From Horizons to Odyssey

[Ereena]

I have a question that may seem stupid but I can't find any answer on the internet so I conclude that it's only me who has this problem and that worries me a little...
There I was playing Elite Dangerous Horizons a few years ago and I started playing again recently. I bought the Odyssey expansion with my Steam account and it turns out that when I launch the game it's always Horizons that appears. Weird right? Well then I created a new account on Frontier which allowed me to launch Odissey by linking this account on Steam but I have to start the game from scratch. It seems impossible to launch Odyssey with my old account with which I had made good progress on this game.
Steam does not have support for ED, you have to go to Frontier which is slow to respond to me.
Can someone help me ?

[Sighman]

When you start Odyssey for the first time it puts you in a training mission. Afterwards you should be back in your regular save.

[0Samuel]

When you were playing Horizons, you necessarily had a Frontier Account with which you were doing that, and it is that account to which your old save is attached.

If you were launching the game through Steam and it was only opening Horizons, there was probably some launcher issue that would have been simple enough to fix.

However, that's besides the point now, because you've unlinked the account with your save from Steam. To get your progress back, you are going to have to find your old Frontier account, whatever it was, unlink this new account you've made from Steam, and reconnect your original account. At that point you can go about fixing the launcher issue, if it's still there.

However, since the Steam linking is something almost everyone here will have done once years ago and then never had to think about again, and the Frontier Account that isn't connected to Steam anymore isn't something you can access from Steam, I'm fairly confident you won't be able to fix this without talking to Frontier support.

I would suggest that this be a lesson for you- it's better to understand what you are troubleshooting before trying things that seem obvious, lest the obvious non-solution be irreversible. I assure you that the original issue would have been 10 times easier to solve and something that this community would have been infinitely more able to help you with than your present situation.

[funkynutz]

Originally posted by Ereena:

Well then I created a new account on Frontier which allowed me to launch Odissey by linking this account on Steam...

You goofed up. Should have linked Steam to your original account instead of creating a new one. You'll need to wait for support to help you with this one unfortunately.

[Planewalker]

I found these two links, idk if it helps:
https://customersupport.frontier.co.uk/hc/en-us/articles/4405984801810-I-have-access-to-Odyssey-via-Steam-but-cannot-see-an-option-to-install-it-in-the-launcher-What-should-I-do
&
https://customersupport.frontier.co.uk/hc/en-us/articles/4405422214674-Odyssey-Launch-Troubleshooting-Steam-and-Frontier-Users



I highly suggest waiting for support to answer as you didn't need to create a new account.
(if it's been a long time since last played, reactivation of accounts can be needed AFAIK)


Otherwise it is correct as sighman says you will pick up your previous savegame after the tutorial.

[Ereena]

This all seems totally obscure. Thank you very much for your help but I will wait for Frontier support to respond. I imagine they will be able to solve the problem. Until then I'm going to start from scratch on this game and roam the planets, and it will be just as good

[SPACER NINE NINE]

Originally posted by Ereena:

This all seems totally obscure. Thank you very much for your help but I will wait for Frontier support to respond. I imagine they will be able to solve the problem. Until then I'm going to start from scratch on this game and roam the planets, and it will be just as good

it certainly will . fresh save is very fun o7 . ad SPACER-NINE-NINE In game if u ever want to team up

[Ereena]

Originally posted by SPACER NINE NINE:

it certainly will . fresh save is very fun o7 . ad SPACER-NINE-NINE In game if u ever want to team up

Sure o7

[Ereena]

Ok, after trying hard and after a night of sleep I finally understood!
For those who may have the same problem, Frontier does not support 2 active accounts on Odyssey. You have to go to https://user.frontierstore.net/ and unlink / link the accounts to Steam.