Bug Reports

[cheru]

Please post all your bug reports here with screenshots, your PC specs and a crash report[cyberlink.com] if you get one.

[Afroscal]

This isn't really a bug (more of a translation error than anything) but the "Train Station" is spelled "Trayn Station" (or something along the lines of that) on the level screen. Thought you might want to know.

[cheru]

O.O
Can you show me a screenshot?

[Afroscal]

http://steamcommunity.com/sharedfiles/filedetails/?id=932881893

This also happens in New Game+ and Boss Rush

[StarForce]

The game crashes when trying to put it into fullscreen mode. I can't exactly get a screenshot of it though...my RAM is 8 GB and I have a AMD A8-7600 Radeon R7, with the processor speed of 3.1 GHz, so this computer should handle the game just fine (and it has).

Faulting application name: KeroBlaster.exe, version: 1.5.0.0, time stamp: 0x58983814
Faulting module name: KeroBlaster.exe, version: 1.5.0.0, time stamp: 0x58983814
Exception code: 0xc0000005

^^Crash report (I think this is it)

EDIT: After relaunching the game, it starts in fullscreen mode and can change the size functionally. I assume that the crash happens occasionally so maybe it should still be looked at, I don't know :P

[cheru]

Originally posted by Mr.McNinja:

http://steamcommunity.com/sharedfiles/filedetails/?id=932881893

This also happens in New Game+ and Boss Rush

Hi, just double checked the translation logs and its done in purpose! Basically it has a really strange name in Japanese which is basically along the same line as what was done in English.
So no worries :)

[cheru]

Originally posted by StarForce:

The game crashes when trying to put it into fullscreen mode. I can't exactly get a screenshot of it though...my RAM is 8 GB and I have a AMD A8-7600 Radeon R7, with the processor speed of 3.1 GHz, so this computer should handle the game just fine (and it has).

Faulting application name: KeroBlaster.exe, version: 1.5.0.0, time stamp: 0x58983814
Faulting module name: KeroBlaster.exe, version: 1.5.0.0, time stamp: 0x58983814
Exception code: 0xc0000005

^^Crash report (I think this is it)

EDIT: After relaunching the game, it starts in fullscreen mode and can change the size functionally. I assume that the crash happens occasionally so maybe it should still be looked at, I don't know :P

Interesting. Glad its working now. Thank you for making the report.
(also, yes that is the crash report, and thank you very much for posting it!!)

[cheru]

Originally posted by ZoddAngelus:

Getting Error : Initialize Game and FATAL ERROR when trying to launch the game. Any clue ?

What are your PC specs and are you getting a crash report?[www.cyberlink.com]
As a bonus, can you try verify your steam files and update your drivers.

[CDDB]

i get this same error; my files are verified and my drivers are up to date. no crash report. Win 7, radeon hd 7700

[SinSchism]

You can get detailed system specs by going to the top of Steam, clicking Help, then clicking System Information.

I can confirm that the crash on full screen (via ALT+ENTER) still exists. It brings up a fatal exception about the graphics, but that's it. It only occurs on first launch.

System information here: https://gist.github.com/MrSchism/fdbf4f96ec1b84675ff8f979256f824e

[cheru]

Hey, could you check if Pink Hour or Pink Heaven gives you the same error:

http://store.steampowered.com/app/409670/Pink_Hour/
http://store.steampowered.com/app/409690/Pink_Heaven/

Could you also check the following for me:

• Has your Antivirus blocked any of the files? You may have to add Kero Blaster to your exceptions list.
  
• Can you check your DirectX is up to date. I'm assuming you either have DirectX 11 or 12, in that case, you may not have any DirectX 9.0c dll files. Could you install the runtimes for these? (You can find them here[www.microsoft.com])
  
• Can you switch what graphics card the game is running on. (Here is a guide[support.lenovo.com])
  
• Can you change the GPU to your graphics card. (Here is a guide[support.serato.com])

[KuriChestnut]

This is more of a translation error, but in the end credits for when Kiyoko Kawanawa’s name shows up and her roles, the word Coordinate is misspelled as “Coodinate”.

[cheru]

Originally posted by Ophl:

This is more of a translation error, but in the end credits for when Kiyoko Kawanawa’s name shows up and her roles, the word Coordinate is misspelled as “Coodinate”.

Hi, thank you for pointing this out, it will be fixed in the next update

[Crashed]

Full screen has no V-sync on my computer. Window mode stutters, likely also due to no v-sync.

[cheru]

Originally posted by Crashed:

Full screen has no V-sync on my computer. Window mode stutters, likely also due to no v-sync.

Hi, could you first verify your steam files, then check your antivirus isn't blocking anything.
Then can you check your local files and install everything listed in the _CommonRedist folder.
Then, if that doesn't help sort out the problem, can you please post your PC specs.

[Crashed]

I'm not having trouble starting the game, I'm having screen tearing.
DirectX redist is up to date, and Visual C++ 2010 Redist (both x86 and x64) is properly installed.

My PC specs are as follows:
Windows 10 v1709 x64
Intel Core i7-7700k
48GB DDR4 RAM
NVIDIA GeForce GTX 1080, driver 390.77