DXGI factory problem

[Jaberwork]

When i launch the game a window open with the message "Couldn't create DXGI factory"
Any ideas?

[Dys]

None, but I get the exact same problem, so you're not alone there.
Looks like the game window is created, but then it just throws out that error and stops.

[ForceKin]

I'm having the same issue. Hopefully they sort it out with a patch quickly, or some workaround gets posted.

[mesutguven]

I have same problem... :-(

[76561198181853013]

Could you all submit a support ticket by visiting support.leosfortune.com OR emailing [e-mail]?

Please include your system specs, as well.

[Gostaklı]

i have problem, could not create DXGI factory ! :( O.M.G

[Twinbee]

Same problem here. I have Windows 7.

[Jaberwork]

Now the message is telling me to upgrade my windows :/
I'm running on win7, is that's already to old?
I've submit a ticket yesterday by the way.

[Bistouille]

Same problem here, an issue ?

[76561198181853013]

引用自 Cqpikw0w**：

Same problem here, an issue ?

We're looking into it. The best thing to do is send us your system specs right now, as we suspect it has to do with the version of Windows being run.

[Bistouille]

already send with a support ticket

[JPRAS]

same problem here, also sent a support ticket. shame there's no fix yet, really wanted to start playing

[altSHIFT1]

Problem solution: Update for Windows 7 x64, x86 https://www.microsoft.com/en-us/download/details.aspx?id=36805
1) Choose x64 or x86,
2) Download
3) Install
4) Restart the computer
5) Run game and play

[bruno]

Hello friends I try to install the update but says that my computer can not receive that update help me '-'

[Gostaklı]

fix ; https://www.youtube.com/watch?v=Vsy4mWlhxqA

[JPRAS]

Will there be an actual game update fix for this problem that doesn't involve updating Windows?