Quick, (hopefully) easy question. Crashing.

[Strife2211]

Is there a dump file, an error log, anything that I can use to troubleshoot Fallout 4 with? The game crashes probably every 30-60 minutes, and has done so since I got it at launch. =/

I've tried all the random stuff without really know what's happening to no avail. I'm pretty tech saavy, so if I could find a dump file, error log, whatever, I can probably resolve it.

Thanks in advance!

Justin

[engie❤cat]

have you tried borderless window mode?

[Strife2211]

If if someone is smarter than me... lol. DXDIAG. "Problem Signature"?

------------------
System Information
------------------
Time of this report: 4/12/2016, 02:32:40
Machine name: DESKTOP-HBRTVRE
Machine Id: {EE8CB816-C9A7-4A26-9CA4-20C7693791DF}
Operating System: Windows 10 Pro Insider Preview 64-bit (10.0, Build 14295) (14295.rs1_release.160318-1628)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 03/23/15 10:32:28 Ver: 04.06.05
Processor: AMD FX-8370 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32680MB RAM
Page File: 9427MB used, 121557MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14295.1000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: The file AtihdWT6.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon (TM) R9 390 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_04ED1043&REV_80
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24510 MB
Dedicated Memory: 8169 MB
Shared Memory: 16340 MB
Current Mode: 2560 x 1440 (32 bit) (60Hz)
Monitor Name: ASUS PB278
Monitor Model: ASUS PB278
Monitor Id: ACI27A3
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1452 (English)
Driver Version: 16.150.2211.1001
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 4/2/2016 7:00:00 PM, 1517360 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-24F1-11CF-5F76-E7243EC2C535}
Vendor ID: 0x1002
Device ID: 0x67B1
SubSys ID: 0x04ED1043
Revision ID: 0x0080
Driver Strong Name: oem4.inf:cb0ae4141cbddf1d:ati2mtag_Hawaii:16.150.2211.1001:pci\ven_1002&dev_67b1&rev_80
Rank Of Driver: 00D12000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_1043854B&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 10.00.14295.1000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/18/2016 12:00:00 AM, 400384 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: 1 - ASUS PB278 (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1005
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0000.0002 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 1/16/2016 12:00:00 AM, 102400 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No


---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0

Event Name: AppHangTransient

Response: Not available

Cab Id: 0



Problem signature:

P1: Fallout4.exe

P2: 1.4.132.0

P3: 56d0c1bd

P4: unknown

P5: unknown

P6: unknown

P7: unknown

P8:

P9:

P10:




+++ WER1 +++:
Fault bucket 120436824644, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: NOTEPAD.EXE

P2: 10.0.14295.1000

P3: 56ecde8c

P4: ntdll.dll

P5: 10.0.14295.1000

P6: 56ecd09b

P7: c0000005

P8: 000000000001dab6

P9:

P10:




+++ WER2 +++:
Fault bucket , type 0

Event Name: AppHangB1

Response: Not available

Cab Id: 0



Problem signature:

P1: WinRAR.exe

P2: 5.31.0.0

P3: 56b2570c

P4: 88b2

P5: 134217728

P6:

P7:

P8:

P9:

P10:




+++ WER3 +++:
Fault bucket , type 0

Event Name: AppHangB1

Response: Not available

Cab Id: 0



Problem signature:

P1: Fallout4.exe

P2: 1.4.132.0

P3: 56d0c1bd

P4: 4803

P5: 134217728

P6:

P7:

P8:

P9:

P10:




+++ WER4 +++:
Fault bucket 129065036497, type 5

Event Name: CLR20r3

Response: Not available

Cab Id: 0



Problem signature:

P1: NexusClient.exe

P2: 0.61.16.0

P3: 5703d6fe

P4: mscorlib

P5: 4.6.1531.0

P6: 56e2393a

P7: 157f

P8: 1d8

P9: System.IO.IOException

P10:




+++ WER5 +++:
Fault bucket 116121124827, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0



Problem signature:

P1: Fallout4.exe

P2: 1.4.132.0

P3: 56d0c1bd

P4: MSVCR110.dll

P5: 11.0.51106.1

P6: 5098826e

P7: 000000000006d4e3

P8: c0000409

P9: 0000000000000005

P10:




+++ WER6 +++:
Fault bucket 116121124827, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0



Problem signature:

P1: Fallout4.exe

P2: 1.4.132.0

P3: 56d0c1bd

P4: MSVCR110.dll

P5: 11.0.51106.1

P6: 5098826e

P7: 000000000006d4e3

P8: c0000409

P9: 0000000000000005

P10:




+++ WER7 +++:
Fault bucket , type 0

Event Name: AppHangTransient

Response: Not available

Cab Id: 0



Problem signature:

P1: Fallout4.exe

P2: 1.4.132.0

P3: 56d0c1bd

P4: unknown

P5: unknown

P6: unknown

P7: unknown

P8:

P9:

P10:




+++ WER8 +++:
Fault bucket , type 0

Event Name: AppHangTransient

Response: Not available

Cab Id: 0



Problem signature:

P1: Fallout4.exe

P2: 1.4.132.0

P3: 56d0c1bd

P4: unknown

P5: unknown

P6: unknown

P7: unknown

P8:

P9:

P10:




+++ WER9 +++:
Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0

Event Name: BlueScreen

Response: http://wer.microsoft.com/responses/resredir.aspx?sid=10&Bucket=AV_R_INVALID_bcmwl63a!unknown_function&State=1&ID=738a9599-d30f-40b1-9ec3-defd2f8f7a82

Cab Id: 738a9599-d30f-40b1-9ec3-defd2f8f7a82



Problem signature:

P1: 50

P2: fffff6fb400037a8

P3: 0

P4: 0

P5: 6

P6: 10_0_14295

P7: 0_0

P8: 256_1

P9:

P10:

[fastboyslim]

Im sure if you search in the start menu and type in msconfig then look for the event viewer tab you will get some information but i dont think wont tell a whole lot about what the real issue is! Would be better for you to post your cpu gpu and ram specs and someone on hear might be able to help

[bLaCkShAd0w]

Drivers not digitally signed could be the problem. Windows 10 isnt forgiving when it comes to that. Try updating your GPU drivers.

[fastboyslim]

Originally posted by fastboyslim:

Im sure if you search in the start menu and type in msconfig then look for the event viewer tab you will get some information but i dont think wont tell a whole lot about what the real issue is! Would be better for you to post your cpu gpu and ram specs and someone on hear might be able to help

What drivers are you using for the r9 390? The 16.7 drivers seem to break fallout i have went back to the 15.30.1 drivers and never had an issue since and i know this has helped other people on hear as well

[Strife2211]

Originally posted by engie❤cat:

have you tried borderless window mode?

I play Crossfire so no, I dont.

CPU: AMD FX-8370 (Piledriver/Vishera, OR-C0 (Orochi))
4000 MHz (20.00x200.0) @ 4013 MHz (20.00x200.7)
Motherboard: ASUS CROSSHAIR V FORMULA-Z
Chipset: AMD 990FX (RD990) + SB920/SB950
Memory: 32768 MBytes @ 936 MHz, 9.0-10-10-24
- 8192 MB PC19200 DDR3 SDRAM - Corsair CMY32GX3M4A2400C11
- 8192 MB PC19200 DDR3 SDRAM - Corsair CMY32GX3M4A2400C11
- 8192 MB PC19200 DDR3 SDRAM - Corsair CMY32GX3M4A2400C11
- 8192 MB PC19200 DDR3 SDRAM - Corsair CMY32GX3M4A2400C11
Graphics: ASUS R9390
ATI/AMD Radeon R9 390, 8192 MB GDDR5 SDRAM
Graphics: ASUS R9390
ATI/AMD Radeon R9 390, 8192 MB GDDR5 SDRAM
Drive: Samsung SSD 850 EVO 500GB, 488.4 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: Samsung SSD 850 EVO 500GB, 488.4 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: WDC WD5001FZWX-00ZHUA0, 4883.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: ATI/AMD SB800/Hudson-1 - High Definition Audio Controller
Sound: ATI/AMD Hawaii - High Definition Audio Controller
Sound: ATI/AMD Hawaii - High Definition Audio Controller
Network: ASUS PCE-AC68 802.11ac Wireless Network Adapter
OS: Microsoft Windows 10 Professional Build 14295

[Strife2211]

Originally posted by bLaCkShAd0w:

Drivers not digitally signed could be the problem. Windows 10 isnt forgiving when it comes to that. Try updating your GPU drivers.

I have the absolute, very latest, ATI Beta drivers for my cards. Driver dated 02-Apr-2016

[Strife2211]

Originally posted by fastboyslim:

Im sure if you search in the start menu and type in msconfig then look for the event viewer tab you will get some information but i dont think wont tell a whole lot about what the real issue is! Would be better for you to post your cpu gpu and ram specs and someone on hear might be able to help

Tried that a few weeks ago.. Couldn't find anything. I'm guessing it's strictly a program error, otherwise windows would be recording the crash.

[bLaCkShAd0w]

Originally posted by Strife2211:

Originally posted by bLaCkShAd0w:

Drivers not digitally signed could be the problem. Windows 10 isnt forgiving when it comes to that. Try updating your GPU drivers.

I have the absolute, very latest, ATI Beta drivers for my cards. Driver dated 02-Apr-2016

Try rolling back to stable (not beta) drivers. I have also heard lots of people with issues with the newest drivers.

[Strife2211]

Sooo... There is no Fallout 4 error log? Memory dump? lol

I know WoW used to have one, and a bunch of other games buttt... I can't remember. But regardless, that doesnt help me now LOL

[fastboyslim]

As blackshadow said there seams to be issues with the latest deivers my guessing is that is where the issue lies. Search AMD on this forum and there is a whole thread on it

[Strife2211]

Thanks everyone. I was hoping for an error log instead of more poking around, but I'll DDU back to the stable build once I get Win 10 14316 installed.