I can't save my game

[galladion]

Hey guys,

First of all sorry for my bad english :(

I reinstalled this game some days ago, it was working fine so I started a new game on FFX-2. But at my first save, the game crashed. I lost my game.

So I tried to load my previous saves on FFX, it worked, but I tried saving again and the game crashed. I can play the game and my previous saves but I can't save.

Plus, on the launcher, when I go to settings, and press OK to save them, this message appears :

"Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately."

Any idea how to help me please? Thanks for help :)

[winfieldrocks]

So first thing you should try is to see if any program is interfering with your game. It happens more than people will admit. Sometimes people will automatically think that it is not the case and then eventually find out it is. This is a link to the types of programs that can be a problem to steam.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

You might also see this link: https://support.microsoft.com/en-us/help/331796/perform-a-clean-startup-to-determine-whether-background-programs-are-i

If this does not fix your problem then try these suggestions from my trouble shooting guide:

Ok so I do not have a perfect answer to fix this problem, but what I do have is a list of things that you can try when having problems with Final Fantasy X/X-2 I made this list a while back, and some might not pertain to your problem but they are always worth a shot.

Try this first
Steam > Library > Games > Final Fantasy X > Right Click > Properties > Local Files > Verify Integrity of Game Files.

If this does not fix the problem then try running steam as admin. (Hover over steam desktop app > Right Click > Run as admin)

You might also try disabling steam overlay. Open the steam app and at the top left click Steam > Settings > In Game > UnCheck Enable the Steam Overlay while in-game

If this doesnt work check your firewall is not blocking anything related to the game.
Also
If you are using an Nvidia graphics card follow this step.
Nvidia Control Panel > Manage 3D Settings > Perferred Graphics Processor > Change to high performance.
If you are not using an Nvidia device then the steps should be similar just replace Nvidia with the name of your device such as AMD

If that does not fix your problem then do this:

Go to your files. This PC > Local Disk > Program Files (x86) > Steam > steamapps > common > FINAL FANTASY FFX&FFX-2 HD Remaster > hover your mouse over FFX application > Right Click > Properties > Compatibility > Run Compatibility Troubleshooter

If this does not fix your problem then I have to ask, are you using the UNX mod? If so then I recommend one of two options, either A) Follow the uninstall guide for the UNX, it is very simple, and do away with the UNX. or B) Downgrade to the previous version of UNX. This seems to help alot of people with the UNX crashes. If you do not know what UNX is then you need not worry about it, because you do not have it. UNX is something that you would have had to install yourself

[galladion]

Thanks for your answer, I am stupid, it was my anti-virus... Your link showed me the way, thx a lot :)

[winfieldrocks]

No problem! I am glad your problem was fixed!