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I think the issue is the lack of build-up or training involving the methods required to solve certain portions of the puzzle. In Portal & Portal 2, the player is gradually taught all the techniques they will be required to utilize in order to advance. In Portal Stories: Mel, the player is thrown into the game under the assumption they have already played Portal 2 at the least, and have completed many of the community made puzzles available for it. The only instruction you receive is unneeded and comes in the form of a AI core telling you where to go or what to do; even though it is obvious.
That is what I think of the puzzles anyways, Some solutions I have never used anywhere before; though when I found the Portal Stories: Mel solution, I smiled at the simplicity of the idea.
That said, there will be a few instances where timing is key and you will only have one chance to do it. I haven't found a test that I was able to trap myself in, so there is that silver lining.
I am off to finish it right now. I think the server room level is frustrating, since I am unable to move properly or place the turret without it falling over because the room is cluttered & cramped.
Once I got past those three tests I haven't gotten stuck since, so far. Well, I've gotten stuck for 10 minutes thinking what I think I'm supposed to be doing is impossible only to have that "Duh!" moment, which is exactly what is supposed to happen.
No doubt this was tested by fellow Portal map makers and as such they could get into the head of the map maker and figure out the maps pretty quickly. Sit someone down who hasn't played Portal 2 in ages and the game is suddenly just a ton of brick walls that is going to just have people walk away.
Now granted it being Free is a massive point in the devs favour. I'm going to try and finish it but like Apature Tag If it just gets too annoying I have 200+ more other steam games to play and finish.
For any new techniques, we do try our best to showcase the skill (such as putting out fire with water, or picking up a physical box to enter a room) and these skills often carry on to the next tests.
Absolutely none of the tests require 'ninja' reflex skills or super precise clicks though; we've seen many people happily complete the game using controllers with slow analog speeds and we playtested it a lot to ensure this was possible. There are also no 'timed' tests that require you to do things quickly to succeed.
If people complain that they need those ninja skills to succeed, it's very likely they're attemping to solve the test in a crazy, unintended way. (we've seen a lot of people doing this on streams and let's plays) =P
That said; we have seen people complete the chambers in a lot of funny and unintended ways, but rest assured, they're all perfectly solvable with some logical thinking. (some people have even completed a few of the chambers without firing a single portal! Just jumping and using gels!)
From the feedback we've received, and seen first-hand on streams; the "AHA!" moment when people figure them out is extremely satisfying. ;)
This is the side effect you get when level designers and testers are all expert portal puzzle solvers. But who else could got and stay involved in making FREE portal mod during 4 years?
The good thing is the puzzles don't seems as hardcore as many, many community chambers (but still are sometimes very non-obvious).
The testing chamber where you had to soak the cube in the speedy gel and let it slide down the slope, that concept I'd never encountered and I doubt I would have solved it without looking it up.
Edit: None of that's a complaint, BTW. Great conversion and I don't mind if I have to look stuff up now and again. The ride is still good. :)
This thing was in Portal 2 coop, at least i remember it, and i didn't have serious problem with it.
BUT, i encountered some small but not good bugs =( and because of the bug with gravitation tunnel in one chamber(i think in chapter 3, Mel continued to fall somehow from gravitation tunnel, from 5th time it worked. IDK, random?!), and its stuck me for 30 minutes..
And second bug, in chapter 4, in one of the last hard chambers, i just fell through hole in the broken floor :D and have to reload last save
But that's it. 2 small bugs for 12 hours of gameplay, that's really nothing)