Elite Dangerous

Elite Dangerous

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Grimthane Apr 12, 2020 @ 5:09am
Can't create new account
Brand new player here. Clicked on Steam Login as I was meant to, it told me to create a new account. I click to so, enter my email address, click "new account" and then it asks for a game code I don't have.

All the solutions I've looked up stated "go into your account and..." well I don't have one, and i can't create one. Can anyone explain this needlessly convoluted sign up process to me?
Originally posted by Dolphin Bottlenose:
You have to create your Frontier account:
https://www.frontierstore.net/

And link your Steam account there:
https://support.frontier.co.uk/kb/faq.php?id=497

Then, if the game launcher doesn't show you the Steam Log In button, logout/relogin on the game launcher (Options on the top), and restart the launcher:
https://support.frontier.co.uk/kb/faq.php?id=277
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Showing 1-14 of 14 comments
The author of this thread has indicated that this post answers the original topic.
You have to create your Frontier account:
https://www.frontierstore.net/

And link your Steam account there:
https://support.frontier.co.uk/kb/faq.php?id=497

Then, if the game launcher doesn't show you the Steam Log In button, logout/relogin on the game launcher (Options on the top), and restart the launcher:
https://support.frontier.co.uk/kb/faq.php?id=277
Cobblecat Apr 12, 2020 @ 5:24am 
When I click on the first link the website is broken. I'm having the same issue.
Leigh Apr 12, 2020 @ 5:26am 
I was working through a similar post, but found that the old Frontier Website seems down or blocked in some way.

I tried it over several routers/connections and devices, all closed down by something called Magneto.

I'm glad I bought it the "old way" when the game just came out of Beta. It seems that buying the game from Steam is really ballsed up.
Last edited by Leigh; Apr 12, 2020 @ 5:27am
Originally posted by Cobblecat:
When I click on the first link the website is broken. I'm having the same issue.
That could explain the account creation problem. They probably have a technical problem right now. Try a bit later. If it still doesn't work - try their support that you can reach from the FAQ link above. The support page should work.
Henwiku Apr 12, 2020 @ 5:34am 
aye the frontire webpage is completely scuffed right now cant do ♥♥♥♥.
Flam3 Apr 12, 2020 @ 6:16am 
Right click on the game in your Steam library, go to properties and then go to DLC, your key should be in there if that is needed. =)
[4th]Improbus Apr 12, 2020 @ 6:25am 
Originally posted by Flam3:
Right click on the game in your Steam library, go to properties and then go to DLC, your key should be in there if that is needed. =)
No, for new buyers there is no any key. And now my friend just can't register cause their site went down. Great start.
Vishvabrahma Apr 12, 2020 @ 6:31am 
yes. same too ((
Flam3 Apr 12, 2020 @ 6:33am 
It's back on sale again, so I'd assume there is a big influx of new players wanting to give it a go and that's why their site is down. Just need to be patient!
kasato181 Apr 12, 2020 @ 6:48am 
Hi there i bought Horizon DLC yesterday, the game wont launch the horizon only the standar version, ppl speak about key registration, i didnt get any, also tryed to link steam acc to frontier but i get error when i open frontier login, so look like the site not work, or?
Grimthane Apr 12, 2020 @ 7:14am 
Thanks for the replies guys, really appreciate the help!
Grimthane Apr 12, 2020 @ 7:18am 
Originally posted by Dolphin Bottlenose:
You have to create your Frontier account:
https://www.frontierstore.net/

And link your Steam account there:
https://support.frontier.co.uk/kb/faq.php?id=497

Then, if the game launcher doesn't show you the Steam Log In button, logout/relogin on the game launcher (Options on the top), and restart the launcher:
https://support.frontier.co.uk/kb/faq.php?id=277

This got it working, thanks for the help! you're more useful than the damn moderators.
Paul McNeilly Jul 14, 2021 @ 9:28pm 
I had the same problem, but I figured it out! You need to copy the CD key and click on the 'I have a CD key" button and then paste the key in. THEN you can create a frontier account.
Originally posted by Paul McNeilly:
I had the same problem, but I figured it out! You need to copy the CD key and click on the 'I have a CD key" button and then paste the key in. THEN you can create a frontier account.
CD keys are only available on Steam if you bought this game before April 2019. For purchases after that date there is not even a CD-Key option listed.
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Date Posted: Apr 12, 2020 @ 5:09am
Posts: 14