FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

Keyboard (laptop) doesn't always respond to inputs
Getting a bit annoyed when half the time I have to mash W for 2-3 seconds before I'll start moving, though holding both left and right click seems to always work. Also sucks standing around mashing M to open the map though I suppose there's a button I could click. At some points after a bit of time everything will start to respond as they should, but not for long. The Steam Overlay also takes a long time/numerous attempts to open and close.

I can only assume that it could be because stuff is loading...? I don't know... I've turned down some graphical settings despite NVIDIA GeForce Experience's protests but that didn't seem to really help, either. Is this a known issue? Is there a fix? And should I just try playing with a gamepad, assuming it avoids this issue? (Xbox 360 controller is all I have available so I don't know if that would work... would it?)
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Showing 1-15 of 18 comments
Asphe Dec 24, 2014 @ 11:10pm 
Keep Task Manager open in the background to see what's causing the 'pauses' & 'hiccups'. Or you need to put your laptop out to pasture.
Mister Musashi Dec 25, 2014 @ 1:10am 
Originally posted by Asphe:
Keep Task Manager open in the background to see what's causing the 'pauses' & 'hiccups'. Or you need to put your laptop out to pasture.
Nah, man, this thing is only a year old, and it's not that -- everything else responds just fine everywhere else, it's just been the keyboard specifically with this game. The game doesn't lag and there's no input delay for the mouse and there's no visual lag. Also, I'm noticing that if I'm holding left or right click and then pressing the numbers of the hotbar it works every time (or at least nearly).
Asphe Dec 25, 2014 @ 2:47am 
Keyboard driver? Well kinda.

Well, make a Restore point (just in case), then disable or uninstall the driver. You may not recognize the driver, some adventurous laptop designs use a soft-USB interface or a 'multi-function' driver of sorts to let the keyboard do things like volume control or 'fancier' things like controlling the disc drive, launching say... LinkCyber VDV playback software.

Disable it temporarily to see if that's the problem. You can also find it in Task Manager as a process usually (you can kill it here / end process. The keyboard will still work. This is just something the manufacturer thought you'd like to have in case you were typing too fast). It'll have the text 'keyboard' or 'PCM' or something that's 'multi-media'.

You're also probably only noticing this 'problem' in game where you're constantly pressing certain keys.
Jâbbérwôkkï Dec 25, 2014 @ 5:09am 
try changing the keybinds or even using a programmable keypad (fe naga mouse or other programable gaming device) less wear on your keyboard and alot less hunt around for the right key to perform in game actions.
Freyar Dec 25, 2014 @ 11:23am 
It also depends on how many other keys you are holding too.
Mister Musashi Dec 26, 2014 @ 1:31pm 
Originally posted by Asphe:
You're also probably only noticing this 'problem' in game where you're constantly pressing certain keys.
Unless I look up each and every single process there aren't any ones effecting anything. It doesn't really matter, though, as I've never had this problem in ANY other game thus far - TF2, Vindictus, Guild Wars 2 (beta), Elder Scrolls Online (beta), Planetside 2, Warframe, the Borderlands series, Titanfall, etc.

Originally posted by Freyar:
It also depends on how many other keys you are holding too.
It does the problem when nothing else is being pressed, though. If I hold down one of the mouse buttons it appears to work correctly for the most part... it's strange. It's about the only way I can use the number keys to use my attacks on the basic hotbar. And if I click both keys to start running, press and hold W, then let go of the mouse keys I can run and turn using WSAD like almost normal.
Asphe Dec 26, 2014 @ 2:39pm 
If you don't get this in Warframe, then it's also not due to the number of keys being pressed (Typically in FFXIV, you'll have CTRL+SHIFT+'key' at most. Warframe does that and adds 'E' as well).

And it doesn't affect the mouse...

Have you tried resetting the keybinds?

Look in here:
"My Documents\My Games\FINAL FANTASY XIV - A Realm Reborn"

You'll see some folders all looking like:
"FFXIV_CHR004000284C7A2112"

Each belongs to a character that you've made (even if you delete a character, the folder remains).

What I'd suggest is renaming the folder (or all of them) by simply adding a character to the front of each folder.

"FFXIV_CHR004000284C7A2112" -> "XFFXIV_CHR004000284C7A2112" = I added a X

Do all that while the game is NOT running. Then start the game and commence play. Since the game can't find your character settings files, it will recreate them using the default settings. All your macros, keybind and UI settings are now at the default settings.

Try and see if the problem still occurs.

PS If you log in with just ONE character... you'll find a new folder (the folder name will be one character smaller... and lack the 'X'). The name of that folder is specific to your character (and PC). So next time you want to mess around with that specific character's settings files... you know where to find it. I'd put a dummy file like "Server - character.Txt" in the folder as a 'tag'.
Freyar Dec 26, 2014 @ 8:39pm 
Do you have overlays running on the game? Steam, etc?
Mister Musashi Dec 27, 2014 @ 12:49pm 
Originally posted by Freyar:
Do you have overlays running on the game? Steam, etc?
Yeah, I have the Steam overlay running. It's never caused the problem before, but the overlay itself has the same problem as FFXIV, so... is that it, ya think? I can try disabling it.

EDIT: Didn't solve a thing :c
Last edited by Mister Musashi; Dec 27, 2014 @ 12:54pm
Mister Musashi Dec 27, 2014 @ 12:56pm 
Originally posted by Asphe:
(stuff)
But that's the thing, the keybinds all work, just not always... even trying to type is a pain if I have to mash enter 15 times to submit despite the initial enter press and all the letters typed into the chat worked without delay... it's completely inconsistent.
Metasin11 Feb 10, 2016 @ 7:35pm 
I am having a similar problem. And it is extremely frustrating.

My theory is that my laptop is running hot. I noticed that when I put a fan under it, this weird unresponsive keyboard thing goes away. It could be coincidence, but I'm pretty sure that's the problem for me. I also changed the maximum processor state to 80% in hopes that it helps with the heat.
RPGpro Feb 11, 2016 @ 3:08am 
Originally posted by Asphe:
Keyboard driver? Well kinda.

Well, make a Restore point (just in case), then disable or uninstall the driver. You may not recognize the driver, some adventurous laptop designs use a soft-USB interface or a 'multi-function' driver of sorts to let the keyboard do things like volume control or 'fancier' things like controlling the disc drive, launching say... LinkCyber VDV playback software.

Disable it temporarily to see if that's the problem. You can also find it in Task Manager as a process usually (you can kill it here / end process. The keyboard will still work. This is just something the manufacturer thought you'd like to have in case you were typing too fast). It'll have the text 'keyboard' or 'PCM' or something that's 'multi-media'.

You're also probably only noticing this 'problem' in game where you're constantly pressing certain keys.
I used to have the same problem back before I switched to playing on the ps4.
Ending the process for the keyboard "driver" fixed it, I can't remember the name of it but it took me ages to find the right process as it had a totally obscure name.
Last edited by RPGpro; Feb 11, 2016 @ 3:08am
Aria Feb 11, 2016 @ 12:09pm 
I had a similar problem, and solved it by disabling Nvidia Shadowplay, so maybe that'll help somebody.
Scotsman May 28, 2016 @ 3:51am 
Originally posted by TheWorldsEnd:
I had a similar problem, and solved it by disabling Nvidia Shadowplay, so maybe that'll help somebody.

Cheers buddy that was pissing me off! Granted it took me 5 mins to come across your post but it was annoying me! Shadowplay was the issue
Hell Dec 6, 2016 @ 2:37am 
I have this issue too, and being the most technical person out here. Held down the power button till force shutdown. This closes all processes COMPLETELY. It has to be a FULL shut down, hold down the shutdown button for 4 - 7 seconds then once it is off. Turn it back on. What is happening is a lot of processes start popping up in the background that you down need, if you have a look at task manager you will see a service host *app* using all the CPU. This is the cause.

If the issue isn't resolved then look to the other posts, works for me though so hope it works for you too.
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Date Posted: Dec 24, 2014 @ 5:10pm
Posts: 18