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Well, make a Restore point (just in case), then disable or uninstall the driver. You may not recognize the driver, some adventurous laptop designs use a soft-USB interface or a 'multi-function' driver of sorts to let the keyboard do things like volume control or 'fancier' things like controlling the disc drive, launching say... LinkCyber VDV playback software.
Disable it temporarily to see if that's the problem. You can also find it in Task Manager as a process usually (you can kill it here / end process. The keyboard will still work. This is just something the manufacturer thought you'd like to have in case you were typing too fast). It'll have the text 'keyboard' or 'PCM' or something that's 'multi-media'.
You're also probably only noticing this 'problem' in game where you're constantly pressing certain keys.
It does the problem when nothing else is being pressed, though. If I hold down one of the mouse buttons it appears to work correctly for the most part... it's strange. It's about the only way I can use the number keys to use my attacks on the basic hotbar. And if I click both keys to start running, press and hold W, then let go of the mouse keys I can run and turn using WSAD like almost normal.
And it doesn't affect the mouse...
Have you tried resetting the keybinds?
Look in here:
"My Documents\My Games\FINAL FANTASY XIV - A Realm Reborn"
You'll see some folders all looking like:
"FFXIV_CHR004000284C7A2112"
Each belongs to a character that you've made (even if you delete a character, the folder remains).
What I'd suggest is renaming the folder (or all of them) by simply adding a character to the front of each folder.
"FFXIV_CHR004000284C7A2112" -> "XFFXIV_CHR004000284C7A2112" = I added a X
Do all that while the game is NOT running. Then start the game and commence play. Since the game can't find your character settings files, it will recreate them using the default settings. All your macros, keybind and UI settings are now at the default settings.
Try and see if the problem still occurs.
PS If you log in with just ONE character... you'll find a new folder (the folder name will be one character smaller... and lack the 'X'). The name of that folder is specific to your character (and PC). So next time you want to mess around with that specific character's settings files... you know where to find it. I'd put a dummy file like "Server - character.Txt" in the folder as a 'tag'.
EDIT: Didn't solve a thing :c
My theory is that my laptop is running hot. I noticed that when I put a fan under it, this weird unresponsive keyboard thing goes away. It could be coincidence, but I'm pretty sure that's the problem for me. I also changed the maximum processor state to 80% in hopes that it helps with the heat.
Ending the process for the keyboard "driver" fixed it, I can't remember the name of it but it took me ages to find the right process as it had a totally obscure name.
Cheers buddy that was pissing me off! Granted it took me 5 mins to come across your post but it was annoying me! Shadowplay was the issue
If the issue isn't resolved then look to the other posts, works for me though so hope it works for you too.