Dragons Dogma shuts down my whole PC

[Honky Pete]

When I play for 10 min my whole PC just shuts down instantly. I have CAM running in the top corner so I can see if my CPU or GPU are overheating. This is not the case since my CPU and GPU dont go above 60C.

These are my specs:

CPU: Intel Core i7 860 2.80GHz
GPU: Nvidia Geforce GTX 970 MSI 4GB VRAM
RAM: DDR3 8GB
OS: Windows 10 Pro

I've tried redownloading the game but the same thing happens.
Is it badly optimized? It must be since I can run all the latest games on high settings.

EDIT: I'm getting a new PSU next week (EVGA SUPERnova 750W G2)
I'm also getting a new case with better airflow. I'll let everyone know if the new PSU solved this problem.

EDIT 2: The problem has been fixed, I got myself a new case (fractal design r4) and a new PSU (EVGA Supernova 750w). The game doesn't shut down my pc anymore after 1 hour of gaming. Thanks to everyone that posted their (possible) solutions, you have not only helped me but also tons of other people, and for that I thank you.

[tm0Lif3]

i once had a 850w bronze.. and i have the same problem. it keep restarting after like random 10-30mins play time on any game. i got fedup then i got myself 1000w gold and so far it's buttery smooth. no crashes whatsoever.

[☠ Mr.BLaZe IT Up ☠]

i hope your computer will get well soon

[[ҒџпҜ]OreoSlayer]

Publicado originalmente por Dagon:

I did the memtest yesterday, i was asked to do that and some other basic stuff by the service tech i called at cyberpower. Some games seem to work. i just played lords of the fallen, a notoriously buggy hunk and no freezing for over an hour. although i can sometimes get that long from dogma aswell. the motherboard mounting screws im wondering about now. when i got this pc the harddrive was just hanging off the tray due to shipping. but it worked fine for 2 weeks.

Okay, if the metal on the mainboard is being touched anywhere by another piece of metal, that needs to be fixed. I can't recall if a hard drive will cause the system to freeze, but you can also check and see if there are problems with your hard drive by searching for Resource Monitor > Disk Tab > use your computer for general use so it can pick things up > look for any bad measurements. They should be obvious, but I can't recall how they are displayed. I think faults are displayed in a different color.

[Dagon]

Publicado originalmente por ҒџпҜ Brendan Fraser:

Publicado originalmente por Dagon:

I did the memtest yesterday, i was asked to do that and some other basic stuff by the service tech i called at cyberpower. Some games seem to work. i just played lords of the fallen, a notoriously buggy hunk and no freezing for over an hour. although i can sometimes get that long from dogma aswell. the motherboard mounting screws im wondering about now. when i got this pc the harddrive was just hanging off the tray due to shipping. but it worked fine for 2 weeks.

Okay, if the metal on the mainboard is being touched anywhere by another piece of metal, that needs to be fixed. I can't recall if a hard drive will cause the system to freeze, but you can also check and see if there are problems with your hard drive by searching for Resource Monitor > Disk Tab > use your computer for general use so it can pick things up > look for any bad measurements. They should be obvious, but I can't recall how they are displayed. I think faults are displayed in a different color.

Ok, this is a weird one. i played for 4 hours last night and no freeze. its so hard to diagnose because its hard to recreate. Ill watch the resource monitor and continue to post progress here, thanks for the help.
(Edit)- Froze within the first 5 minutes of play today requiring a manual restart. i had rolled back the drivers and at first i thought it helped but guess not.

Brendan, If this was a short would it still only happen during gameplay or anytime? this freeze only seems to happen during gameplay. i still need to test different games but so far just on 2 games. If i could figure out for sure if this was a hardware or software issue id be ecstatic. i guess its possible to have the same freeze on 2 diff games at the same time software related.
I cant seem to get a 3rd game to freeze. Im finding nothing in the event viewer either.

[[ҒџпҜ]OreoSlayer]

Publicado originalmente por Dagon:

Ok, this is a weird one. i played for 4 hours last night and no freeze. its so hard to diagnose because its hard to recreate. Ill watch the resource monitor and continue to post progress here, thanks for the help.
(Edit)- Froze within the first 5 minutes of play today requiring a manual restart. i had rolled back the drivers and at first i thought it helped but guess not.

Brendan, If this was a short would it still only happen during gameplay or anytime? this freeze only seems to happen during gameplay. i still need to test different games but so far just on 2 games. If i could figure out for sure if this was a hardware or software issue id be ecstatic. i guess its possible to have the same freeze on 2 diff games at the same time software related.
I cant seem to get a 3rd game to freeze. Im finding nothing in the event viewer either.

Well, let's see... usually if it's a short the computer will consistently freeze within an hour of usage. It will also freeze in BIOS if the short is really causing damage. You could attempt to disable all unnecessary programs because they might have conflicts, but that shouldn't be causing a total system freeze.

The fact event viewer isn't finding anything is troubling. It does make me think hardware. Try unplugging the different components and looking for any sort of residue anywhere that suggest damage. Also, try checking the board for capacitors that are swollen larger than normal. Sorry, I can't really help in person.

EDIT: You might also check to see if the outlet you are plugged into is causing problems.

[Dagon]

Publicado originalmente por ҒџпҜ Brendan Fraser:

Publicado originalmente por Dagon:

Ok, this is a weird one. i played for 4 hours last night and no freeze. its so hard to diagnose because its hard to recreate. Ill watch the resource monitor and continue to post progress here, thanks for the help.
(Edit)- Froze within the first 5 minutes of play today requiring a manual restart. i had rolled back the drivers and at first i thought it helped but guess not.

Brendan, If this was a short would it still only happen during gameplay or anytime? this freeze only seems to happen during gameplay. i still need to test different games but so far just on 2 games. If i could figure out for sure if this was a hardware or software issue id be ecstatic. i guess its possible to have the same freeze on 2 diff games at the same time software related.
I cant seem to get a 3rd game to freeze. Im finding nothing in the event viewer either.

Well, let's see... usually if it's a short the computer will consistently freeze within an hour of usage. It will also freeze in BIOS if the short is really causing damage. You could attempt to disable all unnecessary programs because they might have conflicts, but that shouldn't be causing a total system freeze.

The fact event viewer isn't finding anything is troubling. It does make me think hardware. Try unplugging the different components and looking for any sort of residue anywhere that suggest damage. Also, try checking the board for capacitors that are swollen larger than normal. Sorry, I can't really help in person.

EDIT: You might also check to see if the outlet you are plugged into is causing problems.

thanks. I appreciate your help.

[me]

Publicado originalmente por Psycho4Years:

Publicado originalmente por -:Manspread:-:

If it's just the 80+ bronze version you are only going to get 80% efficiency under 100% load which may not be enough for that 970.

http://www.newegg.com/Product/Product.aspx?Item=N82E16817104132

Is ^ this ^ it?

This is the one I have

http://www.ascendtech.us/fsp-group-fsp450-60ep-power-supply_i_pwfsp45060ep500.aspx

Just looked up your PSU, hard to find details because it's a bit old, but I managed to find a post on overclockers about it. Assuming that this is the correct PSU - http://www.overclockers.com/forums/showthread.php/707036-Enough-Amperage-from-PSU
then you definitely need a new one.

According to that post your PSU is rated for 18A on the 12v rail (well it appears to have 2 rails, each rated at 18A, which might be mitigating the issue somewhat). My MSI 970 states a minimum requirement of 42 Amps on the 12v.

I would go for a PSU which exceeds 42A on a single 12v rail, and which has a high efficiency rating.

[Francis_Mallman]

Publicado originalmente por mkess:

Publicado originalmente por Jocko:

Christ, I can't believe nobody's said this yet - regardless of your GPU temperature, manually crank your GPU fan to 90% or even 100% before starting the game.

Most times this solves the problem.

Use MSI Afterburner software. With it you are able to do fan speed control more professional, than crank it to 100% all the time.

Jesus. It's like some people know only 0 or 1. Do you know how much stress you put on the fan with your method.

Um... yes, I am using MSI Afterburner... and there's no such thing as 'stressing' a fan. That's utterly ridiculous.

The reason gamers use fan profiles isn't to keep the fan from getting 'stressed'. It's to keep the noise levels down. I mean, duh.

[Mete]

I was actually having problems with the game freezing and it turns out it was most likely caused by an unstable overclock. Upped the voltage a bit and it seems fine now. Odd that this game would tax my i7-3770K that much.

[Honky Pete]

Publicado originalmente por neems:

Publicado originalmente por Psycho4Years:

This is the one I have

http://www.ascendtech.us/fsp-group-fsp450-60ep-power-supply_i_pwfsp45060ep500.aspx

Just looked up your PSU, hard to find details because it's a bit old, but I managed to find a post on overclockers about it. Assuming that this is the correct PSU - http://www.overclockers.com/forums/showthread.php/707036-Enough-Amperage-from-PSU
then you definitely need a new one.

According to that post your PSU is rated for 18A on the 12v rail (well it appears to have 2 rails, each rated at 18A, which might be mitigating the issue somewhat). My MSI 970 states a minimum requirement of 42 Amps on the 12v.

I would go for a PSU which exceeds 42A on a single 12v rail, and which has a high efficiency rating.

That is the psu i have. I also found a new psu that i'm going to order in the next few days. (The Thermaltake Toughpower gold 650w). I hope that one will be good enough to run my system.

[jemondo]

could also be a bad ram isue. Yuo should read up on how to test yuor ram. Bad ram will litteraly turm yuor computer off. I had bad ram one time and the only game it efected was BF4. I could play all other games. Just for some reason bf4 used the bad portion of the ram or something.

[Honky Pete]

Publicado originalmente por jemondo:

could also be a bad ram isue. Yuo should read up on how to test yuor ram. Bad ram will litteraly turm yuor computer off. I had bad ram one time and the only game it efected was BF4. I could play all other games. Just for some reason bf4 used the bad portion of the ram or something.

Thanks for the heads up, I'll definitely take a look.

[TurboQuest]

Have had the same issue, thankfully not with this game, just certain specific few games, like Dark Souls 1 sometimes, Far Cry 3, a few others, causes a random hard restart that Windows doesn't even aknowledge.

Funny enough when I explained my issue to a computer repair store that's pretty big and famous for good service they told me that "nah man, it can't be the PSU, it would not cause such symptoms" which is weird since all over the internet the prime suspect seems to be the PSU. Might have just been a case of a bad emloyee, who knows.

Jemondo might be right with the bad ram, overall it's a super sucky issue since it's so very hard to figure out who the culprit really is.

[laserwolf678]

I have the same issue, it randomly restarts my pc but I also have played BF4 and Fallout 4 yesterday and today with no issues. I reinstalled windows yesterday and redownloaded my drivers and still same issue today.

I have an i5-4690K and GTX 970, 630 watt PSU.

It does seem like it should be a PSU issue but it just seems weird that this is the only game that triggers it if it is indeed a hardware issue.

[Francis_Mallman]

So I believe the OP said he solved the problem - by disabling the Steam in-game overlay.