FO4 missing from library

[Nytar]

I played this game several years ago, Ive had this account since at least 2011. and I know I played FO4 not justa little but a LOT. purchased every xpack that came out, modded the game like crazy too. I remember taking the extra steps for making mods less crashy with steam. I didnt think I would every play it again so several computer builds later,

I still use the same steam account but never actively looked for it. was reminded of it recently so was gonna install and replay again but it and all mods asking me to re-purchase them again. Im certainly NOT gonna pay for a game twice.

is there a way to contact steam cause the only links that are provided in the help section are recent purchased games. and only general help that shows up is a list of things Ive already done.

[Nytar]

you can think what you want, I really don't give a blank. I was asking if anyone knew how to get a hold of steam directly through email, phone or something.

I have gone through my email and it does show purchases made through steam on other things that are not listed in my "purchase history" on the steam app.

and no, I didn't say these things happened all at once, I said I've ignored those things as they didn't effect me playing the games, and that is the actual purpose of having steam app in the first place.

missing games entirely is a problem tho.

but as the original post stated, I'm just looking for how to contact steam so THEM AND I can sort it out. ya know... the people with the actual history connected with my CC/email.

[RadCon One]

Originally posted by Nytar:

you can think what you want, I really don't give a blank. I was asking if anyone knew how to get a hold of steam directly through email, phone or something.

I have gone through my email and it does show purchases made through steam on other things that are not listed in my "purchase history" on the steam app.

and no, I didn't say these things happened all at once, I said I've ignored those things as they didn't effect me playing the games, and that is the actual purpose of having steam app in the first place.

missing games entirely is a problem tho.

but as the original post stated, I'm just looking for how to contact steam so THEM AND I can sort it out. ya know... the people with the actual history connected with my CC/email.

Ironically, you taking the time to post how you don't care shows you do care.

You came here looking for validation, not steam support. If you were looking for steam support a simple google search would have revealed several threads of people asking for steam contact info.

[Nytar]

I googled, and I kept running into the same self help answers "clear cache, delete this folder, check this, change that" I didn't see once "to contact steam/valve support use xxxxx email/phone number"

you say you can find it so easily, then please do so and share it as I spent a couple of hours trying to self fix it before coming into this forum.

[Twelvefield]

I left you a way to contact in my post, you seem to have missed it.

[Zekiran]

They can't fix this.

This is pebcak.

Dude, they will, if support even talks to you, tell you *exactly the same thing we have told you*.

You are on the wrong account.

[Nytar]

Originally posted by Twelvefield:

I left you a way to contact in my post, you seem to have missed it.

missed it, thank you for pointing it out.

[Nytar]

Originally posted by Zekiran:

They can't fix this.

This is pebcak.

Dude, they will, if support even talks to you, tell you *exactly the same thing we have told you*.

You are on the wrong account.

not even sure what "pebcak" even is. but all the things people have told me to do, Ive already done from the google searches. next step was directly contacting them. which is now done. thanks.

[steventirey]

Originally posted by Nytar:

Originally posted by Zekiran:

They can't fix this.

This is pebcak.

Dude, they will, if support even talks to you, tell you *exactly the same thing we have told you*.

You are on the wrong account.

not even sure what "pebcak" even is. but all the things people have told me to do, Ive already done from the google searches. next step was directly contacting them. which is now done. thanks.

He is saying the problem is you. Problem Exists Between Chair And Keyboard. Pebcak.

[kenxing]

1. You tell that you play FO4 years ago. Is it posible that you get this game in this time on CD/DVD and not as direct download from Steam ? If yes you had to activate it on Steam to play it . In this case you create an account on Steam for this . If this is true for you are you really shure that you dont get other games on CD and mistakenly create a second account ?
If you really have a CD/DVD from FO4 you can test this if you try to add this serial number to your steam account . If it is not on this account you will get a message about it.
2. Make shure that you did not simple hide it in your settings for you library

[Zekiran]

Even if you hide a game in your library, your played time still is shown regardless.

They're on the wrong account.

[Twelvefield]

Even if they do manage to get ahold of a STEAM human, there's a zillion accounts and these people aren't forensic detectives. (Although I'd kill with my teeth to be allowed into the STEAM Detective Ageny! I picture one of those 1970's Homicide offices like in Dirty Harry. I'd get a holster and put a bottle of whiskey in my desk and drive a Fastback Mustang! Then me and my partner - a new one every week, and they would get sexier and sexier to keep the ratings high - would go on adventures across the Internet reuniting clients with their lost games. I can really think of no nobler pursuit. )

My vote goes to wrong account. However, it is possible ("When you have eliminated the impossible, whatever remains, however improbable, must be the truth." - Sir AC Doyle) that the account user had asked STEAM to permanently delete the game from their account - you can do that. Still, to do that, you need to contact STEAM, something the OP didn't know how to do. Maybe he can do it when he's sleepwalking, or in a hynoptic fugue, or under the influence of intoxicants. Or maybe someone logged into his account and with great malice deleted an eight-year-old game.

What I find funny is that in a few days he could just re-buy the whole thing for the price of a Big Mac.

[Zekiran]

Again even if you do that, your time played remains.

Everything they've said leads to the conclusion of a wrong account. "Missing" posts and threads? "No play time"? "not on account history?"

... That's just literally the wrong account.

It's SUPER easy to do, given the volume of times I've seen this happen - with exactly the same vehemence in denial.

OP it's okay. This literally happens all the time. You'll get it sorted, and you'll get your game "back". Along with the other "missing" games, and your "missing" post history.

[RadCon One]

Originally posted by Zekiran:

Again even if you do that, your time played remains.

Everything they've said leads to the conclusion of a wrong account. "Missing" posts and threads? "No play time"? "not on account history?"

... That's just literally the wrong account.

It's SUPER easy to do, given the volume of times I've seen this happen - with exactly the same vehemence in denial.

OP it's okay. This literally happens all the time. You'll get it sorted, and you'll get your game "back". Along with the other "missing" games, and your "missing" post history.

Worth noting is it isn't against steam rules to have multiple accounts either, so if that is what he is afraid of he has no reason to be. Certain Steam games, including Valve made ones, individually ban multiple accounts (like DOTA) but Steam itself allows it on the broader scale.

[Abracadaniel]

Check your favorites, or any other category you may have created. I just found this post because I was dealing with the same thing. It took the game out of the regular list of things.