuilt pc and expect the best. I have built all my pc's from scratch, am on my fifth one now, and have never had an issue like this. I have had no response on first boot several times, but that has always been something simple. unfortunately the people who build pc's in shops don't care about it as long as it makes it past warranty. when you build your own, you take an extreme amount of care and pride in getting it right.

[steeldog]

just same problem

[Mentecatto]

Yeah i have same trouble, i've seen that other players had this, someone have solved by running lower graphix settigs, but if i try to change anything in settings i have a black screen and must close and restart the game. I think it's something broken in game with some hardware. If they dont fixed this in 2024, after 6 years, i assume it will never fixed. I've just deleted game and left a bad rewiev 😡

No trouble with heat, no trouble with any other game.

[gizmo6023]

Just had CTD while doing tutorial.