Mobiamo mobile payment not work

[Morsay]

Hello sorry for my bad english, im French.

When i try to buy ems with mobiamo payment it not work, they ask me my number and when i click OK they redirect me on a page with this message : Transaction wasn't completed!.


Thanks for you'r help

[Morsay]

U have a problem with you'r payment wallet i guess

https://api.paymentwall.com/api/paymentpingback/mobile-gateway-fail

[76561198349709834]

Hello,

Sorry to hear that - Do you have the option to try out another payment option to finish the transaction?

Cheers,

Stefan

[Morsay]

Nop, i just got this message that i linked above.

[76561198349709834]

Hello Morsay,

Mobiamo is listed as an option, but I can't quite say why it is not working in your case. The accepted payment methods for France are listed here: {ENLACE ELIMINADO}https://www.paymentwall.com/en/payment-methods/france

Can you tell me where you're trying to complete the payment (Steam or the Website)? Then we can look the account up and check it.

Cheers,

Stefan

[Morsay]

I try to complet on the website

[76561198349709834]

Hello Morsay,

I checked the account but there is nothing that I can see that could cause the issue. Could you please open a ticket with customer support? They're going to look into it and hopefully will be able to fix it for you.

{ENLACE ELIMINADO}http://support.thehunter.com/hc/en-us/requests/new

Thank you,

Stefan