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I went into Program Files (x86) > userdata > then navigated to 2677660 and deleted the save game slots
The game then opened after I disabled the cloud sync in steam
the problem I have now is that i cant get past the first mission or i get the message:
"Your current game is damaged and cannot be loaded. You will not be able to play this save, chose a different slot, rollback or start a new game."
Honestly this has been my worst experience ever playing a game - even though the game itself looks pretty good
I feel like something hasn't been tested here!! but finally sorted
Just downloaded it onto my laptop and had the same crashing issues. Did this exact same thing again, and it worked!
It appears this issue can appear anytime there's an update to the Xbox app that is pending, so if you hit this issue, even after you've been playing the game, or if this happens on first startup, the issue is likely still the Xbox app update blocking the GameRepair service from performing its checks and hanging up the startup of the game. This is clearly a QA test case they didn't account for.
Please note that this is not the same issue is the gaming launching to a blank screen or hanging after the logo screen,
Hopefully this helps those who hit this issue.
I love you so much. This fixed it