Another Black screen... sound but no picture...

[St0ne]

Hi.
 
Long story short: after resetting win10 creators update, Fallout 4 has no picture. 

Microsoft Windows 10 Pro 
Version 10.0.15063 Build 15063 
Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical
Installed Physical Memory (RAM) 8.00 GB 
Intel(R) HD Graphics 3000 
NVIDIA GeForce GT 555M 

Long story:

After almost 180h, into the game without problems, I've updated win10 to creators update, and played the game for a couple more days until finishing the main quest. Then I've decided to do a reset to the windows as the as the laptop ( 2012 Clevo W150 HRM) has some years and had been a while since a format. There began my problem whit Fallout 4: I get the launch window, click play, goes to full screen in black, I can hear the bethesda logo, the intro music, can "click" and load the game, but no picture, only a black screen. 

After reading many posts, there seems to be many problems concerning black screens but none so far is near to what I'm experiencing. 

But having those as a comparison I've been trying my luck to solve it: 

Fresh windos10 reset, now this time "remove everything"! 

• Installed  
  
• Nvidia drivers 
  
• Steam 
  
• Fallout 4

No go...
 

• Delete .ini files and allow for new ones to be created 
  
• Disable steam cloud sync, and added to Documents\My Games\Fallout4 the backup files I've made before reset. 
  
• Make Win 7 and 8 compatible 
  
• Force game to run on GPU in Nvidia Control panel 
  
• Start game from GeForce Experience instead of steam launcher 
  
• Start from fallout4.exe 
  
• Start in windowed mode 
  
• Tried multiple resolutions

No go...

Now comes the fun part:  

I've read some treads that picture problems are common on laptops whit 2 GPU's, so the solution might be forcing the GPU to run on default instead of the iGPU, by changing these definitions on bios. But I can't access those definitions on the bios dunno why...) and updating was out of the question because that could prove a bad decission, as you can see above: my board "Model Not Available"…
 
But having that in mind, I've decided to disable the GPU's in the device manager, one at a time: 

If I disable the Nvidia, the game starts in a grey screen and "stop working" 
If I disable the iGPU, the game runs "ok" whit: 
sD3DDevice="Microsoft Basic Render Driver"" 

Then I've decided to put the Nvidia "Display icon in notification area" and when the game is running, in default (iGpu detected, GPU forced to run) it is displayed as running on the GT 555M. 

I've got Skyrim SE (installed for the 1st time after the reset, and Witcher 3 (left it untouched in (D:)) running whit no problems. 
 
The only things that I can see that have changed: 

Before the reset, when detecting hardware the game's resolution was 1920x1080, now it's 1280x720. 

Finally, no mods, before or after. 

Sry for the testament, but any help would be much appreciated.  
Thanks!

[GOD RAYS ON ULTRA™]

Install the first time setup files in FO4's game directory.

I believe the folder is called Common Redists.

Install the direct 2010 (DXSETUP) and c++ redistributables.

[St0ne]

thank you, had done that already aswell.

Did a 2nd check, the Dx runs the install, but seems to me they are the same files, no update, and no improvements.

As for the c++, also did the install and updated all drivers whit Drive Booster. No changes

Another thing I've forgot to mention is that now GForce Exp detects that I've got Far Harbor installed... Don't have and never had...

[GOD RAYS ON ULTRA™]

Let me see how Steam detects your setup:

Top of steam > help > system information, copy/paste here.

[St0ne]

Computer Information:
Manufacturer: CLEVO CO.
Model: W150HRM
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x6
CPU Type: 0x0
Speed: 2195 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GT 555M

DirectX Driver Name: nvumdshim.dll
Driver Version: 22.21.13.8205
DirectX Driver Version: 22.21.13.8205
Driver Date: 1 May 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GT 555M
VendorID: 0x10de
DeviceID: 0xdce
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.58" x 7.64" (15.55" diag)
34.5cm x 19.4cm (39.5cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8097 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 476387 Mb
Largest Free Hard Disk Block: 181456 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

[GOD RAYS ON ULTRA™]

I just noticed in your ini there's a weird resolution (1536 x 864).

Try launching in 1280 x 720 or 1920 x 1080 and report back.

Edit:

Also Intel graphics is showing up in your reset?
Any idea why?
Intel 3000 will black screen in this game.

[St0ne]

Originally posted by ÐÜÐĘŞåÜ©Ę™:

I just noticed in your ini there's a weird resolution (1536 x 864).

Weird indeed, didn't noticed that... 
So in the launcher it sets the res to 1280 x 720, but in the ini to 1536 x 864... 

Originally posted by ÐÜÐĘŞåÜ©Ę™:

Try launching in 1280 x 720 or 1920 x 1080 and report back.

Launched the game in various resolutions, the ini updates every time to the res I select in the launcher but still all I get is the black screen...

Originally posted by ÐÜÐĘŞåÜ©Ę™:

Also Intel graphics is showing up in your reset?
Any idea why?
Intel 3000 will black screen in this game.

I guess that is what happens by default in laptops with 2 GPUs, the games always detect the integrated (intel 3000), but by forcing the game to run on the Nvidia, in the control panel, when the game starts so does the secondary (gt 555m) 

Same happens with Skyrim  

Skyrim.ini : [Launcher] 
sD3DDevice="Intel(R) HD Graphics 3000" 
uLastAspectRatio=1 

Actually I've also tried to launch Fallout 4, having Skyrim running on windowed mode(and on the nvidia) to see if it would detect the nvidia, no sr!!!! It still only detects the intel

I'm also convinced that the problem is in the gfx, but what could possibly been deleted in the reset that caused this to happen?...

[sdack]

You wrote you've installed the Nvidia drivers, but did you also install the latest on-board graphics drivers? Having these on their latest versions may help in avoiding driver conflicts.

[St0ne]

Originally posted by sdack:

ou wrote you've installed the Nvidia drivers, but did you also install the latest on-board graphics drivers? Having these on their latest versions may help in avoiding driver conflicts.

Yes I did
Driver Version 9.17.10.4459
Although they are already one year old (19-May-16), but are the latest intel released for the 3000  

[MageThis]

These are the resolutions that are pertinent. Matching native desktop resolution to in-game resolution is a good start for testing. Steam detects a workable config.:

Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.58" x 7.64" (15.55" diag)
34.5cm x 19.4cm (39.5cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Your iGPU is not detected by Steam, so good. Might check control panel 3d performance settings anyway.

The odd part is the launcher setting a wonky (1536 x 864) resolution. Might be that you ran FO4 when your iGPU only was detected? Might try to refresh your Steam install with Steam's "clear download cache" which includes the old "steam://flushconfig" that rebuilds/verifies Steam files just like "verify/validate game cache" does for Steam game files/

https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Then, delete your .ini files and have Steam re-enumerate your h/w.

[sdack]

The Steam info only shows one GPU by the way:

Number of Logical Video Cards: 1

So either there is a problem or someone already turned it off.

Can you access the BIOS of your laptop? And can you look for an option regarding the display and initialization order (look for PCI Express before on-board)? Or perhaps for an option to disable on-board graphics?

[St0ne]

Originally posted by MageThis:

The odd part is the launcher setting a wonky (1536 x 864) resolution. Might be that you ran FO4 when your iGPU only was detected?

On this occasion no. Everything was on "default" i.e. Global settings -> Auto select(iGPU) Program Settings -> Fallout 4 -> High-performance Nvidia 

I've tried disabling the iGPU in the Device manager and run the game, instead of a black screen I get a grey and the game stops working on launch...

Originally posted by MageThis:

Might try to refresh your Steam install 

Will try that, tyvm!

[St0ne]

Originally posted by sdack:

So either there is a problem or someone already turned it off.

Originally posted by MageThis:

Your iGPU is not detected by Steam, so good.

It's turned on, might be a problem?... should steam also detect the iGPU?

Originally posted by sdack:

Can you access the BIOS of your laptop?

yes i can

Originally posted by sdack:

And can you look for an option regarding the display and initialization order (look for PCI Express before on-board)?

This is the other thing that's been bugging me, I can't access the displays, only the HDD boot order. 
And updating the BIOS, to possibly be able to disable the on-board graphics, that would be my very last resort, as I can't seem to be able to know what my motherboard model is...

Originally posted by JaoLou:

BIOS Mode Legacy
BaseBoard Manufacturer CLEVO CO.
BaseBoard Model Not Available
BaseBoard Name Base Board

Originally posted by sdack:

Or perhaps for an option to disable on-board graphics?

Originally posted by JaoLou:

I've tried disabling the iGPU in the Device manager and run the game, instead of a black screen I get a grey and the game stops working on launch...

[St0ne]

Originally posted by MageThis:

Might try to refresh your Steam install with Steam's "clear download cache" which includes the old "steam://flushconfig" that rebuilds/verifies Steam files just like "verify/validate game cache" does for Steam game files/

No changes... 
Still sets the resolution to 1280 x 720, and black screen...

[St0ne]

Another oddity:

System information on:

• Nvidia Control Panel: DirectX runtime version: 12.0
  
• Intel Control Panel: DirectX* Version 11.0

???

[sdack]

Tried this yet?

https://superuser.com/questions/630723/how-do-i-prevent-my-laptop-from-switching-to-the-integrated-graphic-card-when-it