Call of Juarez: The Cartel

Call of Juarez: The Cartel

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John Smith Oct 14, 2018 @ 11:02am
Help with Sound Problems
At the menu of the Game and i guess 2 seconds after I started the game I can hear Sound. The charakters are talking and I hear the car driving at the beginning. But then the sound makes two bumps and then I hear nothing... There are tipps, that the game cant handle 7.1 serround sound, but I only have 2.1.. and have checked with a headset too, and it still cant play a sound...
Some other times I open the game, when the menu loaded the sound is very loud and brocken...
I tried some tips from others, like changing something with notepad ++ in the audio.scr, but nothing helped.
Can anyone help me please?
Last edited by John Smith; Oct 14, 2018 @ 11:31am
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Showing 1-7 of 7 comments
Bayesian Knight Feb 20, 2019 @ 7:52am 
I'm having the same problem. Did you ever solve this?
John Smith Feb 20, 2019 @ 10:34am 
No sorry. If you ever find a solution, please post it here
Have a nice day
mmustric Dec 18, 2019 @ 4:22pm 
Here is how I fixed the sound issue:
In windows 10 right click on the windows speaker icon in the icon tray on the bottom right corner of your task bar, select "Sounds". On the playback tab go to the Default Device, right click on it and choose configure speakers. Next choose 5.1 Surround. Then click Next a few times and Finish.
Mine was set at 7.1 and the game doesn't work with 7.1.
I only tested 5.1 but would presume that choosing Quadraphonic and Stereo would work too. Game sound ran flawlessly at the 5.1 setting but is horrific and sometimes has no sound with the 7.1 setting.

Let me know if you had success.

I use a Creative SB X-Fi card
Last edited by mmustric; Dec 18, 2019 @ 4:39pm
fireryone Apr 27, 2020 @ 4:14am 
TLDR: Try connecting a pair of cheap 2 channel Bluetooth headphones.

Initially I was getting terrible quality sound static over the audio.
And this is through my 2 speaker laptop speakers so no surround sound there to disable,
Then on starting the game I got no sound after the intro audio before the game play.
As with many others it just cuts out to no sound once the game shows you in the car.

I tried all the fixed posted for disabling sound devices and even tried disabling all other audio in Device Manager. Tried setting 16bit audio, Tried all the suggested API and config edits in audio.scr, marking it read only (as the game seems to override the file)
Even tried configs from other Chrome games that have similar sounding sound issues but no luck.
At one point I was able to get the menu audio to be clear intermittently on a booting up the game but still no sound in game (not sure what combo of tweaks that was).
Then the game stopped having sound in even the menus, Tried going back to default sound config and revalidating files, rebooting, but couldn't get back to even static in the menus.

(no other audio issues in windows)

So just to see what happens I connected my cheap Bluetooth headphones and you know what the game runs perfect sound through them even in game.

So if any one else has audio issues that none of the settings/tweaks are resolving try a pair of basic cheap Bluetooth headphones. Mine appear as "RAW Lounge Stereo" with 2 CH, 16bit, 44100Hz
Hope that helps someone else just trying to complete some games in their collection
ThreeSon Sep 30, 2021 @ 1:31am 
If anyone has another solution to this problem please post it here. mmustric's suggestion didn't work (I have 2.1 speakers) and I'm not going to buy another set of speakers just to play this one game.
mmustric Sep 30, 2021 @ 7:31am 
Hope you find a solution ThreeSon sorry my solution didn't work for you. I actually didn't finish this game yet so will go back to it at some point and can take another look.
fireryone Sep 30, 2021 @ 6:11pm 
I finished the game with headphones, and at times a separate Bluetooth speaker. It's an annoying bug.
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