Fallout 4

Fallout 4

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jliles01 Mar 26, 2017 @ 4:52pm
Frustrations launching game
I'm having trouble launching the game. Tried to play for the first time in about a year. It would not load. Click PLAY, get black screen, wait and nothing happens. CTRL/ALT/DEL, open TASK MANAGER, says game not responding. Have to END PROGRAM.

I have uninstalled & reinstalled. I have latest Nvidia drivers. I have NO mods. I have not made changes to my computer.

I got it to run the first time by deleting all saved files and all .INI files, both in the STEAMAPPS folder and in MY DOCUMENTS. Then VERIFIED INTEGRETY. Played for awhile, quit, then it wouldn't launch again. Nest time IT RAN I only deleted .INI files, VERIFIED INTEGRETY. Quit, then it wouldn't run again.

Getting frustrated and losing interest in playing again. I loved it the first time I played.

Any help would be appreciated.

Error message is:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Fallout4.exe
Application Version: 1.9.4.0
Application Timestamp: 588bb214
Hang Signature: e448
Hang Type: 2048
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: e448a1afcc469ca53d427ac1f4a6b761
Additional Hang Signature 2: bbc5
Additional Hang Signature 3: bbc55a3997e0921fa659f71d66a60e3c
Additional Hang Signature 4: e448
Additional Hang Signature 5: e448a1afcc469ca53d427ac1f4a6b761
Additional Hang Signature 6: bbc5
Additional Hang Signature 7: bbc55a3997e0921fa659f71d66a60e3c

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

System Info:

Computer Information:
Manufacturer: OEM
Model: OEM
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
CPU Family: 0x6
CPU Model: 0x1a
CPU Stepping: 0x5
CPU Type: 0x0
Speed: 3611 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Unsupported
AVX: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 970

DirectX Driver Name: nvd3dum.dll
Driver Version: 21.21.13.7892
DirectX Driver Version: 21.21.13.7892
Driver Date: 16 Mar 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 970
VendorID: 0x10de
DeviceID: 0x13c2
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 6135 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 1277272 Mb
Largest Free Hard Disk Block: 98490 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

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Showing 1-7 of 7 comments
sdack Mar 26, 2017 @ 4:56pm 
Delete all the .ini files, then let the launcher create new ones and then optimize them with Nvidia Experience.

Then verify your game files. Go into the Steam client, open the Library, right-click on Fallout 4 in the left pane, select "Properties", then the tab "Local Files" and there it's the button at the bottom.

Also, if you have any mods installed then get rid of all of them (disable&delete). Some may no longer work with the latest version and you also better first start fixing your game before you add some mods.

Don't delete files in your steam folder after you've verified it.

If you've installed a 3rd party anti-virus software then either disable it or exclude the game directory from scans.

And with only 6GB of RAM should you set up a static pagefile (set it to a fixed size i.e. 8GB). I hope you didn't turn it off.
Last edited by sdack; Mar 26, 2017 @ 5:02pm
Ruin Mar 26, 2017 @ 5:02pm 
Try going into options, set everything to minimum and try launching... If it loads, exit and set everything back to what you were running...

There was an update a while back which altered the graphics, and it caused me the same issues with my GTX970... Doing the above resolved it for me at the time...
jliles01 Mar 26, 2017 @ 5:41pm 
Thanks for trying, guys. But tried all suggestions. Nothing's worked yet. Giving up for the night. I don't want to get too pissed off by this. A game I paid for, played once, and can't play again.

Played about a year ago. No hardware changes to my computer. As a matter of fact, I think I bought the 970 for this game.

Updated drivers. No mods. Game "optimized" by Geforce Experience. Files all verified. And no changes to my pagefile (system managed).
jliles01 Mar 26, 2017 @ 6:15pm 
UPDATE: After trying the things sdack & Ruin suggested, I went back and changed the settings to Windowed & Borderless. It has now started twice in a row.

Not sure if any one thing fixed it, or a combination of any and/or all things I've tried.

And it remains to be seen how permanent the fix is.

Once again, thanks Ruin & sdack for the suggestions.
Ruin Mar 26, 2017 @ 7:52pm 
Originally posted by jliles01:
UPDATE: After trying the things sdack & Ruin suggested, I went back and changed the settings to Windowed & Borderless. It has now started twice in a row.

Not sure if any one thing fixed it, or a combination of any and/or all things I've tried.

And it remains to be seen how permanent the fix is.

Once again, thanks Ruin & sdack for the suggestions.

That might have made the difference... I always run Full Screen Windowed mode as I use a second monitor...
Zé Bonitinho Mar 27, 2017 @ 10:43am 
I´m on a similar situation, but borderless windowed had no effect.
ASURA2409 Dec 10, 2018 @ 10:33am 
Borderless window works for me but the i miss the feel of full screen 😭
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Date Posted: Mar 26, 2017 @ 4:52pm
Posts: 7