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Elite Dangerous > Bugs & Issues > Topic Details
SpookySpirits Feb 11, 2024 @ 10:59pm
Fresh Install - Game Won't Start
Just reformatted my machine, installed latest NVIDIA drivers, installed Elite Dangerous. I start Steam, start the launcher, sign in with Steam account, click play, and nothing. Buttons go grey for a second then light back up. Verified integrity of game files. Rebooted. Not sure what to do.
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Showing 1-14 of 14 comments
Sighman Feb 11, 2024 @ 11:07pm 
The launcher now uses dotnet 4.8 or 4.8.1 (the game itself doesn't)

You'll need to do all the Windows Updates to bring that up to date. You might also be able to get that direct from Microsoft, although for Win 10/11 it's better to let the Windows Update handle it.
#1
SpookySpirits Feb 11, 2024 @ 11:12pm 
I'll look for a direct download. My Windows 11 Update says "You're up to date." Thanks for the tip Sighman.
#2
SpookySpirits Feb 11, 2024 @ 11:15pm 
Tried the 4.8 installer and got this failure... seems I already have it.
".NET Framework 4.8 or a later update is already installed on this computer."
#3
Chief Feb 11, 2024 @ 11:30pm 
Originally posted by Sighman:
The launcher now uses dotnet 4.8 or 4.8.1 (the game itself doesn't)

You'll need to do all the Windows Updates to bring that up to date. You might also be able to get that direct from Microsoft, although for Win 10/11 it's better to let the Windows Update handle it.
this isn't the problem. chances are there's an app/overlay thats not letting the game launch. for me it was special K that caused it
Last edited by Chief; Feb 11, 2024 @ 11:33pm
#4
SpookySpirits Feb 11, 2024 @ 11:38pm 
Originally posted by Chief:
Originally posted by Sighman:
The launcher now uses dotnet 4.8 or 4.8.1 (the game itself doesn't)

You'll need to do all the Windows Updates to bring that up to date. You might also be able to get that direct from Microsoft, although for Win 10/11 it's better to let the Windows Update handle it.
this isn't the problem. chances are there's an app/overlay thats not letting the game launch. for me it was special K that caused it
I'm not sure what would cause that. I literally have nothing installed on this PC except my everyday Blizzard and Steam games. I just reinstalled Windows 11 yesterday.
#5
76561199216690294 Feb 12, 2024 @ 12:18am 
Hi there! Please send us a ticket via {LINK REMOVED} so we can look into this with you :) - Nova
#6
SpookySpirits Feb 12, 2024 @ 9:39pm 
Originally posted by Frontier Nova:
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Nova
I have resolved this on my own. Please let the dev team know that this needs to be included in the installation configuration. The only reason the game is working for others is because they already have it installed from some other software.
https://learn.microsoft.com/en-GB/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022
#7
SpookySpirits May 22, 2024 @ 8:31pm 
This is still an issue. Just installed it on a fresh machine and had to look up this post to fix it again.
#8
Carent Marlo Jul 21, 2024 @ 12:40pm 
this keeps happened to me a lot . The only way I can get the launcher to work is to uninstall the game then reinstall. Four reinstalls in the last two month's ...
Last edited by Carent Marlo; Jul 21, 2024 @ 12:44pm
#9
Planewalker Jul 21, 2024 @ 3:01pm 
Originally posted by Carent Marlo:
this keeps happened to me a lot . The only way I can get the launcher to work is to uninstall the game then reinstall. Four reinstalls in the last two month's ...
Highly irregular. Can only recommend you contact support via the post above.
#10
SpookySpirits Nov 6, 2024 @ 8:18pm 
This is still an issue.
#11
funkynutz Nov 7, 2024 @ 3:53am 
Originally posted by SpookySpirits:
This is still an issue.

That's not normal. Something else on your PC is messing with your VC install. 3rd party antivirus being too over zealous maybe?
Last edited by funkynutz; Nov 7, 2024 @ 3:55am
#12
SpookySpirits Nov 7, 2024 @ 8:46pm 
Originally posted by funkynutz:
Originally posted by SpookySpirits:
This is still an issue.

That's not normal. Something else on your PC is messing with your VC install. 3rd party antivirus being too over zealous maybe?
No. This happens on any machine with a clean install of Windows 11. It would happen on yours if you reformatted it. There is an assumption made by the developers and the installer that VC already exists on your machine. This causes a problem only if Steam, then Elite Dangerous, are the first things installed on a clean install of Windows 11.
#13
GhaaTak was hacked ignore spam Jan 7 @ 5:07pm 
dont know about the VC, but i did it anyway for it to not work again.

here is the rest of story

launcher is not working at at all, says my account is nor registered and asking for 25-digit code. tried customer support from website, they gave me a steam link access for my frontier website, even that didn't work. also gave me a link to an alternate launcher to Lauch elite dangerous, which needs me to login with my frontier account, unfortunately it also does not login saying "missing field required" doesn't give any subtext when hovering over it with mouse or click the error message
#14
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Elite Dangerous > Bugs & Issues > Topic Details
Date Posted: Feb 11, 2024 @ 10:59pm
Posts: 14

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