Game won't open on Mac

[KetupatDad]

i just finished installing the new update, sounds awesome but the game won't open on my mac, please help, eager to play with the new update, thank you

[ko]

The 47님이 먼저 게시:

Hello guys!
We've been trying to reproduce this bug in our studio, but everything works just fine. If You could let me know if following those steps helps I would be grateful:
- Delete the game
- Install it one more time
- Right click on it -> Properties -> Local Files -> Verify Integrity of of game cache...
- Run the game
If following those 4 steps won't help You, then please take a look at this thread:
http://steamcommunity.com/app/282070/discussions/0/617320628066642121
and send us log to [e-mail]
We'll do our best to fix it as fast as we can!

Thanks for the reply. Tried the above steps several times but same issue. Also tried to generate a log file as in the link but can't find the ConsoleOutput file in the MacOS folder. Unless I'm mistaken log files are only created the next time you play the game but the issue is we can't start the game to begin with?

Only contents in my MacOS folder are libsteam_api.dylib and a Terminal file titled This_War_of_Mine containing the following:

2015-04-29 18:21:26.338 This_War_of_Mine[5322:507] OS X Version: 10.9.5 (0)
[S_API FAIL] SteamAPI_Init() failed; no appID found.
Either launch the game from Steam, or put the file steam_appid.txt containing the correct appID in your game folder.
KQ: Error reading KQ:Interrupted system call
logout

[Process completed]

Hope this helps. Game worked fine until update yesterday.

[The 47]

@ko The log from your terminal says, that your game files are dorrupted so simple reinstall should fix it, or that You're not running the game from Steam. If reinstall won't fix it, please make sure that your Steam client is up to date - Restart computer and run Steam one more time. If it won't fix the probem please let me know. Please try following steps that @maici has provided maybe they will help?

@maici Thanks for providing your steps to reproduce, I must say I'm a bit confused with all those restarts it has needed but I'm happy that it works just fine right now :)

[salviad]

The 47님이 먼저 게시:

Hello guys!
We've been trying to reproduce this bug in our studio, but everything works just fine. If You could let me know if following those steps helps I would be grateful:
- Delete the game
- Install it one more time
- Right click on it -> Properties -> Local Files -> Verify Integrity of of game cache...
- Run the game
If following those 4 steps won't help You, then please take a look at this thread:
http://steamcommunity.com/app/282070/discussions/0/617320628066642121
and send us log to [e-mail]
We'll do our best to fix it as fast as we can!

Thanks devs! EA has to take notes on how to make the community happy with quick fixes like these! Now I can enjoy the game once more.

P.S Worked just by:
1. Delete
2. Reinstall
3. Veirfy Properties
4. Open

[Sourstash]

Had this problem after selecting to go offline in steam, trying some of these over again.

[Sourstash]

Works now for me, i just reinstalled it. It crashes however everytime I exit out the game.

[KetupatDad]

Solved the problem after delete, reinstall and verify game caches. Thanks

[telgalad]

Correct, this can be fixed by uninstalling/reinstalling the game. It failed to open on my mac or my windows xp machine. After reinstalling it now works on both.

[Nord]

Did all what have been written - nothing helped... The game won't start. Trying to start it on Windows 7 (x64)

[a nameless ghoul]

The 47님이 먼저 게시:

Hello guys!
We've been trying to reproduce this bug in our studio, but everything works just fine. If You could let me know if following those steps helps I would be grateful:
- Delete the game
- Install it one more time
- Right click on it -> Properties -> Local Files -> Verify Integrity of of game cache...
- Run the game
If following those 4 steps won't help You, then please take a look at this thread:
http://steamcommunity.com/app/282070/discussions/0/617320628066642121
and send us log to [e-mail]
We'll do our best to fix it as fast as we can!

I did everything listed and the game still will not load, even though running the "verify integrity of game cache" said everything was fine and was there but when I tried to run the game I got the exact same error message. There was a link to a thread on how to find what's on the terminal for the game and this is what I saw:

michelles-mbp:~ Michelle$ /Users/Michelle/Library/Application\ Support/Steam/SteamApps/common/This\ War\ of\ Mine/This\ War\ of\ Mine.app/Contents/MacOS/This_War_of_Mine ; exit;

objc[3491]: Class CKClientDispatch is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit and /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit. One of the two will be used. Which one is undefined.

2015-04-29 18:44:27.355 This_War_of_Mine[3491:507] OS X Version: 10.9.5 (0)

[S_API FAIL] SteamAPI_Init() failed; no appID found.

Either launch the game from Steam, or put the file steam_appid.txt containing the correct appID in your game folder.

KQ: Error reading KQ:Interrupted system call

logout



[Process completed]

Also when I started up the terminal, the game tried to load and I saw the window for it on my screen but it disappeared within a few seconds. I've tried the listed steps multiple times, even restarting my Mac and Steam multiple times. Nothing is fixing the issue for me. The game still will not load. It was working just fine before the update but now it seems the update has completely broken the game for Mac. I've never had this problem before with the previous updates. There are no viruses on my computer, I've checked, and all of my other installed games run perfectly fine. What's the issue and is it going to be fixed? It's more than a disappointment that this update is the one I was looking forward to and it breaks the game.

[mapping3]

My first experience with STEAM. Previously downloaded Steam and then this game--LOOOONNNNGGG downloads.Then a day later sit down with spouse to play, but wait- delay 30 minutes for a download I have no say in and ....the game does not load anymore. It loaded once after original download so it is the update. SO Using STEAM on a MAC: 0 for 1. Have I wasted my money?!

[ko]

The 47님이 먼저 게시:

@ko The log from your terminal says, that your game files are dorrupted so simple reinstall should fix it, or that You're not running the game from Steam. If reinstall won't fix it, please make sure that your Steam client is up to date - Restart computer and run Steam one more time. If it won't fix the probem please let me know. Please try following steps that @maici has provided maybe they will help?

@maici Thanks for providing your steps to reproduce, I must say I'm a bit confused with all those restarts it has needed but I'm happy that it works just fine right now :)

The extra restart after reinstalling did it, though now every time I exit the game I get a problem report saying that the application quit unexpectedly.

[burlybirdie]

Did up to step 2 and the game now runs for me as well, but it's not so fun getting punched to death! :)

[ZULU_0001]

same thing, wont start on Mac

[mightycanada]

Okay, so far what I've observed is that deleting the game, and reinstalling it makes it work once. Then, once you exit the game, the issue of the game refusing to start comes back up again. I've also noted that the game fails to start initiallly even after you've reinstalled the game. Rather, you have to x out the error messages and hit the play button again.

[Lymmea]

mightycanada님이 먼저 게시:

Okay, so far what I've observed is that deleting the game, and reinstalling it makes it work once. Then, once you exit the game, the issue of the game refusing to start comes back up again. I've also noted that the game fails to start initiallly even after you've reinstalled the game. Rather, you have to x out the error messages and hit the play button again.

Exact same issues as this poster. Deleted local files and reinstalled, got the error message again. But the second time I hit play, it started up. I guess this means I shouldn't quit the game unless I want to spend an hour or so re-installing it every time I want to play again...

ETA: Okay, it appears that restarting your computer is indeed critical to the process. After re-installing and verifying the game cache, I was still having problems, but once I restarted, the game began functioning normally again.

The process I used:

1) Right click This War of Mine in the Library. Go to Properties.
2) Go to the Local Files tab.
3) Delete Local Game Content. (This doesn't affect your achievements or, as far as I can tell, your game data, so no worries.)
4) Re-install the game.
5) Return to the Local Files tab, and this time Verify Integrity of Game Cache.
6) **RESTART YOUR COMPUTER.**
7) The game should now be functioning properly.