Log In failed: Server Unavailable

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I tried turning off the firewall, tried a couple of other things and nothing works.

"Failed to syncronise time with server. The application will now exit."

I did tried sync again my clock but it also didn't worked, any ideas?

[Planewalker]

Instead of turning off the firewall, just add an exception for the game instead.

You could try restarting steam and then verify files.

Just checked and the game loads here.

Sometimes it just needs time.

Launcher issues:
https://customersupport.frontier.co.uk/hc/en-us/articles/4405692450834-Help-with-common-issues-and-error-messages-seen-with-the-Launcher-

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Originally posted by Planewalker:

Instead of turning off the firewall, just add an exception for the game instead.

You could try restarting steam and then verify files.

Just checked and the game loads here.

Sometimes it just needs time.

Launcher issues:
https://customersupport.frontier.co.uk/hc/en-us/articles/4405692450834-Help-with-common-issues-and-error-messages-seen-with-the-Launcher-

Thanks for replying, I'll redownload the game and try the firewall thing you mentioned, but the "sometimes it takes time" isn't the issue here because the launcher itself won't load because of this problem.

Also there are no information in this link you gave me, I already checked there and nowhere talks about this problem specifically

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Turns out that it's already allowed through the firewall and it still gets this problem

[Planewalker]

Disable IPv6.

More information:
https://appuals.com/fix-elite-dangerous-failed-to-synchronize-time-with-server/
If that doesn't work i think it might be an issue with your windows installation unfortunately. :/


IF you still can't get it to work you need to contact support.
https://customersupport.frontier.co.uk/hc/en-us/categories/4404016831378-Elite-Dangerous-


cheers

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I disabled the IPV6 thing, nothing.

So back to square one then, do you know what, other than the clock settings, could be causing this? Because if you don't I'll give up completely ngl.

Also, about the link you sent me of their site, there are no ways to directly contact anyone on their site, I already tried, it's just endless useless links that direct to something like "Oh, look at this list, this might help!" to another "Oh, look at these tickets, they might help!" and so on and so on, wich never points to anything usefull...the only less useless thing they pointed me to are their forums, wich didn't helped either.

Unless you know exactly where is their definitive "Contact Us" via E-mail or something more direct, wich if you do please let me know, your link doesn't have anything like this.

Thanks for your patience bro, for real.

Gotta love how most developers out there are so lazy they just leave for the people to find out the solutions for their problems...

[Planewalker]

While their webpages aren't the most intuitive, there is both a log in on the support page as well as a paragraph about syncing time with servers.
(time issue is addressed at the last part in the first link and "submit a request" at the bottom)
Submitting a request is how you get in contact with support.
-they may need your netlogs or somesuch.

And yes it can be easy to miss; like i said not most intuitive. ;)


cheers

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Originally posted by Planewalker:

While their webpages aren't the most intuitive, there is both a log in on the support page as well as a paragraph about syncing time with servers.
(time issue is addressed at the last part in the first link and "submit a request" at the bottom)
Submitting a request is how you get in contact with support.
-they may need your netlogs or somesuch.

And yes it can be easy to miss; like i said not most intuitive. ;)


cheers

Well, theit website desing is so well done that gave me such a headache that I passed through it then.

Thanks again for your time and your patience bro, will check there again later, cheers and take care