new update causing a crash blue screen

[theonlyspicekitty]

Wednesday morning i had a Windows 10 commutative update, Wednesday night when i went into 7 days to die , my Game Crashed after 1 minute of play time, i uninstalled game, made sure it was completely out of my computer, restarted computer, then re-installed 7 days and it still Cashes, any ideas ? i keep getting the Blue Screen and a Message i need to Restart my Computer, before the update i have over 600 hours in the game, all i can figure its was the Update , my computer said i needed .

[Desert Rat]

I've never heard of a "commutative" update. I'm guessing you mean "cumulative." Regardless, I've played thousands of hours in this game and I've never had this happen. Did you happen to look at the game's log files to see what it was doing, or look at your computer's Event Viewer?

Does the game crash at the same point every time? What version of the game are you playing? Are you using Antivirus software? You should really provide more details if you want help.

[GinsengSamurai]

What is the error code for the BSOD? Besides the Event Viewer and game log, you can press the keyboard's pause key at the BSOD and note down the error code.

[James]

Originally posted by theonlyspicekitty:

Wednesday morning i had a Windows 10 commutative update, Wednesday night when i went into 7 days to die , my Game Crashed after 1 minute of play time, i uninstalled game, made sure it was completely out of my computer, restarted computer, then re-installed 7 days and it still Cashes, any ideas ? i keep getting the Blue Screen and a Message i need to Restart my Computer, before the update i have over 600 hours in the game, all i can figure its was the Update , my computer said i needed .

Posting a logfile will help and save time.

https://steamcommunity.com/app/251570/discussions/1/3110269850346164467/

[theonlyspicekitty]

yes it is a cumulative update, i am playing alpha 21.2 i think ? i looked at the viewer, and since i dont know what im looking for its all jiberish to me , lol i did see allot of errors, the game is crashing 1-2 minute into game, i do have a anti-virus running, it was never a issue until the update on the 12 of this month, i have checked all my drivers and they are up to date, today, this morning i tried to run another game Fall Guys, it crashed after 4 minutes

[Desert Rat]

Originally posted by theonlyspicekitty:

yes it is a cumulative update, i am playing alpha 21.2 i think ? i looked at the viewer, and since i dont know what im looking for its all jiberish to me , lol i did see allot of errors, the game is crashing 1-2 minute into game, i do have a anti-virus running, it was never a issue until the update on the 12 of this month, i have checked all my drivers and they are up to date, today, this morning i tried to run another game Fall Guys, it crashed after 4 minutes

Outdated drivers, maybe? Have you tried disabling your antivirus software to see if the problem persists?

[theonlyspicekitty]

found the error Code its 403

[James]

Originally posted by theonlyspicekitty:

yes it is a cumulative update, i am playing alpha 21.2 i think ? i looked at the viewer, and since i dont know what im looking for its all jiberish to me , lol i did see allot of errors, the game is crashing 1-2 minute into game, i do have a anti-virus running, it was never a issue until the update on the 12 of this month, i have checked all my drivers and they are up to date, today, this morning i tried to run another game Fall Guys, it crashed after 4 minutes

This sounds like a overheating problem. You may have started having this issue after the cumulative update (which is always the 2nd week of the month), and so you are correlating the two together, but that could just be a coincidence.

Check your fans (case fans, cooler fan, GPU fan, etc). Make sure all of them are running and facing the right direction that create a constant airflow.

If all of them seem to be okay then I would check the thermal paste on the CPU. It may have been applied wrong, or dried out (which is very rare).

[theonlyspicekitty]

Jame's thank you for your help, unfortunately 2 months ago i had to replace my 2 fans on my XFX Radeon RX 580 Card, you can only put the fans in 1 way for them to Work, second i watch my fan speed and Heat like a Hawk, 7 days to runs at 60 c anything over 80 is a issue that would require a re-paste, ps this is the 2nd time i have replaced my Cards Fans, its a pain ,,,lol, but thank you again for your input !

[theonlyspicekitty]

in my download file for Steam it says i got this update for Steam on June 13th , is when up problems started !

[GinsengSamurai]

Not sure what "403" means, because normally, a BSOD error code starts with: 0x (zero X) and then 8 characters. Eg: "0x0000001E" which is some sort of kernel error.

You can share your log file via pastebin.com - paste it in the big empty box at the top, then give it a name at the very bottom where it says "Paste Name / Title:", then share the URL here.

[James]

Originally posted by theonlyspicekitty:

Jame's thank you for your help, unfortunately 2 months ago i had to replace my 2 fans on my XFX Radeon RX 580 Card, you can only put the fans in 1 way for them to Work, second i watch my fan speed and Heat like a Hawk, 7 days to runs at 60 c anything over 80 is a issue that would require a re-paste, ps this is the 2nd time i have replaced my Cards Fans, its a pain ,,,lol, but thank you again for your input !

You said you can only put the fans in one way, correct? Are you sure they are facing in the right direction to create a constant airflow and are not fighting against other fans?

Also, are using liquid cooling? And is a closed or open system? Check the fluid and make sure it isn't leaking somewhere (it may even be slightly leaking in very small amounts).

If you are going thru that many fans as often as it seems then I would suggest cleaning them out on a regular basis. I personally use this instead of spray cans (since I have 3 cats and 2 dogs).

https://www.amazon.com/gp/product/B0787KXTFW

Yes, it's 50 bucks but it has more pressure and it lasts longer and pays for itself in the long run. According to amazon, I bought this on Mar 3, 2019 and it's still going strong.

Another thing I would suggest is the location of the computer. I don't know where you live and what the climate is like, or where you store your computer. But I would suggest keeping the computer away from anything that generates heat. This means a heat vent, furnace, etc. And also make sure you give the computer fans a chance to breath. Don't put it next to a wall or something that is going block the airflow.

Just a few suggestions is all.

[GinsengSamurai]

Originally posted by James:

Helpful advice

Thanks for all your help James. Again, so helpful. Wish more people throughout the Steam forums had your wisdom. ♥

[James]

Originally posted by GinsengSamurai:

Originally posted by James:

Helpful advice

Thanks for all your help James. Again, so helpful. Wish more people throughout the Steam forums had your wisdom. ♥

Thank you Ginseng. I appreciate the recognition and appreciation. I genuinely like helping people when I can.