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You know they provide an API and allow third party apps to use it and have been very supportive of third party apps in general. However, its not like they will offically support any of them. They provide the access and that is all. Anyone can use the API.
If you are ranting about what the third party app devs do, then your beef is with them, not FD.
Other than it happened to me and others who are summarily dismissed with zero help when Dev's are faced with issues within Apps.
Given your response to this underlying issue of Third party Apps been unofficially outsourced by Frontier. I direct your attention to this site, which has been taken down, but the title says it all, as the Tin foil hat is insulting and does not help which shows the general attitude to players who are on the receiving end of a 'gang sycophantic mentality'
https://steamcommunity.com/groups/realplayersagainstabuse/discussions/0/1741106440036613514/
As has been mentioned above if you have issues with third party app creators then take it up with them.
Topic closed.