Constantly disconnected?

[Jake]

Not sure if it's horizons as it didn't do this before I purchased it, but I keep getting kicked from the servers

[Sharfe]

******SOLUTION IN MY POST*******THIS HAS A WORKAROUND*******

I tried to post this on Frontiers forums and the thread got locked so since I play through Steam here it goes.

So I don't know why this happens but based on my fix, which ironically was suggested by Frontier as a troubleshooting step, I would guess that Frontier has bad net code that is purposefully disconnecting me for what it thinks is inactivity.

So I tested my fix by leaving myself logged in for 12 hours. Not one disconnect. I don't have points where I can say this is what caused me to disconnect. I know others say when they warp, access the mission board etc but I don't see a pattern. Having said that after I tell you my method I would love to hear some feed back on whether this works for more people. I also created a short cut for myself that I use to run the fix at the same time I start ED through Steam.

In Frontiers troubleshooting guide for this issue they ask that you set up a continuous ping to have running while you play so that when you get disconnected you can look at it and see what it says happened. You do this by opening a command window, cmd.exe, and typing in it the following:

ping -T -L 999 bbc.co.uk

You might be able to use other urls but I used the bbc because it is what they suggested.

With that running, which pings the bbc url forEVAH I have zero, 0, ZERO!! disconnects. I have now played 6 days a week for 8+ hours a day with no disconnects.

So there is your work around from their garbage net code and Frontier, seriously stop blaming our internet connections, our machines, et al. Fix your damn net code. I play dozens of games and have exactly no issues like this except in your game. I love your game, and overall it is a positive experience, but it's you not us.

Oh and the station design is bad. Well just the door way but still. Maybe think about seriously allowing for different station entry shapes. having a mail slot at every station despite having different station designs is a bit tedious. Plus it would make more ship designs possible. Like a tube cargo vessel. Or spherical ships. I mean I love the star destroyer theme as I love Star Wars but variety is the spice of life.

[Turd Ferguson]

holy necro batman!

[CptKirk]

Wanted to say thanks to <SK> | Rabid_Hamster for the workaround. I get constant disconnects when playing games via Steam (still got to check a non-Steam game). So, I followed your advice, and am now getting no disconnects. I'm using ping -t, but I just ping my router, which is working fine. Any idea (anyone) why the constant ping is solving this issue?

[Jake]

I'd heavily advise against pinging the same URL/Address, I managed to fix this by disabling ipV6 instead as it was using this when enabled and it's what caused crashes for myself.

[CptKirk]

Tnx, JCMI. I'll give it a try and see what happens.

Update...didn't work. Disconnected 10 mins into playing. Which takes me back to an original question, why would pinging my router resolve my disconnect issue? Oh, and thanks, again, for responding JCMI. Your solution didn't work for me, but it might have.

[Wolf]

CptKirk님이 먼저 게시:

Tnx, JCMI. I'll give it a try and see what happens.

Update...didn't work. Disconnected 10 mins into playing. Which takes me back to an original question, why would pinging my router resolve my disconnect issue? Oh, and thanks, again, for responding JCMI. Your solution didn't work for me, but it might have.

i have a feeling, for us to pinpoint the issue, we would need some info that you would not likely want to post publicly. but try this[netalyzr.icsi.berkeley.edu] it will run a bunch of tests on your network and maybe give some clues into whats going on. if you contact frontier support, they will likely want the results from this link :)
also make sure no one is running torrents on your network. they can cause a disconnect frequently too

[CptKirk]

I tried to run Netalyzr, but couldn't get Java running on Firefox (neither 64 or 32 bit flavours). I spent time looking over documentation but gave in to the reality that Java's been more than blocked for a while now on Firefox and other browsers. Even Java's help was quoting Windows 7. So I got bored trying and I popped in a ticket to Frontier, and attached my Netlog. I'm gonna try running a three hour Youtube video while playing tomorrow (today now!), see if that has the same result as pinging.

I did have the thought that my disconnects are happening mainly when I'm Frame Shifting to a destination, got me to thinking that there might be a drop in net traffic, and perhaps a socket is getting closed? But, in truth, my networking knowledge is too noobish, so I'm hoping that Frontier recognise my issue and provide an answer. Although it seems odd to me that there seems to be plenty of peeps having or had this issue and the only solution available appears to be the ping one.

Anyhoo, tnx for the reply, Wolf. Fly safe.

[Sharfe]

So just so we are clear I am using Frontiers own advice to diagnose the disconnects and it resolves the disconnects. I have had 0 issues pinging the BBC website the entire time I play. If it ain't broke, don't try and fix it.

I put in a ticket at Frontier before I made my original post. It has been years and they still have not found or fixed the issue. I will stick with my auto ping.