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Report a translation problem
At the moment, we can only provide support in this forum in English. If you are able to use a translator to type in English, we will be happy to help you.
Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website using this link - https://support.ubisoft.com/Cases/New
If you scroll down the page to where it says 'Contact Customer Support' and click on it, this should create a case where an agent will respond to you in your chosen language
Alternatively, perhaps another Chinese speaking player may be able to assist you too.
-Ubisoft Support