Elite Dangerous

Elite Dangerous

Uriel Dec 19, 2019 @ 1:08pm
Steam login to Frontier missing, game unregistered on Frontier ?
Allright, I'm at a loss here.

I purchased the game a while ago, and it has been in my backlog for a few months. Back then I launched it once to link it to my steam ccount, and that's pretty much all.

This evening, I wanted to start the game proper, and maybe I can, but I wanted to make sure everything is in order on my account(s). So, I launched the game launcher, clicked "my account", got sent to Frontier page, and there, there was an option to log with my Steam account. Tried that. Worked. Tried to get to the shop see how that worked, clicked some random item, got told I have no whatever currency it needs, clicked "buy some", didn't buy any but just for the sake of testing, it worked until then. Then, I closed the browser window, and everything went to ♥♥♥♥.

Now, I can't seem to find ANY way to log in using my Steam account. The option is never offered on any page I can find, "login" only asks me to enter my Frontier credentials, and there is no freaking way to get to log in with my Steam account, even if I'm actually logged in into Steam at the same time. It just doesn't seem to exist as an option.

So, tried to log in with my Frontier login and password. Of course I had forgotten my password, but I knew which email to use, so got it reset. And in my Frontier account, it appears I do not own the game. I have zero purchased product, zero CD key, zero anything. All the while, the launcher, from Steam, calls me by my full, real life name, and appears to be working... Except that I can't access anything from here, since trying to access anything tells me to connect to my Frontier account, which is empty. ANd I'd rather not try launching the game with that sorry state of things.

What the actual f*** ? An hour ago I was offered the option to login with my Steam account into the Frontier account, and now even the very option is gone, and my Frontier account doesn't know I own the game.
Last edited by Uriel; Dec 19, 2019 @ 1:11pm
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Showing 1-3 of 3 comments
Planewalker Dec 19, 2019 @ 2:32pm 
Options:

Game linked to steam via your fdev account. (check all the menus on the left side)
Keys entered in fdev account after rightclicking game in steam > keys > manage.
Launching the edlaunch.exe, and entering fdev acc info.

Send a ticket to support, remember that it is soon the holidays.
Use a Log out on the game launcher and you should be able to get the Steam Log In button on it:
https://support.frontier.co.uk/kb/faq.php?id=277
Uriel Dec 20, 2019 @ 10:51am 
Thanks for the info, guys. Apparently the game is working. For some reason, my Friontier account knows I have linked a Steam account, but has no idea I own the game. Still, since I own the game on Steam, it workes nonetheless. Weird, but hey, I'm not gonna try and fix something that works.
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Date Posted: Dec 19, 2019 @ 1:08pm
Posts: 3