Crash on loading game

[custume]

Well, it was working fine on alpha 20, as soon I update to alpha 21 crash.

After looking at the logs the game was trying to open epic with error, remove that, now the game launch.

After that created a game, loading the game crash at loading player, clean game on tools, crash again, delete folder and force re sync, and crash again, then delete all folder (even app-data), force another re sync, and nothing, same error loading player.

have the drivers up to date and the game was working well on the older version (20), I have no idea what to do more, game keeps crashing on player loading, even change drive to see if that help and nothing.

I have uninstall the game, might install the alpha 20 again to play without problems.

EDIT: PROBLEM FIX, SEE BELOW

[Mardoin69]

When you DO install the game... be sure you've gone through your system and deleted all the 7d2d folders in all 3 locations (or more if you installed to multiple drives.) Defaults would be;
C:\users\your user name\Appdata\LocalLow\The Fun Pimps... delete TFP folder.
C:\users\your user name\Appdata\Roaming\7d2d... delete 7d2d folder.
C:\Program Files(x86) \Steam\Steamapps\Common\7d2d... delete 7d2d folder.

Restart system, opt into appropriate version in the betas tab in steam game properties, install game, verify files, and then run the launcher--tools--clean (selecting all the checkboxes.) Then switch back to the main tab, disable EAC + Analytics, and select 'Run and save....' After the game loads, optimize the settings.

It could be that in A21 experimental, that EAC is what's tripping it up. But, since you already uninstalled anyway, you may as well go through all the steps again to be sure you have a 'clean' install.

[custume]

Originally posted by Mardoin69:

disable EAC + Analytics,
It could be that in A21 experimental, that EAC is what's tripping it up.

Thank you for the reply.

I did uninstall, and delete all the stuff from the game, I did not enable that EAC unless is already on by default.

I will try again, takes me 10 min to download the game, I will get back to you on that

EDIT: well install the A20 and no problem, don't even touch any config.
Now updating to A21, let see if it works now

[custume]

Well same, crash at loading player.
With A20 did not even change any settings (EAC is still on by default), and A20 works great.
*********************************************************

this is A20 :
2023-06-24T20:57:54 43.617 INF World.Load: Navezgane
2023-06-24T20:57:54 43.620 INF Loading base world file header...

2023-06-24T20:57:58 47.450 INF Calculating world hashes took 349 ms (world size 186 MiB)
2023-06-24T20:57:58 47.587 INF Loading dtm raw file took 503ms
2023-06-24T20:57:58 47.653 INF Biomes image size w= 3072, h = 3072
2023-06-24T20:57:58 47.751 INF Loading and creating biomes took 164ms
2023-06-24T20:57:59 48.654 INF Loading and creating shader control textures took 902ms
2023-06-24T20:57:59 49.038 INF Loading and parsing of generator took 383ms

2023-06-24T20:58:07 56.303 INF createWorld() done
2023-06-24T20:58:07 56.304 INF Loading players.xml
2023-06-24T20:58:07 56.566 INF Created player with id=***
2023-06-24T20:58:07 56.585 INF Loaded player

2023-06-24T20:58:09 58.428 INF StartGame done
*********************************************************

This is A21
2023-06-24T21:27:00 39.712 INF World.Load: Navezgane
2023-06-24T21:27:00 39.714 INF Loading base world file header...

2023-06-24T21:27:03 42.674 INF Calculating world hashes took 366 ms (world size 189 MiB)
2023-06-24T21:27:03 42.746 INF Loading dtm raw file took 454ms
2023-06-24T21:27:04 42.842 INF Biomes image size w= 3072, h = 3072
2023-06-24T21:27:04 43.428 INF Loading and creating biomes took 681ms
2023-06-24T21:27:05 44.261 INF Loading and creating shader control textures took 833ms
2023-06-24T21:27:05 44.636 INF Loading and parsing of generator took 375ms

2023-06-24T21:27:07 46.727 INF createWorld() done
2023-06-24T21:27:07 46.729 INF Loading players.xml
2023-06-24T21:27:08 47.064 INF Created player with id=***
2023-06-24T21:27:08 47.084 INF Loaded player
Crash!!!
*********************************************************

I have try with EAC disable but is the same, A21 crash all the time on loading player, don't pass that part.

I have no idea what the devs change from the A20 to A21 but on my machine A20 works good (decent FPS, no crashing, all good) and A21 don't even load a new game, gets stuck on loading player.

I don't know

[Jason Bell]

Feel free to follow my tickets on what sounds like the same issue.

https://community.7daystodie.com/a21-bugs-main/bug-pool/stuck-on-could-not-fully-initialize-steam-client-r64/

https://community.7daystodie.com/a21-bugs-main/bug-pool/a21-will-not-launch-from-fresh-install-r203/

There's no solution that I can find, but if I do find one, I'll try to follow back up.

[custume]

Nice one Jason, good reply.

I seen your links and the 2º link do not have anything for me but the 1º link made me think on the error that I have on the logs.

The 1º link say nothing about what I have, because I can get the exe running with no problem, just cant make a new game because crash on load.

But the error in the 1º link made me think on the way the game authenticate the user, on my case the game do not complain of steam not running or access, actually don't say nothing, runs like nothing is wrong, I can do anything like create maps and edit user & settings, only crash after I start the actual game during load.

The way that it crash is the ticket, it crash when loading the player ( for that the game uses the steam user / ID ), I know that because done some mods for similar steam games.

So I check the game access to online and its block, I use a strong firewall and is set to ask me all the time if I allow or not, this game is set (save) to not allow any communication to the internet.

After the 1º run with internet it did try to authenticate with success, the 2º run do not need internet access.

The A20 do not need this but A21 need to validate the user once, see below :

>>>This is internet allow<<<
2023-06-25T00:02:34 58.128 INF createWorld() done
2023-06-25T00:02:34 58.129 INF Loading players.xml
2023-06-25T00:02:35 58.531 INF Created player with id=***
2023-06-25T00:02:35 58.541 INF [PartyQuests] Player registered: [type=EntityPlayerLocal, name=custume, id=***]
2023-06-25T00:02:35 58.552 INF Loaded player

2023-06-25T00:02:36 59.660 INF StartGame done

2023-06-25T00:02:39 62.663 INF [Steamworks.NET] GameServer.LogOn successful, SteamID=**********, public IP=********
2023-06-25T00:02:39 62.673 INF [Steamworks.NET] Trying to create Lobby (visibility: k_ELobbyTypePublic)
2023-06-25T00:02:40 63.177 INF [Steamworks.NET] Lobby creation succeeded, LobbyID=**********, server SteamID=*********, server public IP=*******, server port=26900
2023-06-25T00:02:40 63.179 INF [Steamworks.NET] Lobby entered: ***********

2023-06-25T00:02:57 80.530 INF [NET] ServerShutdown
2023-06-25T00:02:57 80.530 INF NET: Stopping server protocols
2023-06-25T00:02:57 80.701 INF NET: LiteNetLib server stopped
2023-06-25T00:02:57 80.704 INF Exited thread SteamNetworkingServer
2023-06-25T00:02:57 80.705 INF [Steamworks.NET] NET: Server stopped
2023-06-25T00:02:57 80.706 INF SaveAndCleanupWorld
2023-06-25T00:02:57 80.897 INF Saving 36 of chunks took 175ms
2023-06-25T00:02:57 80.899 INF [Steamworks.NET] Stopping server
2023-06-25T00:02:57 80.943 INF [Steamworks.NET] Exiting Lobby
2023-06-25T00:02:57 80.944 INF [PartyQuests] Player unregistered

*************************************************************
>>>This is after I block the internet again (but the game on the previous run already authenticate the user)<<<
2023-06-25T00:05:14 51.700 INF Loading players.xml
2023-06-25T00:05:14 52.012 INF Created player with id=***
2023-06-25T00:05:14 52.022 INF [PartyQuests] Player registered: [type=EntityPlayerLocal, name=custume, id=***]
2023-06-25T00:05:14 52.033 INF Loaded player
2023-06-25T00:05:14 52.394 INF OpenSpawnWindow

2023-06-25T00:05:15 52.915 INF [Steamworks.NET] GameServer.Init successful
2023-06-25T00:05:15 52.919 INF [Steamworks.NET] Making server public
Calling Animator.GotoState on Synchronize layer

2023-06-25T00:05:32 69.814 INF Disconnect
2023-06-25T00:05:32 69.818 INF [NET] ServerShutdown
2023-06-25T00:05:32 69.818 INF NET: Stopping server protocols
2023-06-25T00:05:32 69.899 INF NET: LiteNetLib server stopped
2023-06-25T00:05:32 69.905 INF Exited thread SteamNetworkingServer
2023-06-25T00:05:32 69.905 INF [Steamworks.NET] NET: Server stopped

2023-06-25T00:05:32 70.094 INF [Steamworks.NET] Stopping server
2023-06-25T00:05:32 70.136 INF [Steamworks.NET] Exiting Lobby

*************************************************************

The game needs to validate the user name and ID, but only needs this once, after that runs great.


In sort the solution to my problem (and might be the same with your 1º link), is to allow the game to authenticate the game/user/key with steam, after that you can block the internet access.

Now for me the game runs great, just needed to temporary allow internet to it once.

PS: for devs, or remove that option from the game or alert people the lack of internet access to process the game/user authentication.

Thank you and best regards

[Jason Bell]

Thanks for sharing your fix. Glad it's working for you. Nice troubleshooting!

In my case, nothing seems to be writing to the disk in either the Program Files (x86) or the AppData folder after the installation. If there were some logs in the log folder, that would be helpful, but in my case, there are now new log files written.

It's frustrating. It's like A21 can't write to the folders at all.

[Mardoin69]

Originally posted by Jason Bell:

Thanks for sharing your fix. Glad it's working for you. Nice troubleshooting!

In my case, nothing seems to be writing to the disk in either the Program Files (x86) or the AppData folder after the installation. If there were some logs in the log folder, that would be helpful, but in my case, there are now new log files written.

It's frustrating. It's like A21 can't write to the folders at all.

Do you have the games exe's added into your Anti-Virus / Windows Security 'Exceptions' list? If not, that maybe the issue. Another thing you can try is... right-click the 7d2d.exe in steams install location and choose properties--compatibility. Set it to 'Run as admin...' and select 'OK.' If you hadn't made a desktop shortcut to this exe, go ahead and do that. Then try launching using that shortcut.

If you mean A21 simply did not install at all... only reason I could see that happening is if your AV was blocking it. But, you might try right clicking on the steam client shortcut and choosing to run it as admin... then do the install and see if it's working to actually write the files to disk. But, if your disk is getting close to filled up... that maybe the problem. Be sure you have plenty of extra / empty disk space. Windows needs some room on it for it's system processes.

[custume]

Just a small extra to the Mardoin69 comment.

The C drive ( AKA the windows drive ) can be a problem sometimes, because it have special permission to trusted install user/group, if you can use another drive is better.

From what you say the game don't even install, if you are using the C drive try to run Steam as Admin 1º, install the game as admin, after that run the game as admin.

Using admin is not the best solution but sometime can help, better to use another drive because do not have that problem.

keep us posted

Regards