Cant select a playlist to find an online match

[ManyEagles]

I can't find an online match because it won't let me select a playlist. It just says it's loading the playlists forever and keeps telling me to select one. It's been like this since the patch dropped. Anyone else have this problem? I'm desperate for a solution.

image of the problem: https://i.imgur.com/kRlK9qr.jpg

[ManyEagles]

1. U.S East I believe. I'm in Ontario.
2. Tek Savvy
3. https://pastebin.com/XMrghWVV

[ThreeSon]

Also just tested on my computer:

There is no trouble joining a public match if I am in a party - As long as the party leader is someone other than me, that person can search for and pull me into a match with no problem.

Creating or joining a private match also works fine.

The only problem is that the public playlists do not display. I hope that helps narrow down what the issue could be.

[Pantalones]

Dirkened eredeti hozzászólása:

Okay guys, since the patch hasn't changed anything, it would be really helpful if I could collect some more diagnostic information:

1. Which region are you playing from
2. Who is your ISP
3. Logs

Logs are found in <My Documents>\My Games\Rocket League\TAGame\Logs\
Then you can copy the contents into pastebin.com and send me the file link.
Thanks! [/qu

Dirkened eredeti hozzászólása:

Okay guys, since the patch hasn't changed anything, it would be really helpful if I could collect some more diagnostic information:

1. Which region are you playing from
2. Who is your ISP
3. Logs

Logs are found in <My Documents>\My Games\Rocket League\TAGame\Logs\
Then you can copy the contents into pastebin.com and send me the file link.
Thanks!

1 europe ( england)
2 Sky
3 https://pastebin.com/v3aQsg3v

[Pantalones]

Pantalones eredeti hozzászólása:

Dirkened eredeti hozzászólása:

Okay guys, since the patch hasn't changed anything, it would be really helpful if I could collect some more diagnostic information:

1. Which region are you playing from
2. Who is your ISP
3. Logs

Logs are found in <My Documents>\My Games\Rocket League\TAGame\Logs\
Then you can copy the contents into pastebin.com and send me the file link.
Thanks! [/qu

1 europe ( england)
2 Sky
3 https://pastebin.com/v3aQsg3v

pls help us

[ThreeSon]

@Dirkened

I have just dug out my laptop computer (Windows 7), which hasn't been used in several months. I don't think Rocket League had ever been installed on it. I started it up, updated Steam, installed Rocket League and ran it.

Same problem. I'm logged in but the playlists will not load.

I'm using the laptop over wi fi from the same router that my primary desktop PC is hooked up to (via ethernet cable). I will try to get the laptop to another location in town and see if I have the same issue there.

So, 99% chance this is a network or account-related problem, not hardware or software.

[Pantalones]

ThreeSon eredeti hozzászólása:

@Dirkened

I have just dug out my laptop computer (Windows 7), which hasn't been used in several months. I don't think Rocket League had ever been installed on it. I started it up, updated Steam, installed Rocket League and ran it.

Same problem. I'm logged in but the playlists will not load.

I'm using the laptop over wi fi from the same router that my primary desktop PC is hooked up to (via ethernet cable). I will try to get the laptop to another location in town and see if I have the same issue there.

So, 99% chance this is a network or account-related problem, not hardware or software.

good information but dont you think its quite a coincidense that allot of people would have the same problem of internet routers arround the world at the exactly the same time we update our patch. just saying

[ThreeSon]

Pantalones eredeti hozzászólása:

ThreeSon eredeti hozzászólása:

@Dirkened

I have just dug out my laptop computer (Windows 7), which hasn't been used in several months. I don't think Rocket League had ever been installed on it. I started it up, updated Steam, installed Rocket League and ran it.

Same problem. I'm logged in but the playlists will not load.

I'm using the laptop over wi fi from the same router that my primary desktop PC is hooked up to (via ethernet cable). I will try to get the laptop to another location in town and see if I have the same issue there.

So, 99% chance this is a network or account-related problem, not hardware or software.

good information but dont you think its quite a coincidense that allot of people would have the same problem of internet routers arround the world at the exactly the same time we update our patch. just saying

Right. So really this is almost certainly a problem that is related to either our Steam accounts or Rocket League accounts. Some change Psyonix made related to the playlists in the season 4 update that is incompatible with this certain group of people.

Looking at the few .log files that have been posted, the only common factor I've seen so far is that the cloud storage is nearly full for all of us (close to the 100 MB limit), but I doubt that could be the issue because it would be the same for a lot more people.

[Pantalones]

ThreeSon eredeti hozzászólása:

Pantalones eredeti hozzászólása:

good information but dont you think its quite a coincidense that allot of people would have the same problem of internet routers arround the world at the exactly the same time we update our patch. just saying

Right. So really this is almost certainly a problem that is related to either our Steam accounts or Rocket League accounts. Some change Psyonix made related to the playlists in the season 4 update that is incompatible with this certain group of people.

Looking at the few .log files that have been posted, the only common factor I've seen so far is that the cloud storage is nearly full for all of us (close to the 100 MB limit), but I doubt that could be the issue because it would be the same for a lot more people.

i think this is a bug related to either steam or psyonics due to all of us are steam users ( i think) but im betting on psyonics. ps thers no way to know if playstation or xbox users are geting the same problem?

[ThreeSon]

Pantalones eredeti hozzászólása:

ThreeSon eredeti hozzászólása:

Right. So really this is almost certainly a problem that is related to either our Steam accounts or Rocket League accounts. Some change Psyonix made related to the playlists in the season 4 update that is incompatible with this certain group of people.

Looking at the few .log files that have been posted, the only common factor I've seen so far is that the cloud storage is nearly full for all of us (close to the 100 MB limit), but I doubt that could be the issue because it would be the same for a lot more people.

i think this is a bug related to either steam or psyonics due to all of us are steam users ( i think) but im betting on psyonics. ps thers no way to know if playstation or xbox users are geting the same problem?

Only Psyonix would know that, but the only people I've seen report this problem so far (including on Reddit) are PC users.

[Pantalones]

ThreeSon eredeti hozzászólása:

Pantalones eredeti hozzászólása:

i think this is a bug related to either steam or psyonics due to all of us are steam users ( i think) but im betting on psyonics. ps thers no way to know if playstation or xbox users are geting the same problem?

Only Psyonix would know that, but the only people I've seen report this problem so far (including on Reddit) are PC users.

is ther any way to know if steam updated somethimg at the same time the dropshot ?

[random0zero]

Hey guys, I got everything working again. I'm on Windows 10 and had to run Windows Updates to get things up to date. Something in the newest RL update must use something from a recent Windows Update(I think there was a new one the day before Dropshot released). I would say double check that. If you're up to date, make sure you have Internet Explorer 11 and it's up to date, too. I asked around and regardless of Windows version, all my friends have IE11 installed.

I hope that helps. Good luck.

[Denekrid]

ThreeSon eredeti hozzászólása:

Also just tested on my computer:

There is no trouble joining a public match if I am in a party - As long as the party leader is someone other than me, that person can search for and pull me into a match with no problem.

Creating or joining a private match also works fine.

The only problem is that the public playlists do not display. I hope that helps narrow down what the issue could be.

Are you able to get a log from an instance where a party leader can queue you into a match but you cannot?

[ThreeSon]

random0zero eredeti hozzászólása:

Hey guys, I got everything working again. I'm on Windows 10 and had to run Windows Updates to get things up to date. Something in the newest RL update must use something from a recent Windows Update(I think there was a new one the day before Dropshot released). I would say double check that. If you're up to date, make sure you have Internet Explorer 11 and it's up to date, too. I asked around and regardless of Windows version, all my friends have IE11 installed.

I hope that helps. Good luck.

I already tried updating to IE 11 on my PC, but that did not fix the problem. Someone else mentioned this as a possible fix earlier.

There may be some other update that needs to be installed, but everything on my PC is up to date, except for one update - KB 2670838 - which is a update related to graphics that could not possibly be the cause of the problem, because all Windows 10 users already have it installed.

[ThreeSon]

Dirkened eredeti hozzászólása:

ThreeSon eredeti hozzászólása:

Also just tested on my computer:

There is no trouble joining a public match if I am in a party - As long as the party leader is someone other than me, that person can search for and pull me into a match with no problem.

Creating or joining a private match also works fine.

The only problem is that the public playlists do not display. I hope that helps narrow down what the issue could be.

Are you able to get a log from an instance where a party leader can queue you into a match but you cannot?

You want the log from my computer, right? Not from the party leader?

[ThreeSon]

Dirkened eredeti hozzászólása:

ThreeSon eredeti hozzászólása:

Also just tested on my computer:

There is no trouble joining a public match if I am in a party - As long as the party leader is someone other than me, that person can search for and pull me into a match with no problem.

Creating or joining a private match also works fine.

The only problem is that the public playlists do not display. I hope that helps narrow down what the issue could be.

Are you able to get a log from an instance where a party leader can queue you into a match but you cannot?

Here is the log file: https://pastebin.com/xT6Tcp5w

This is what happened:

- I started Rocket League
- Invited a party member
- Made him the party leader
- He searched for a 2v2 casual match, which we both joined
- Once we were in the match and the countdown ended, I quit the match and exited Rocket League

Let me know if that's not what you were looking for. I deleted instances of my Steam username and SteamID from the log file. If you need a clean one I can provide that to you.