EOS EAC not connecting causing Dedicated server to be unusable

[Captolamia]

EOS not connecting is possibly not allowing players to connect to my dedicated server.

This is a critical issue and would stop many people from Using EAC/EOS.

I am watching my server in real time from the Host I am using (GTXGaming not connect to EPIC EOS at all)

9 hours worth of failures.

Have no solution.

Please fix and patch this issue. I know your game will never leave alpha and will die in EA but at least make it playable.

[Captolamia]

2024-01-24T18:57:49 113.509 WRN [EOS] [LogEOS - Warning] Failed to connect to the backend. ServiceName=[SDKConfig], OperationName=[GetPlatformConfigRoute], Url=[<Redacted>]
2024-01-24T18:57:49 113.658 WRN [EOS] [LogEOS - Warning] SDK Config Platform Update Request Failed, Result Code: EOS_NoConnection, Retrying after 2.988678 seconds
2024-01-24T18:59:11 195.376 WRN [EOS] [LogEOS - Warning] Failed to connect to the backend. ServiceName=[SDKConfig], OperationName=[GetPlatformConfigRoute], Url=[<Redacted>]
2024-01-24T18:59:11 195.476 WRN [EOS] [LogEOS - Warning] SDK Config Platform Update Request Failed, Result Code: EOS_NoConnection, Retrying after 6.978972 seconds
2024-01-24T19:00:59 303.727 WRN [EOS] [LogEOS - Warning] Failed to connect to the backend. ServiceName=[SDKConfig], OperationName=[GetPlatformConfigRoute], Url=[<Redacted>]

[GinsengSamurai]

Have you tried disabling EAC/EOS on your server? I have EAC/EOS disabled on my server and no one has had any issues connecting to it.

You should also read the sticky post: EAC Announcement from TFP (important) https://steamcommunity.com/app/251570/discussions/1/5789982181534885613/

[...👑 JOST AMMAN 👑...]

Also hope this link helps:
https://status.epicgames.com/

[Ragequit Inc.]

With the attitude in your last 'statement', consider yourself lucky to get any sort of helpful response.

The devs are not responsible for (or able to fix) problems with either EOS or EAC.