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My GeForce 8400GS needs a DX11 for run, but I have only 12, because I uses Win10.
In your case it's your card, as the nvidia site specifications for it list it as "Full Microsoft® DirectX® 10 Support:
World's first DirectX 10 GPU with full Shader Model 4.0 support delivers unparalleled levels of graphics realism and film-quality effects." So you don't have a dx11 card, sorry, best refund if you can.
You can also still install dx 9 & 11 on windows 10 (it won't remove dx 12) so if totally uninstalling (and removing anything left over in the directory) doesn't help, try that from the offline dx installer.
Why Undead Labs don't make a update for resolve this problem?
The 980 is dx11 compliant and way more powerful than my 960, it shouldn't have any problems running the game. Something else is causng this. I would've suggested to reinstall the direct x drivers that's in the game folder, but was already mentioned that you've tried that already, so I'm kinda stumped here too.
edit:
nvm, that reply was for azuredreams. Another 'oops' for me.
edit 2:
Added a quote to the post that I was replying to to avoid any other confusion. XD
Since I got the replies mixed up, I just wanted to know if you did reinstall/repair direct x 11. If not, here's a link from the microsoft site for it: https://www.microsoft.com/en-us/download/details.aspx?id=17431
This problem still hit me..
I reinstall DX 9, 10, and 11 and no one works.
Chris already pointed out why your game won't launch at all, your card (GeForce 8400GS) isn't dx11 capable, you did not meet the minimum requirement. The 'fix' would be for you to upgrade to a dx11 card.