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One Eye Jack Apr 23, 2018 @ 2:22pm
Cox communications has us blocked out of Elite. (resolved)
Updated the title.... anyone using Cox and cant play needs to call them.... You cant even get on the Frontier support website if you are using Cox.

The launcher window says that server status is OK and it shows me as being logged on. But when I start the game I get past the preparing shaders part and then it gets stuck at logging in.... then I get the failed to communicate bit.

Anyone else having any issues?
Last edited by One Eye Jack; Apr 23, 2018 @ 5:38pm
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Showing 1-15 of 52 comments
ShamWow Apr 23, 2018 @ 2:30pm 
yep, im having the issue. so are others
#1
One Eye Jack Apr 23, 2018 @ 2:33pm 
Originally posted by ShamWow:
yep, im having the issue. so are others
Are you using Cox as your ISP by any chance? I can log in if I use my phone as a hotspot but not through Cox. Just now figured that out.
#2
One Eye Jack Apr 23, 2018 @ 2:34pm 
This happened a few months back and took forever to get them to understand it was on their end.
#3
ShamWow Apr 23, 2018 @ 2:40pm 
Originally posted by astroknott58:
Originally posted by ShamWow:
yep, im having the issue. so are others
Are you using Cox as your ISP by any chance? I can log in if I use my phone as a hotspot but not through Cox. Just now figured that out.

Yeah, I do have cox. crap
#4
One Eye Jack Apr 23, 2018 @ 2:43pm 
Originally posted by ShamWow:
Originally posted by astroknott58:
Are you using Cox as your ISP by any chance? I can log in if I use my phone as a hotspot but not through Cox. Just now figured that out.

Yeah, I do have cox. crap

I will call them and so should everyone with the issue. It took multiple phone calls and hours last time.

Even after they fixed it the wouldn’t admit they did it.

Time to get on the phone. Sigh.
#5
XTAKK Apr 23, 2018 @ 2:45pm 
Wow. ♥♥♥♥♥♥♥ cox. I have them as well and have the same issues right now.
#6
One Eye Jack Apr 23, 2018 @ 2:54pm 
Originally posted by Syvyvn:
Wow. ♥♥♥♥♥♥♥ cox. I have them as well and have the same issues right now.
I updated the title of this..... time for everyone to pick up the phone. Maybe if enough people complain they will get it.
#7
ShamWow Apr 23, 2018 @ 2:58pm 
why would they block us out of elite? net neutrality roll back? what bs
#8
hoosier-daddy Apr 23, 2018 @ 3:07pm 
Yep just got blocked idk why so effin pissed. gonna try and change my dns
#9
One Eye Jack Apr 23, 2018 @ 3:14pm 
Originally posted by ShamWow:
why would they block us out of elite? net neutrality roll back? what bs
Nothing to do with net Neutrality. And it isn’t intentional as far as I can tell. It’s some auto security thing. Well that’s my assumption from last time.
#10
StickMan8784 Apr 23, 2018 @ 3:15pm 
on the phone with them now
#11
hoosier-daddy Apr 23, 2018 @ 3:19pm 
Originally posted by tykuykendall:
on the phone with them now
can you tell them that mine is also blocked plzzzzz
#12
StickMan8784 Apr 23, 2018 @ 3:20pm 
i was just told that the situation could not be escalated and that all they can do is log the event. if enough logs are made then they can look into it. 60 dollars for a game i cant play? no. this ill not happen
#13
One Eye Jack Apr 23, 2018 @ 3:24pm 
Everybody call. When they get the same complaint enough times the will look into it.

Took hours last time.
#14
ShamWow Apr 23, 2018 @ 3:34pm 
Got off the phone with them. They say they have some ♥♥♥♥ blocked for our protection and that maybe the game falls in that category, the only way around it is port forwarding through a third party, according to them. Call quality is ♥♥♥♥♥♥ where I live so I didn't hear her clearly 100%.

#15
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Date Posted: Apr 23, 2018 @ 2:22pm
Posts: 52

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