Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

vaev Feb 1, 2021 @ 5:48am
Kicked for Corrupt Memory [2-0x00019008]
I have tried everything, restart game, verify game files, uninstall and reinstall(including using the add/uninstall in windows control panel, uninstall Battleye, close all open programs, close anti-virus, memory test, gRAM test, different gpu, different ram, 4 different anti-virus scans, and just recently I factory reset my pc. Nothing works. I had my cousin sign on to all of my accounts and he can play the game just fine. All Ubisoft support has done is send me to FAQ's that don't have my issue. Battleye sent me to a FAQ of how to not get afk kicked. I have also found that I am not the only one having this issue; I have found many others that likely don't have the resources nor the words to ask for help. So I'm using this to find other people having this issue as-well as anyone who is able to help. Thank you for reading and taking this into consideration.
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Showing 1-15 of 15 comments
vaev Feb 1, 2021 @ 6:04am 
I have my msinfo32 and dxdiag at the ready if you need them
Originally posted by vaev:
I have tried everything, restart game, verify game files, uninstall and reinstall(including using the add/uninstall in windows control panel, uninstall Battleye, close all open programs, close anti-virus, memory test, gRAM test, different gpu, different ram, 4 different anti-virus scans, and just recently I factory reset my pc. Nothing works. I had my cousin sign on to all of my accounts and he can play the game just fine. All Ubisoft support has done is send me to FAQ's that don't have my issue. Battleye sent me to a FAQ of how to not get afk kicked. I have also found that I am not the only one having this issue; I have found many others that likely don't have the resources nor the words to ask for help. So I'm using this to find other people having this issue as-well as anyone who is able to help. Thank you for reading and taking this into consideration.

Hey I'm having the same issue and posted a discussion about 2 days ago. Ubi responded but after a clean reboot of windows it still didn't work. Did this start happening to you after the latest siege update? That's when my issue began so maybe there's a correlation
Ubi-Orion  [developer] Feb 1, 2021 @ 3:15pm 
Originally posted by vaev:
I have my msinfo32 and dxdiag at the ready if you need them


Originally posted by EEeeeeEeeeEEeeeeeeeEeeEeEeeeeEEe:
Originally posted by vaev:
I have tried everything, restart game, verify game files, uninstall and reinstall(including using the add/uninstall in windows control panel, uninstall Battleye, close all open programs, close anti-virus, memory test, gRAM test, different gpu, different ram, 4 different anti-virus scans, and just recently I factory reset my pc. Nothing works. I had my cousin sign on to all of my accounts and he can play the game just fine. All Ubisoft support has done is send me to FAQ's that don't have my issue. Battleye sent me to a FAQ of how to not get afk kicked. I have also found that I am not the only one having this issue; I have found many others that likely don't have the resources nor the words to ask for help. So I'm using this to find other people having this issue as-well as anyone who is able to help. Thank you for reading and taking this into consideration.

Hey I'm having the same issue and posted a discussion about 2 days ago. Ubi responded but after a clean reboot of windows it still didn't work. Did this start happening to you after the latest siege update? That's when my issue began so maybe there's a correlation

Hey there folks.

This issue is most commonly caused by a background application being detected as a false positive by BattlEye so I would recommend attempting a clean boot[http//%26quot%3Bhttps] first of all. If this still doesn't help then please try the following:

1) Scan your system for viruses/trojans/spyware and check your RAM for possible defects (using tools like Memtest86). If that doesn’t help, the game’s installation on your harddisk is possibly corrupted – therefore, try to reinstall the game.

2) Do you use the Windows Insider Build? If so can you please test if this issue occurs without it?

3) Please follow our Battleye TS:

o Use newest version of BattlEye
o Whitelist BEService.exe and BEService64.exe in firewall
o Make sure BELauncher has admin rights[http//%26quot%3Bhttps]
o Search for windows updates and make sure your system is up to date.

If after attempting all of these steps you're still experiencing the same issue then we would like to request your system files.

You can reach us either through the support website[support.ubi.com] by opening a live chat session or alternatively through our social media accounts on Facebook[en-gb.facebook.com] and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo[support.ubisoft.com]
DxDiag[support.ubisoft.com]

Thanks.

- Ubisoft Support
Just try to delete every file of MSI Dragon Center and then repair files on steam and reboot pc. Hope it will work for you
Ubi-Orion  [developer] Feb 1, 2021 @ 4:07pm 
Originally posted by The Notorious F.A.T.:
Just try to delete every file of MSI Dragon Center and then repair files on steam and reboot pc. Hope it will work for you

Please also give this a try but please do attempt every other step above first. Since my last post I have raised this with the development team as I have been able to find a few other reports that this has resolved the issue for some players. Thanks again for reporting this to us!

- Ubisoft Support
Last edited by Ubi-Orion; Feb 1, 2021 @ 4:07pm
vaev Feb 1, 2021 @ 7:22pm 
Originally posted by Ubi-Orion:
Originally posted by The Notorious F.A.T.:
Just try to delete every file of MSI Dragon Center and then repair files on steam and reboot pc. Hope it will work for you

Please also give this a try but please do attempt every other step above first. Since my last post I have raised this with the development team as I have been able to find a few other reports that this has resolved the issue for some players. Thanks again for reporting this to us!

- Ubisoft Support
fixed disabled the dll file for msi center control
SisuSoda Feb 2, 2021 @ 5:45pm 
Error code: 2-0x00019008
I get removed by battle eye because of Corrupted memory. I can't get the first prep/drone phase because of this error. It looks like this error code is not new, but it has become much more common lately for some reason.
UbiShoreman Feb 2, 2021 @ 5:47pm 
Moving to player support!
Wilted White Feb 5, 2021 @ 3:28pm 
Can't Get Into Siege Matches (Battleye Glitch)
any time i try to get into a siege match any sort of multiplayer before or when i do get into drone phase battleye kicks me from the match and presents me with:
https://imgur.com/EMF3RhL
I've tried uninstalling and installing two times and I've verified file integrity quite a few times I've even went to uninstall Battleye then reinstall and put BEService_x64 into compatibility mode windows 7 which usually fixes the problem but I guess I'm a special case.
(I also have the newest Nvidia driver installed which could be the issue but im unsure).
IF ANYONE PLEASE COULD HELP I'D REALLY APPRECIATE IT!!! :melon:
UbiYubble Feb 5, 2021 @ 7:00pm 
Shooting this to Support!
Wilted White Feb 6, 2021 @ 7:15am 
Originally posted by UbiYubble:
Shooting this to Support!
much appreciated
Ubi_TheBerry  [developer] Feb 6, 2021 @ 8:15am 
Originally posted by vaev:
Originally posted by Ubi-Orion:

Please also give this a try but please do attempt every other step above first. Since my last post I have raised this with the development team as I have been able to find a few other reports that this has resolved the issue for some players. Thanks again for reporting this to us!

- Ubisoft Support
fixed disabled the dll file for msi center control

Hey vaev,

Thank you for posting an update on this as well as what was able to resolve it for you!

Glad to hear you're back up and running

If there's anything else we can help with, please let us know

- Ubisoft Support
Ubi_TheBerry  [developer] Feb 6, 2021 @ 9:01am 
Originally posted by SisuSoda:
Error code: 2-0x00019008
I get removed by battle eye because of Corrupted memory. I can't get the first prep/drone phase because of this error. It looks like this error code is not new, but it has become much more common lately for some reason.

Hey SisuSoda and uaracc,

I'm sorry to hear you've also encountered this error

I've merged your threads here as others have already discussed this, please refer to Orion's post above, as well as vaev's if our initial troubleshooting doesn't help resolve this for you.

Let us know how you get on, thank you!

- Ubisoft Support
Last edited by Ubi_TheBerry; Feb 6, 2021 @ 10:15am
Og0d Apr 5, 2021 @ 1:24pm 
Originally posted by vaev:
Originally posted by Ubi-Orion:

Please also give this a try but please do attempt every other step above first. Since my last post I have raised this with the development team as I have been able to find a few other reports that this has resolved the issue for some players. Thanks again for reporting this to us!

- Ubisoft Support
fixed disabled the dll file for msi center control
Hi how to do it because i have Dragon Center but idk how to do it
vaev Apr 5, 2021 @ 2:10pm 
uninstall it
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Date Posted: Feb 1, 2021 @ 5:48am
Posts: 15