Error Report - anyone understanding the cause of the error?

[dani.ettlin86]

Hi there

I have quite a problem with one of my save games after the Roads & Vehicles Update:

The game does not load. Loading process remains stuck half ways. Initially the game crashed and I receive the following error report:

Unfortunately, I do not really understand from the report what the root cause of the problem is. I did some partition shift and now have more than enough RAM available, but did not help.

Any ideas?

Thanks a lot, really appreciate any input

Best, Dani


========== OUTPUTING STACK TRACE ==================

ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785D79722)
0x00007FF785D79722 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785D76D29)
0x00007FF785D76D29 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785D76D75)
0x00007FF785D76D75 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B9032B)
0x00007FF785B9032B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B7E2EE)
0x00007FF785B7E2EE (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B7E53D)
0x00007FF785B7E53D (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B7E97D)
0x00007FF785B7E97D (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B7F17B)
0x00007FF785B7F17B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7857E0591)
0x00007FF7857E0591 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7857345BB)
0x00007FF7857345BB (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7857350F5)
0x00007FF7857350F5 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785737B89)
0x00007FF785737B89 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B63C2F)
0x00007FF785B63C2F (Cities)
0x00000000F71E0ECB (Mono JIT Code) (wrapper managed-to-native) UnityEngine.Texture2D:LoadRawTextureData_ImplArray (byte[])
0x00000000F71E0E05 (Mono JIT Code) UnityEngine.Texture2D:LoadRawTextureData (byte[])
0x00000000F71E0858 (Mono JIT Code) ColossalFramework.Importers.Image:CreateTexture (bool)
0x00000000F71E011B (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:DeserializeTexture (ColossalFramework.Packaging.Package,ColossalFramework.Packaging.PackageReader)
0x000000003040DFA2 (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:Deserialize (ColossalFramework.Packaging.Package,ColossalFramework.Packaging.PackageReader)
0x000000003040DDD3 (Mono JIT Code) ColossalFramework.Packaging.Package:DeserializeAsset (System.IO.Stream)
0x000000003038C7D5 (Mono JIT Code) ColossalFramework.Packaging.Package:Instantiate (ColossalFramework.Packaging.Package/Asset)
0x000000003038C6FA (Mono JIT Code) ColossalFramework.Packaging.Package/Asset:Instantiate ()
0x000000003038C621 (Mono JIT Code) ColossalFramework.Packaging.Package/Asset:Instantiate<object> ()
0x00000000BAB01519 (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:DeserializeMaterial (ColossalFramework.Packaging.Package,ColossalFramework.Packaging.PackageReader)
0x000000003040DF6A (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:Deserialize (ColossalFramework.Packaging.Package,ColossalFramework.Packaging.PackageReader)
0x000000003040DDD3 (Mono JIT Code) ColossalFramework.Packaging.Package:DeserializeAsset (System.IO.Stream)
0x000000003038C7D5 (Mono JIT Code) ColossalFramework.Packaging.Package:Instantiate (ColossalFramework.Packaging.Package/Asset)
0x000000003038C6FA (Mono JIT Code) ColossalFramework.Packaging.Package/Asset:Instantiate ()
0x000000003038C621 (Mono JIT Code) ColossalFramework.Packaging.Package/Asset:Instantiate<object> ()
0x00000000BAB0119B (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:DeserializeMeshRenderer (ColossalFramework.Packaging.Package,UnityEngine.MeshRenderer,ColossalFramework.Packaging.PackageReader)
0x00000000BAAFF9A3 (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:DeserializeComponent (ColossalFramework.Packaging.Package,UnityEngine.GameObject,ColossalFramework.Packaging.PackageReader)
0x00000000BAAFF6AA (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:DeserializeGameObject (ColossalFramework.Packaging.Package,ColossalFramework.Packaging.PackageReader)
0x000000003040DF12 (Mono JIT Code) ColossalFramework.Packaging.PackageDeserializer:Deserialize (ColossalFramework.Packaging.Package,ColossalFramework.Packaging.PackageReader)
0x000000003040DDD3 (Mono JIT Code) ColossalFramework.Packaging.Package:DeserializeAsset (System.IO.Stream)
0x000000003038C7D5 (Mono JIT Code) ColossalFramework.Packaging.Package:Instantiate (ColossalFramework.Packaging.Package/Asset)
0x000000003038C6FA (Mono JIT Code) ColossalFramework.Packaging.Package/Asset:Instantiate ()
0x000000003038C621 (Mono JIT Code) ColossalFramework.Packaging.Package/Asset:Instantiate<object> ()
0x00000000BAAF426A (Mono JIT Code) LoadingManager/<LoadCustomContent>c__Iterator5:MoveNext ()
0x00000000303C461B (Mono JIT Code) LoadingManager:Update ()
0x0000000006DA050B (Mono JIT Code) (wrapper runtime-invoke) object:runtime_invoke_void__this__ (object,intptr,intptr,intptr)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFA20045CDF)
0x00007FFA20045CDF (mono)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFA1FF98499)
0x00007FFA1FF98499 (mono)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785994954)
0x00007FF785994954 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF78598FC2A)
0x00007FF78598FC2A (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B984C7)
0x00007FF785B984C7 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785B9B3D5)
0x00007FF785B9B3D5 (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785608A0F)
0x00007FF785608A0F (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF78582706B)
0x00007FF78582706B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7853BB56B)
0x00007FF7853BB56B (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7853BB75A)
0x00007FF7853BB75A (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF7853CF58D)
0x00007FF7853CF58D (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF785D76A0C)
0x00007FF785D76A0C (Cities)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFA8CC55550)
0x00007FFA8CC55550 (KERNEL32)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFA8D78485B)
0x00007FFA8D78485B (ntdll)

========== END OF STACKTRACE ===========

**** Crash! ****

[dani.ettlin86]

All clear, thanks for the information! Created a recent output log: you should be able to download it here: https://file.io/KuXcAIOgZwNQ or here https://file.io/gmCd5wi1m33C

(as I dont have a plan the file will be auto deleted after 1 download)

Best regards

Dani

[Trouter]

I was able to take a look at this log. What I'm seeing is several errors occuring while loading mods. If you look at the file there will be instances like this that you can see:

Unknown prefab: 2223920974.Tram  [Serialization]
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Simulation error: Object reference not set to an instance of an object
  at NetNode.UpdateTags (UInt16 nodeID) [0x00000] in <filename unknown>:0 
  at NetManager+Data.AfterDeserialize (ColossalFramework.IO.DataSerializer s) [0x00000] in <filename unknown>:0 
  at ColossalFramework.IO.DataSerializer.Deserialize[Data] (System.IO.Stream stream, Mode mode, ColossalFramework.IO.LegacyResolverHandler customResolver) [0x00000] in <filename unknown>:0 
  at ColossalFramework.IO.DataSerializer.Deserialize[Data] (System.IO.Stream stream, Mode mode) [0x00000] in <filename unknown>:0 
  at LoadingManager+<LoadSimulationData>c__IteratorB.MoveNext () [0x00000] in <filename unknown>:0 
  at AsyncTask.Execute () [0x00000] in <filename unknown>:0   [Core]

For this if we lookup what this mod is (using the mod number), it is this:
Glass- Cube- Metro- Station 2.0

So for this example, you could try to remove it to see if it helps the load.

There is a similar error that appears after "More CitizenUnits" loads. I was originally going to suggest removing this mod as well, but after reading the description for the mod, it states that you have to keep running the mod, or the city will break. If removing the other mod doesn't help with loading the mod, you might need to contact the author of CitizenUnits mod and see if they will take a look over your output log file.

One other thing you can try is to install the "Loading Screen Mod". This has an option to run in "Safe mode" which might be enough to get you in the game, but I'd recommend you check all the mods that are causing "Simulation error"s in your error log.

https://steamcommunity.com/sharedfiles/filedetails/?id=2858591409

[dani.ettlin86]

Hi Trouter

Thanks a lot for looking at the file and the advice regarding the mods - much appreciated!

Let me do a proper clean-up of all the Mods and workshop assets - this might take some time, but I will certainly let you know whether I succeed.

Best, Dani

[dani.ettlin86]

H Trouter

Trying to understand the output log a bit better.

How exactly can I identify an issue with a prop/ custom asset?

In below example, e.g., would "No probs placed" be an issue that could prevent the savegame from loading?

------------------------

Loading custom asset Riverport3_Data from 868543426 [Modding]

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

DDS
DDS
DDS
DDS
Loading custom asset Riverport4_Data from 868543426 [Modding]

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

No props placed: 868543426.Riverport4_Data [Core]

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Loading custom asset Riverport2nd_Data from 868543426 [Modding]

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

DDS
DDS
DDS
DDS
DDS
DDS
Loading custom asset Doctor's Office Glass_Data from 1090103730 [Modding]

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

DDS
DDS
DDS
DDS
DDS
DDS
No props placed: 1090103730.Doctor's Office Glass_Data [Core]

[dani.ettlin86]

이 댓글은 자동화된 콘텐츠 확인 시스템의 분석을 기다리고 있습니다. 정보 도용을 위한 웹사이트 링크와 같이 유해한 콘텐츠가 포함되어 있지 않은 것으로 확인될 때까지, 일시적으로 숨김 처리됩니다.

[Trouter]

In the example you posted, you can disregard the "no props placed" message. I see those in my log and the city loads fine.

[Trouter]

I've looked at your latest log. It wasn't posting on Steam(waiting analysis it states), but I was able to find a way to extract the link from the message.

The most obvious error I'm seeing in this log is:

System.NullReferenceException: Loading custom asset failed [HST Track (Two Way)_pillar_0]
Object reference not set to an instance of an object  [Modding]

This seems to be from the mod "High Speed Train Track (Two Way)". Try removing that to see if it helps?

[Trouter]

Can you also post your CompatibilityReport.html file? I'd like to double check that file over for you.

[dani.ettlin86]

Hi Trouter

Latest Update:

- I managed to load the game. However, some roads and transportation lines (esp bus lines and metro lines) appear to be gone, I guess that's due to a mod which went missing after deleted some mods based on the compatibility report or a misssing asset.

Latest compatibility report looks fine: https://file.io/DmEvtuKn3S2a

[Trouter]

Glad to hear it is back up and running - definately a good sign. Yes, with the missing mods, you may have to reconstruct the missing parts with other assets, or you could try to add one mod/asset back at a time to see if it still loads.

[dani.ettlin86]

Good news - the city is back

Re-installed some mods and road/ transport networks assets which had gone missing

To precent similiar issues at the next game update it‘s probably good to conduct a thorough review of the mod and asset portfolio.

Do you happen to know a good method to order all assets by their file size an RAM requirement - if this is possible at all?

And also: THANKS a lot for all your advice and support! Really grateful! And I learnt a lot of useful stuff!

Cheers and have a great weekend!

[Trouter]

Cool, glad you have the city back. I know how frustrating it can be to have a city that is not working.

dani.ettlin86님이 먼저 게시:

Good news - the city is back
Do you happen to know a good method to order all assets by their file size an RAM requirement - if this is possible at all?

I found this tip on that - this will show all the mod files listed by the size they take on the HD (which should work as an approximation of how much memory they will use):

Go to "Your Steam install folder\steamapps\workshop\content\255710", search for the *.crp and arrange them by size.

You can also use the "Mesh Info" mod. This will allow you to see how large of textures and polys a given asset uses while in the game. I have this mod installed and it seems to not cause any issues even though it hasn't been updated in some time.

https://steamcommunity.com/sharedfiles/filedetails/?id=453956891

[dani.ettlin86]

Thank you Trouter, once again very helpful!

Best, D