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Greetings,
Thank you for contacting Bethesda Customer Support. I’m sorry to hear that you’re experiencing an in game issue while playing Fallout 4.
If you are experiencing an issue with a quest, the best thing to do is review your Quests log and investigate any available Quest Markers on your map. If you believe the quest is broken, please try reloading an earlier save.
If you believe an NPC is stuck or missing, you should try exploring other areas in the wasteland and returning later. Upon your return, the area should have reset and the issue should be resolved.
Otherwise, at this time Customer Support has no further troubleshooting we can provide for this problem.
Not even acknowledging my particular problem and yet saying there is nothing they can do, and are going to mark this as "solved".
Great support Bethesda. Really great.
If this really is it, then not only am I done with Fallout 4, but I'm done with Bethesda. Just completely unacceptable customer service. Unbelievable.
I've never used "the console" whatever that is. Is that the state of gaming today? A publisher sells games with bugs and then gives players a "console" to fix the bugs themselves? Wow.
I was pretty shocked by the lack of support from Bethesda, but I guess I see why now. Gamers are okay with bug infested games so long as they can just fix it themselves?
I'm not meaning to be obtuse, but man this is NOT the preper response to the problem.
Riight.... it's all my fault. Bethesda can do no wrong.... it's all the players fault.
Jeebus, if this the state of consumers today no wonder games are sold bug infested and unfinished.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
I DID send a bug report to SUPPORT. I don't know why I got a response from Customer Service.
I should've known better than to in any way criticize Bethesda. Should've known the thread would tunr like this.
Consumers deserve the crap they get I guess.
Oh excuse me for not knowing which publisher and which developer calls that section support or service...
and by the by, you did not say that you send a save so you most likely indeed did not,
also unreasonable complaints != valid criticism.