Game whites out upon falling/jumping down/descending.

[FunFact216]

This is a bug I've been getting recently, before and after I installed my mods and often enough it'll affect my stream. So I'm hoping someone knows what is causing this.

It first happened when I dropped down through the hole in the bridge near Nordhagen beach, making me assume it was some easter egg warp gone wrong or something. Before my entire character had fallen through the hole my screen had brightened to a light gray and I lost all sound. I could still see my HUD which told me my character could still turn and shoot, reload, etc. I Alt-F4'ed and started Fallout back up, heading to the Castle. I built some things there and hopped off the wall to have the bug happen again, getting me worried. Now any time I fall an average height (off a catwalk, over the rail of the Prydwen interior to a lower deck, a large rock, etc.) the screen freezes and lightens. I have no sound or feedback other than my HUD saying I'm turning or using ammo.

This doesn't happen every time, just enough that I quicksave before dropping/jumping off of anything. I plan on streaming again very soon so I can't just deal with it like I have for the past five days, this would really suck to happen on stream. Does anyone have any advice, or maybe the same thing happening to them?

[ronr42]

Try turning off whatever program you have shooting the vid. Just to test.

You sure it happened Before you installed your first mod???

Do a clean install of updated drivers for your GPU.

Since it does freeze the game, try lowering Shadow Distance to medium and turn Godrays off.

If you downloaded the free HR texture pack DLC, try unchecking it in your Library DLC for the game. Then re-start Steam.

[FunFact216]

It started before I was using OBS, also tested with Shadowplay, still there.

I'm absolutely certain, and I can recreate it without mods installed.

I just installed the new Nvidia drivers, got the prompt this morning and did a Custom/Clean install.

Could it be that I'm playing at 144Hz? I know the higher the fps, the ♥♥♥♥♥♥♥♥ Bethesda products get, but should I head back down to 60Hz? I'll test that.

[ronr42]

You can try going back to 60hrz but, there have been problems for some players that use Shadowplay. Try turning it off to test.

[FunFact216]

I'll try it without SP on with both refresh rates. Home Plate's staircase is a good place to test it so I'll try to get it there for a few minutes.

[FunFact216]

It only seems to happen in third person, too. Haven't had it happen in 60Hz yet either.

[FunFact216]

FIXED

So far myself and another player that has contacted me have been able to fix the issue:

Lock your FPS to 60 or lower, simply put.

It sucks to play a game in 2020 in any framerate lower than 120/144/165 if you're spoiled like me, but sadly this seems to be the experience Bethesda is selling us. If I find a legitimate fix that is more convenient. I will be sure to update for anyone who may find this.

[BloodyHand]

So I ran into this thread having issues with getting whitescreens and sound loss after falling down somewhere.

It is in fact enough to limit FPS in your Windows to 120 and setting iPresentInterval=2 in your SteamLibrary\steamapps\common\Fallout 4\Fallout4\Fallout4Prefs.ini
Do not change setting afterwards though. It reset iPresentInterval=0 for me.

[Binyah-Binyas]

You can go to 120 fps...

Had this same problem last night and here is the precise fix on Win 11:

1)
- Right click on desktop, choose "Display settings"
- In the Related Settings section, click on on "Advanced display"
- *In Choose a refresh rate section, select either 60 OR 120 fps

2)
- Navigate to C: Users> (User Name) > Documents > My Games >Fallout 4
**Change BOTH of these INI files (tried only one and it still errored when testing, doing both caused me to have no problems)
- Open Fallout4.ini file
- Find or search "iPresentInterval" and manually change the numeric value to:
- "1" if using 60 fps
- "2" if using 120 fps
- Save the file to overwrite the previous version
- Open Fallout4Prefs.ini
- Find or search "iPresentInterval" and manually change the numeric value to:
- "1" if using 60 fps
- "2" if using 120 fps
- Save the file to overwrite the previous version

- Run Fallout 4, load your game, and test out by jumping from any height- you will land without a white screen and audio loss.

*Don't forget to change your Display back to optimal fps settings if/when switching to other games.
**I have no official training in computer science etc, but this worked for me. Maybe both files don't need to be changed, but I had 100% success doing this!

[RoxxyBabee]

Originally posted by Binyah-Binyas:

Had this same problem last night and here is the precise fix on Win 11:
{sic}

you are the best ever, this fixed my issue straight away. I hope your food always comes out of the microwave perfectly hot every time.

[caledoniansmurf]

Years later....... and thank you, thank you, thank you.
So many attempts, searching, checking mods etc at last a fix that worked.
2023!!!

[Liquid Inc]

you know you'll end up with broken quests if you do this... The whole game is built to run at 60fps or lower. The whole game requires that.. running at 120 or higher halves or more the time the game has to process things. Quests, dialogue, scripts, NPC pathing.. everything is reliant on the frames... Go higher, and everything starts to break.

It can be (sort of) offset by having a decent PC, but it'll still break. You'll be lucky if you get to complete the main quest without things falling apart.

[TV-MA]

Originally posted by Liquid Inc:

you know you'll end up with broken quests if you do this... The whole game is built to run at 60fps or lower. The whole game requires that.. running at 120 or higher halves or more the time the game has to process things. Quests, dialogue, scripts, NPC pathing.. everything is reliant on the frames... Go higher, and everything starts to break.

It can be (sort of) offset by having a decent PC, but it'll still break. You'll be lucky if you get to complete the main quest without things falling apart.

Mods, my friend. Mods. I'm sorry, maybe when FO4 came out, 60fps was the standard but as it stands now, 60fps is unplayable. Can't blame people for wanting more out of their game they paid money for.

[Liquid Inc]

Originally posted by TV-MA:

Mods, my friend. Mods. I'm sorry, maybe when FO4 came out, 60fps was the standard but as it stands now, 60fps is unplayable. Can't blame people for wanting more out of their game they paid money for.

Mind showing the mods that fix more than just the physics? Don't even bother linking the Physics fix or the FPS boosting ones. They're total garbage.

The ones people use, don't actually fix the engine behind the screen. They make it look that way, but it's not. If it fixed it, Bethesda would have hired the guy's who did it for Starfield. They didn't, because it doesn't fix it.

[TV-MA]

Originally posted by Liquid Inc:

Originally posted by TV-MA:

Mods, my friend. Mods. I'm sorry, maybe when FO4 came out, 60fps was the standard but as it stands now, 60fps is unplayable. Can't blame people for wanting more out of their game they paid money for.

Mind showing the mods that fix more than just the physics? Don't even bother linking the Physics fix or the FPS boosting ones. They're total garbage.

The ones people use, don't actually fix the engine behind the screen. They make it look that way, but it's not. If it fixed it, Bethesda would have hired the guy's who did it for Starfield. They didn't, because it doesn't fix it.

You just listed the mods lol. They work just fine. The fps booster is kinda pointless because I've never had an fps drop ever. But the physics fix is why we're here and it does it's job just fine.

[Khaylain]

Originally posted by TV-MA:

-snip- I'm sorry, maybe when FO4 came out, 60fps was the standard but as it stands now, 60fps is unplayable. -snip-

What a joke. 30 fps is perfectly playable. Or do you hate that movies are shot in 24 fps and you need to have them in 120 fps too? You may prefer to have your games in 120 fps, but making the claim that 60 fps is "unplayable" is laughable. It's snobbish, like someone refusing to eat a perfectly fine meal because it doesn't have Russian caviar.