Dedicated Server Hangs

[Outlaw]

Not sure if this will do any good, but not a whole lot of options anymore.

Was playing on dedicated server using ASM. Got a notice an hour ago that S+ needed to be updated, server shutdown in 20 mins. Was like ok, we logged off and I manually shut the server down and restarted it. Now it hangs half way through the startup during the part where it says Server Is not set to official or running NewYearEvent argument.

Didnt change anything other than letting S+ update. Server is 357.4 and 0 mods out of date.

[Outlaw]

[2023.03.14-03.00.56:382][ 0]LogMemory: Platform Memory Stats for WindowsServer
[2023.03.14-03.00.56:382][ 0]LogMemory: Process Physical Memory: 67.65 MB used, 67.66 MB peak
[2023.03.14-03.00.56:382][ 0]LogMemory: Process Virtual Memory: 53.98 MB used, 54.12 MB peak
[2023.03.14-03.00.56:382][ 0]LogMemory: Physical Memory: 13359.51 MB used, 65474.68 MB total
[2023.03.14-03.00.56:382][ 0]LogMemory: Virtual Memory: 4492.51 MB used, 134217728.00 MB total
[2023.03.14-03.00.57:307][ 0]New Save Format enabled
[2023.03.14-03.00.57:308][ 0]ARK Version: 357.4
[2023.03.14-03.00.57:308][ 0]PID: 5728
[2023.03.14-03.01.45:960][ 0]Primal Game Data Took 46.55 seconds
[2023.03.14-03.02.15:550][ 0]SteamSocketsOpenSource: gethostname failed ()
[2023.03.14-03.02.51:866][ 0]Server: "Outlaw Fjordur" has successfully started!
[2023.03.14-03.02.51:983][ 0]ADayCycleManager Fjordur_DayCycle_C_0,
[2023.03.14-03.02.59:000][ 0]Commandline: Fjordur?listen?MultiHome=[HIDDEN IP INFO DISPLAYED HERE]MaxPlayers=15?AllowCrateSpawnsOnTopOfStructures=True -ForceAllowCaveFlyers -EnableIdlePlayerKick -clusterid=435503217 -ClusterDirOverride="C:\Program Files\ArkServer" -NoTransferFromFiltering -NoBattlEye -insecure -noantispeedhack -nocombineclientmoves -forcerespawndinos -nosteamclient -game -server -log
[2023.03.14-03.02.59:000][ 0]Full Startup: 124.58 seconds (BP compile: 0.00 seconds)
[2023.03.14-03.02.59:000][ 0]Number of cores 4
[2023.03.14-03.02.59:095][ 1]Server attempting to run new years event
[2023.03.14-03.02.59:095][ 1]Sever Is not set to official or running NewYearEvent argument
[2023.03.14-03.03.01:023][ 58]Set New Years event location: -109935 - 50367 - 5648

[Outlaw]

This is where it sits endlessly. If I look at my steam servers, I see it up and 0/15 players, when we open the game it cannot find any session.

[🦊 Hermit]

My own server says that about the new year event, has done that since several server updates ago. But it's not a hang, the server loads up and is running fine. I'm guessing that is what is happening here, just that Ark's broken server browser can't find it for some reason.

Have you tried joining directly from the Steam browser? Open Ark and get to the main menu, then ALT+TAB to the server view window, right click the server and select 'Connect to Server'. The game should automatically try to log in.

Failing that, have you checked the 'Favourites' and 'My Survivors' options on the drop down menu in the server browser? Does the server show up when you select those?

[Outlaw]

Originally posted by 🦊 Hermit:

My own server says that about the new year event, has done that since several server updates ago. But it's not a hang, the server loads up and is running fine. I'm guessing that is what is happening here, just that Ark's broken server browser can't find it for some reason.

Have you tried joining directly from the Steam browser? Open Ark and get to the main menu, then ALT+TAB to the server view window, right click the server and select 'Connect to Server'. The game should automatically try to log in.

Failing that, have you checked the 'Favourites' and 'My Survivors' options on the drop down menu in the server browser? Does the server show up when you select those?

When I try this it says mod mismatch...but I have verified the mods repeatedly...

I verified the mod just now also, Last updated 3/13/23 @ 9:28 and Last downloaded 3/13/28 @ 10:26....

Only mod that had an update was that s+ mod. No issues prior to tonight.

[Outlaw]

Found others with the same issue on the S+ forum after a bit, thanks again Hermit your crushing my issues!

[🦊 Hermit]

Perhaps something has glitched with the mod download and it has downloaded an older version? Or maybe one of the other mods corrupted somehow? I know we had an issue on our server recently when we updated a mod, and somehow the command line glitched and lost all mod IDs, so when we tried starting the server up all mod items/creatures vanished and we had to revert to backup after we fixed it.

I don't have any experience with ASM so I don't know how that handles mods, but is there any way to delete the server's mod files and force it to redownload them all from scratch? Perhaps that would force it to acquire the latest version or would fix any broken files.

Alternatively, if all else fails, perhaps you could copy the mod files from your client install and paste them into the server mods folder, see if that works?

EDIT: Oh you posted at the same time I did. Ah so it's an S+ issue then? Ok thanks for the info, and glad to help out a little^^

[Outlaw]

Originally posted by 🦊 Hermit:

Perhaps something has glitched with the mod download and it has downloaded an older version? Or maybe one of the other mods corrupted somehow? I know we had an issue on our server recently when we updated a mod, and somehow the command line glitched and lost all mod IDs, so when we tried starting the server up all mod items/creatures vanished and we had to revert to backup after we fixed it.

I don't have any experience with ASM so I don't know how that handles mods, but is there any way to delete the server's mod files and force it to redownload them all from scratch? Perhaps that would force it to acquire the latest version or would fix any broken files.

Alternatively, if all else fails, perhaps you could copy the mod files from your client install and paste them into the server mods folder, see if that works?

EDIT: Oh you posted at the same time I did. Ah so it's an S+ issue then? Ok thanks for the info, and glad to help out a little^^

Did you happen to get yours working? I am still trying to get mine going.

[🦊 Hermit]

We don't actually use S+ on our server (I personally prefer Super Structures), so our issue was not caused by this latest S+ glitch. It happened to us a couple of weeks ago, and once we reverted to backup and re-added the mod IDs everything worked fine yeah. Sorry to hear you're still having trouble though - I noticed Orionsun posted a workaround in the bugs section of his discussion board, has that not worked for you?

[Outlaw]

Originally posted by 🦊 Hermit:

We don't actually use S+ on our server (I personally prefer Super Structures), so our issue was not caused by this latest S+ glitch. It happened to us a couple of weeks ago, and once we reverted to backup and re-added the mod IDs everything worked fine yeah. Sorry to hear you're still having trouble though - I noticed Orionsun posted a workaround in the bugs section of his discussion board, has that not worked for you?

I didnt see anything he specifically posted...I will have to look again.

[🦊 Hermit]

This was the post I was referring to:

https://steamcommunity.com/workshop/filedetails/discussion/731604991/3781373416965413112/#c3781373416971669783