Latest Update broke my game (fatal error 11)

[Rena]

I downloaded the update and now I cant start the game anymore. It crashes immediately with the code fatal error crash 11
there goes my daily rewards!!!

any idea on how to fix this?

EDIT: running the analysis tool AND reinstalling the launcher did NOT fix the problem

[anyway]

Same, fatal error 6

[xBambooBaiT]

Same fatal error 11

[Alaskan Glitch]

Welcome to my world. I got this error immediately after an update in March 2016. It wasn't until August 2018 before I was able to play this game again.

[Rick The Punisher]

Because you need to make a ticket to the supports on the official sites not just sit yo asses and wait the problem getting fix 5 years later

[Rena]

Originally posted by Pogo:

Because you need to make a ticket to the supports on the official sites not just sit yo asses and wait the problem getting fix 5 years later

I opened a Ticket and they responded with "reinstall the launcher" - what I did, and it didnt fix my problem.

[nitnoid2002]

This has been an ongoing issue for years now. Every major update breaks the game. Minor updates run just fine. And its ALWAYS an issue for Steam players, not regular people who bought the game elsewhere. The fixes that people say will work here in the forums do not work, for me at least. I usually have to uninstall the game and the reinstall and everything works well until the next major update. Bethesda support falls short of any real fix for this.

[Diarmuhnd]

Originally posted by Rena:

I downloaded the update and now I cant start the game anymore. It crashes immediately with the code fatal error crash 11
there goes my daily rewards!!!

any idea on how to fix this?

EDIT: running the analysis tool AND reinstalling the launcher did NOT fix the problem

Sorry to ask, especially if you tried this already
.
Did you try the obscure fix " shut down your rig after closing Steam after doing the ESO game updates download and attempted fix? " (i saw a blurb on Reddit someone posted saying this worked for them, it actually worked for me, I have no clue why)

Then restart your rig. (Run some fast checks before opening Steam, just to make sure your rig is running clean).
Now open Steam.
Then run the ESO game launcher again. A new fix should download if its still broken.

I know its a long shot, but doing this made ESO work for me after having the same problem this latest update.

Welp , good luck, if this does not work I hope you find another solution.

[Rena]

Originally posted by Diarmuhnd:

Originally posted by Rena:

I downloaded the update and now I cant start the game anymore. It crashes immediately with the code fatal error crash 11
there goes my daily rewards!!!

any idea on how to fix this?

EDIT: running the analysis tool AND reinstalling the launcher did NOT fix the problem

Sorry to ask, especially if you tried this already
.
Did you try the obscure fix " shut down your rig after closing Steam after doing the ESO game updates download and attempted fix? " (i saw a blurb on Reddit someone posted saying this worked for them, it actually worked for me, I have no clue why)

Then restart your rig. (Run some fast checks before opening Steam, just to make sure your rig is running clean).
Now open Steam.
Then run the ESO game launcher again. A new fix should download if its still broken.

I know its a long shot, but doing this made ESO work for me after having the same problem this latest update.

Welp , good luck, if this does not work I hope you find another solution.

Hey there,

thank you for your suggestion. Unfortunately I've seen it too late, and I did what they recommend after I opened a ticket... I redownloaded the entire 79 gb Game :(

So if I will have this problem again in the future, I will keep you in mind, before reinstalling the entire game.

For everyone else who have this problem, you may try out Diarmuhnds suggestion. If this not helps try out the following.

1. delete the launcher folder from your PC
2. reinstall the launcher via steam, (go to your library, click on elder scrolls, and the download will start)

This CAN fix your problem.

If this not helps you may delete, and reinstall the entire game. This is what the support told me to do. And yeah... it worked. And it took just 24 hours to redownload the 79 gb -.-

I know this is very unfortunate but what will you do. I hope they find a better solution for this problem in the future. Thanks to everyone who was trying to help!

[nitnoid2002]

Yeah, none of those things actually work except uninstalling. Been this way for a long time, just not cost effective for them to fix. I guess they still need to spend all of their effort fixing FO76.

[Dulcey]

I had some issues with the update too (fatal error 11) however my problem turned out to be that my game let me press the "play" button BEFORE it had actually downloaded the update!

I had to repair my game twice before it was finally able to detect and download the new content. I've never had this issue before and it was very time consuming. I didn't miss any daily login rewards thankfully, but only because I had to leave it to repair and download all through the night and then the following day while I was at work. When I got home, it was done and worked perfectly with no more issues.

If I had the storage space, I'd back up all the game files! I've not been too unlucky with this game so far but it sounds like file corruption is pretty common with ESO updates.

[belmirp]

So this is I think 4th time that I am downloading the whole game. We had login issue for more than a month some times back. Then before 20 days their patch forced us to download the whole game again. And then this last patch is again breaking the game, and no solution works except, of course, download the whole ♥♥♥♥♥♥♥ game.

My only question is: ARE STEAM DEVELOPERS ALL RET4RDS?

[nitnoid2002]

Originally posted by belmirp:

So this is I think 4th time that I am downloading the whole game. We had login issue for more than a month some times back. Then before 20 days their patch forced us to download the whole game again. And then this last patch is again breaking the game, and no solution works except, of course, download the whole ♥♥♥♥♥♥♥ game.

My only question is: ARE STEAM DEVELOPERS ALL RET4RDS?

Its a problem with Zenimax. That and the problem of buying this game from Steam. The two don't mix well sometimes. I regret buying it here and should have gone straight to the Elder Scrolls Online website to purchase. Lesson learned.

[Rena]

Originally posted by nitnoid2002:

Originally posted by belmirp:

So this is I think 4th time that I am downloading the whole game. We had login issue for more than a month some times back. Then before 20 days their patch forced us to download the whole game again. And then this last patch is again breaking the game, and no solution works except, of course, download the whole ♥♥♥♥♥♥♥ game.

My only question is: ARE STEAM DEVELOPERS ALL RET4RDS?

Its a problem with Zenimax. That and the problem of buying this game from Steam. The two don't mix well sometimes. I regret buying it here and should have gone straight to the Elder Scrolls Online website to purchase. Lesson learned.

I understand but I just dont get why they sell it on steam when they cannot properly implement it. If this happens again in the future Im not sure if I will install it again. Im fairly new to the game, so Im not sure yet if its worth it to download 79 GB again and again.

[nitnoid2002]

Originally posted by Rena:

Originally posted by nitnoid2002:

Its a problem with Zenimax. That and the problem of buying this game from Steam. The two don't mix well sometimes. I regret buying it here and should have gone straight to the Elder Scrolls Online website to purchase. Lesson learned.

I understand but I just dont get why they sell it on steam when they cannot properly implement it. If this happens again in the future Im not sure if I will install it again. Im fairly new to the game, so Im not sure yet if its worth it to download 79 GB again and again.

I understand your pain. I have been there. In my opinion though, the game is worth it. If you have a friend to play with, its twice as fun.