HUD/General on screen info., background music disappearing & Image freeze with Loading icon during normal gameplay

[Ryuk]

Hello,

I'm encountering issues like HUD missing / not shown after cut scenes, item icons after collection transparent (not shown, only border of them), background music depending of situations is missing, visual bug effects for roof doors on interaction (at the castle) character is going trough them like a ghost, in some cases NPC are blanked out (no details, like no visuals are loaded and have to wait for some time), while moving from point A to point B got freeze image with loading icon (again like I would have to wait for the visuals to be loaded from server ? isn't this a Single Player game ??).

I created a Ubisoft ticket to address them & I don't have a response yet, only a "Pending Review" with marked green thick as "workaround" available, but the workaround is a restart of the game when sometimes doesn't work, making it annoying and unplayable.

I really don't know what to do to enjoy this game without this bugs, because I like it and it makes sometimes difficult situations, not at all enjoyable.

I see majority of the people are pleased with the game & it's understandable I would be too.
What of those who has this issues ?? I wonder how many of you have this issues ?

[AmberlyVitel465]

I have this too, I've found that sometimes restarting the game helps.

[Dakota]

I have the same disappearing HUD issue and some other visual bugs, although the disappearing HUD is game-breaking. The only fix I've found for this is to restart the game entirely. It's quite annoying as it happens to me quite frequently (particularly after i edit the cosmetics of my character's clothing/weapons), about every 30-45 minutes.

Ubisoft's reply? "Check my system requirements" amongst other generic troubleshooting tips. I have a new i9-14900KF processor and a 4080 Super, so it's certainly not on my end. It's quite a shame because the game is actually pretty nice- when it's functioning. I'm hoping that they will eventually fix this so I can play the game!

[Ryuk]

Originally posted by Ryuk:

Hello,

I'm encountering issues like HUD missing / not shown after cut scenes, item icons after collection transparent (not shown, only border of them), background music depending of situations is missing, visual bug effects for roof doors on interaction (at the castle) character is going trough them like a ghost, in some cases NPC are blanked out (no details, like no visuals are loaded and have to wait for some time), while moving from point A to point B got freeze image with loading icon (again like I would have to wait for the visuals to be loaded from server ? isn't this a Single Player game ??).

I created a Ubisoft ticket to address them & I don't have a response yet, only a "Pending Review" with marked green thick as "workaround" available, but the workaround is a restart of the game when sometimes doesn't work, making it annoying and unplayable.

I really don't know what to do to enjoy this game without this bugs, because I like it and it makes sometimes difficult situations, not at all enjoyable.

I see majority of the people are pleased with the game & it's understandable I would be too.
What of those who has this issues ?? I wonder how many of you have this issues ?

Ok, so I got a response from the developer (either a truly human being or a bot.... no matter) the thing is, they proposed some ideas of trying to fix this and apparently it fixed the bugs (for me at least).
What I have tried is one of the suggestions made:
"If possible, try installing the game, Ubisoft Connect, and Steam on the same drive. For the best performance, we recommend using an SSD."
And it worked, truly I lost all the installed games & had to re-install them, but it worked. Since then I don't encounter this bugs/issues. In order not to loose the progression from the AC Shadows, save the files from the Ubisot location (check google for that).

[joridiculous]

Originally posted by Ryuk:

Originally posted by Ryuk:

Hello,

I'm encountering issues like HUD missing / not shown after cut scenes, item icons after collection transparent (not shown, only border of them), background music depending of situations is missing, visual bug effects for roof doors on interaction (at the castle) character is going trough them like a ghost, in some cases NPC are blanked out (no details, like no visuals are loaded and have to wait for some time), while moving from point A to point B got freeze image with loading icon (again like I would have to wait for the visuals to be loaded from server ? isn't this a Single Player game ??).

I created a Ubisoft ticket to address them & I don't have a response yet, only a "Pending Review" with marked green thick as "workaround" available, but the workaround is a restart of the game when sometimes doesn't work, making it annoying and unplayable.

I really don't know what to do to enjoy this game without this bugs, because I like it and it makes sometimes difficult situations, not at all enjoyable.

I see majority of the people are pleased with the game & it's understandable I would be too.
What of those who has this issues ?? I wonder how many of you have this issues ?

Ok, so I got a response from the developer (either a truly human being or a bot.... no matter) the thing is, they proposed some ideas of trying to fix this and apparently it fixed the bugs (for me at least).
What I have tried is one of the suggestions made:
"If possible, try installing the game, Ubisoft Connect, and Steam on the same drive. For the best performance, we recommend using an SSD."
And it worked, truly I lost all the installed games & had to re-install them, but it worked. Since then I don't encounter this bugs/issues. In order not to loose the progression from the AC Shadows, save the files from the Ubisot location (check google for that).

I dont have any of these issues at all.
Game and Connect are on two different drives (Both nvme's though, not that it really matters)