Fallout 4

Fallout 4

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Game wont load
I get the launcher window, then when I press play a blank screen will load and the mouse has a blue loading circle. Running win 10 and gpu is up to date
Can anyone help?
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Showing 1-15 of 27 comments
casualsailor Jul 12, 2017 @ 5:04pm 
First things first. Click Steam | Help | System Information and post that here. You might have a hardware or driver issue.
SuitcaseWithSpikes Jul 13, 2017 @ 12:44pm 
Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD A8-6600K APU with Radeon(tm) HD Graphics
CPU Family: 0x15
CPU Model: 0x13
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3893 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon R9 200 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 22.19.162.4
DirectX Driver Version: 22.19.162.4
Driver Date: 4 24 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon R9 200 Series
VendorID: 0x1002
DeviceID: 0x6810
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.42" (23.07" diag)
51.0cm x 29.0cm (58.6cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (SB Recon3D PCIe)

Memory:
RAM: 16324 Mb

Miscellaneous:
UI Language: English
Media Type: CD-Rom
Total Hard Disk Space Available: 4766113 Mb
Largest Free Hard Disk Block: 1663406 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

Phantasm1 Jul 13, 2017 @ 9:19pm 
I've been having this same problem. I tried playing 2 days ago after a 3 month break, and halfway through making my character I got a CTD and have only been able to start the game a few times since, but it always crashes either on pressing Launch or New Game. My computer is the same one I played 3 months ago, and it ran just fine then. I don't have any mods installed.

Computer Information:
Manufacturer: Acer
Model: Aspire F5-571T
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
CPU Family: 0x6
CPU Model: 0x45
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2394 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics Family
DirectX Driver Name: igdumdim32.dll
Driver Version: 20.19.15.4531
DirectX Driver Version: 20.19.15.4531
Driver Date: 9 29 2016
OpenGL Version: 4.3
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics Family
VendorID: 0x8086
DeviceID: 0xa16
Revision: 0xb
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8113 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 953251 Mb
Largest Free Hard Disk Block: 429735 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

Last edited by Phantasm1; Jul 13, 2017 @ 9:20pm
Muzzy Jul 13, 2017 @ 10:34pm 
Fallout 4 will not load at all for me. Crashes immediately after launching from the launcher. 680 hours on record, and this is a new issue. I've never used any mods, have reinstalled the game, deleted game preferences, and adjusted all of the video settings available. I've updated all of my drivers. It's very disappointing. The last thing I can think of is to revert to Windows 8 at this point.


Computer Information:
Manufacturer: Alienware
Model: Alienware 15
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2499 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 4600
DirectX Driver Name: nvd3dum.dll
Driver Version: 20.19.15.4531
DirectX Driver Version: 21.21.13.6909
Driver Date: 9 29 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 980M
VendorID: 0x10de
DeviceID: 0x13d7
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 27.87" x 15.67" (31.97" diag)
70.8cm x 39.8cm (81.2cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: DX-32L200A12
(Intel(R) Display

Memory:
RAM: 16269 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1065684 Mb
Largest Free Hard Disk Block: 282691 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

CaptainSarcastic Jul 13, 2017 @ 10:59pm 
Originally posted by SuitcaseWithSpikes:
Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD A8-6600K APU with Radeon(tm) HD Graphics
CPU Family: 0x15
CPU Model: 0x13
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3893 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon R9 200 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 22.19.162.4
DirectX Driver Version: 22.19.162.4
Driver Date: 4 24 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon R9 200 Series
VendorID: 0x1002
DeviceID: 0x6810
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.42" (23.07" diag)
51.0cm x 29.0cm (58.6cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (SB Recon3D PCIe)

Memory:
RAM: 16324 Mb

Miscellaneous:
UI Language: English
Media Type: CD-Rom
Total Hard Disk Space Available: 4766113 Mb
Largest Free Hard Disk Block: 1663406 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
It looks like your GPU is showing up with negative memory for some reason. I'd suggest using Display Driver Uninstaller (DDU) to completely clean out the video drivers and do a clean driver install and see if that helps.

The other people who have posted in the thread have a different problem, that being that they have Intel integrated graphics and not dedicated video cards, which is not powerful enough to run the game.
Tesityr Jul 13, 2017 @ 11:11pm 
If I may pop in with my issue with 'the blue circle', although it may not directly help some of you, this is what happened to me... The blue circle, by the way, is merely the "Windows Loading Graphic", so it is Windows having a problem (usually) and not the game (usually). It can however, affect the game and stop it from loading, etc.

For my issue, I ran into the 'blank screen with blue circle' thing just this past week, too (a recent Update to Windows or GPU drivers or a patch in the game? interesting, wonder what it is).
All I did was, is try to start the game a couple more times (blue circle each time).
I looked at my Drives in File Explorer and noticed I had some Drives missing (Windows had 'stopped seeing' them, possibly from them turning off as a Power Management Feature, etc).
So, I turned off the system for a while (less than a minute) and then started it up again.

Getting back into Windows and starting up Fallout 4 - it worked!
I assumed that a Drive had 'gone to sleep' on me and it was the one with the game, so restarting made everything 'start up' again, which it seemed to do (the drives were no longer asleep).
Restarting solves the issue of Drives in 'sleep mode'.

Games and Applications (programs that run on your system) can also have Temporary Files it creates and uses, everytime it runs, and these programs usually 'clean up after themselves' and delete these files when they close/shutdown.
Sometimes though, these files are left behind - and when that game/application starts up again, the presence of these temporary files can cause the program to 'freak out' a bit (not work, not know what to do with them) and it may freeze/crash/notopen.
Restarting solves this Temporary Files issue, too.

There are other things solved by Restarting, but I could not see at the time which one(s) I had; but I mention all of this to - besides sharing my experience with this issue I had - also show that when people suggest (when trying to help you solve a computer problem) to "Restart your PC", it really does take care of 'a lot of things in one move', it's not just someone telling you something that "does nothing"! Heh

Edit:
Captain Sarcastic seems to have Solved Things already!
Last edited by Tesityr; Jul 13, 2017 @ 11:12pm
Muzzy Jul 14, 2017 @ 7:40am 
Originally posted by CaptainSarcastic:

The other people who have posted in the thread have a different problem, that being that they have Intel integrated graphics and not dedicated video cards, which is not powerful enough to run the game.

You're telling me that a NVIDIA 980M GPU, that has played Fallout 4 for ~680 hours on Ultra, is not powerful enough to play Fallout 4? This is a new issue for me - it's software related only - not hardware. This only stated happening within the last week.
MageThis Jul 14, 2017 @ 7:46am 
Originally posted by Muzzy:
Originally posted by CaptainSarcastic:

The other people who have posted in the thread have a different problem, that being that they have Intel integrated graphics and not dedicated video cards, which is not powerful enough to run the game.

You're telling me that a NVIDIA 980M GPU, that has played Fallout 4 for ~680 hours on Ultra, is not powerful enough to play Fallout 4? This is a new issue for me - it's software related only - not hardware. This only stated happening within the last week.

The 980M will work. However, I suggest DDU to uninstall all remnants of your GPU drivers and fresh install of same. Ensure you select Performance settings and that the 980M is primary and not your Intel 4600. Delete .ini files. Reboot.

It is possible you have issues with your OS, but it may be analyzed and rebuilt. There is nothing inherent in Win 10 that would cause your issue(s).

Are you connected to an external monitor? Disconnect to boot if you are.

Also, http://help.bethesda.net/app/answers/detail/a_id/31674/~/what-do-i-do-if-fallout-4-is-launching-with-a-black-screen-on-pc%3F
Last edited by MageThis; Jul 14, 2017 @ 8:06am
Muzzy Jul 14, 2017 @ 4:23pm 
I've tried it all, and it still doesn't work. Seems like there could be a problem recognizing the 980m video card. I'm restoring to Windows 8.1 and will report the results.
SuperSledgeNY Jul 14, 2017 @ 5:14pm 
Originally posted by nayumyst:
I've been having this same problem. I tried playing 2 days ago after a 3 month break, and halfway through making my character I got a CTD and have only been able to start the game a few times since, but it always crashes either on pressing Launch or New Game. My computer is the same one I played 3 months ago, and it ran just fine then. I don't have any mods installed.

Computer Information:
Manufacturer: Acer
Model: Aspire F5-571T
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
CPU Family: 0x6
CPU Model: 0x45
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2394 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics Family
DirectX Driver Name: igdumdim32.dll
Driver Version: 20.19.15.4531
DirectX Driver Version: 20.19.15.4531
Driver Date: 9 29 2016
OpenGL Version: 4.3
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics Family
VendorID: 0x8086
DeviceID: 0xa16
Revision: 0xb
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8113 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 953251 Mb
Largest Free Hard Disk Block: 429735 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

Your computer is too weak to run this game. Since it's too late to get a refund, the only thing you can do is get a better computer.
SuperSledgeNY Jul 14, 2017 @ 5:18pm 
Originally posted by Muzzy:
Fallout 4 will not load at all for me. Crashes immediately after launching from the launcher. 680 hours on record, and this is a new issue. I've never used any mods, have reinstalled the game, deleted game preferences, and adjusted all of the video settings available. I've updated all of my drivers. It's very disappointing. The last thing I can think of is to revert to Windows 8 at this point.


Computer Information:
Manufacturer: Alienware
Model: Alienware 15
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2499 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 4600
DirectX Driver Name: nvd3dum.dll
Driver Version: 20.19.15.4531
DirectX Driver Version: 21.21.13.6909
Driver Date: 9 29 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 980M
VendorID: 0x10de
DeviceID: 0x13d7
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 27.87" x 15.67" (31.97" diag)
70.8cm x 39.8cm (81.2cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: DX-32L200A12
(Intel(R) Display

Memory:
RAM: 16269 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1065684 Mb
Largest Free Hard Disk Block: 282691 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

It looks like your integrated graphics is being detected as your PRIMARY. You need to change this so your 980M is the primary or at least the one used for Fallout 4. I think you can do this in nVidia Control Panel but don't bother asking me how - I don't game on lappy's.
Muzzy Jul 14, 2017 @ 5:44pm 
I ran DDU, reinstalled video drivers. I've changed the primary videocard in both the Nvidia settings and the boot up settings on the laptop, without success. I tried restoring factory settings and that also failed with the error message, "Your device/PC needs to be repaired." So now I'm talking to Alienware technical support.

So I ran a diagnostic through Dell, and it shows no problems. I'm ready to throw it in the fire at this point.

It doesn't make any ♥♥♥♥♥♥♥ sense to me because The Witcher 3, GTA 5, Dying Light, Shadow of Mordor all run fine on Ultra settings. Fallout 4 fails to launch.
Phantasm1 Jul 14, 2017 @ 6:48pm 
Originally posted by CaptainSarcastic:
The other people who have posted in the thread have a different problem, that being that they have Intel integrated graphics and not dedicated video cards, which is not powerful enough to run the game.

Originally posted by SuperSledgeNY:

Your computer is too weak to run this game. Since it's too late to get a refund, the only thing you can do is get a better computer.


The game worked perfectly fine for 3 months with the same graphics.
SuperSledgeNY Jul 14, 2017 @ 7:12pm 
Originally posted by nayumyst:
Originally posted by CaptainSarcastic:
The other people who have posted in the thread have a different problem, that being that they have Intel integrated graphics and not dedicated video cards, which is not powerful enough to run the game.

Originally posted by SuperSledgeNY:

Your computer is too weak to run this game. Since it's too late to get a refund, the only thing you can do is get a better computer.


The game worked perfectly fine for 3 months with the same graphics.

It doesn't work NOW, does it? Consider yourself lucky it worked at all. The fact of the matter is this game doesn't support integrated graphics. However some people have claimed they've gotten the game to run successfully on integrated graphics with some serious tweaking. Google is your best resource for this.
MageThis Jul 15, 2017 @ 12:10am 
Originally posted by Muzzy:
I ran DDU, reinstalled video drivers. I've changed the primary videocard in both the Nvidia settings and the boot up settings on the laptop, without success. I tried restoring factory settings and that also failed with the error message, "Your device/PC needs to be repaired." So now I'm talking to Alienware technical support.

So I ran a diagnostic through Dell, and it shows no problems. I'm ready to throw it in the fire at this point.

It doesn't make any ♥♥♥♥♥♥♥ sense to me because The Witcher 3, GTA 5, Dying Light, Shadow of Mordor all run fine on Ultra settings. Fallout 4 fails to launch.

Try Borderless windowed mode? Or, right-click launcher or .exe and select GPU affinity? Also, to test did you lower everything, I mean you are not trying to boot with ultra settings?

edit:
Also, what is the entry for "sD3DDevice = " line in fallout4prefs.ini
Last edited by MageThis; Jul 15, 2017 @ 5:14am
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Date Posted: Jul 12, 2017 @ 5:00pm
Posts: 27